Visiting Angels West London

Being able to remain in the comfort of her own home meant so much to my aunt, and Visiting Angels West London made that possible through their dedication, reliability, and high standard of care. The support they provided not only enhanced her quality of life but also gave our family invaluable peace of mind. We are deeply grateful to everyone at Visiting Angels West London, I would not hesitate to recommend them.

The Visiting Angels West London team have provided a wonderful service for my Dad since October 2021 until his recent death. His team provided excellent care, dealing with his daily personal care needs, preparing meals, and doing laundry and ironing. They dealt with the occasional emergency efficiently, with understanding and kindness. Backup from the office was always there if needed and we always felt supported by them. The Angels made it possible for him to stay in his own home which was so important to him, and he looked forward to their visits and chats. We felt they became part of the family. Thank you! We'll miss you.

Visiting Angels West London. This is one of the most wonderful care agencies that have provided a terrific service for my dad. Nothing was too much and they even had a care plan for the cat too. Each carer, reliable and efficient with a heart full of kindness and compassion. Thank you so much what you've done for Dad.

I have recently started using Visiting Angels to assist my grandma. The process from start to finish has been really excellent. I initially spoke to the operations manager, who gave a detailed and very professional outline of the services they provide. The operations manager advised that the manager would go to meet my grandma and assess what they think is needed. We were given options of carers and decided that one staff member in particular would be the best fit for my Grandma. This staff member has been nothing short of brilliant and my Grandma really looks forward to her visits. We are delighted with Visiting Angels and would have no hesitation in recommending them.

We have been using Visiting Angels for nearly a year now, and they pay 2-3 daily visits to my parents to tend to both of them. After many false starts with other care providers, Visiting Angels have proven to be a cut above the rest: the quality of training they provide results in them attracting the very best carers, and the Senior Team really listened - and continue to listen - to our needs in order to match my parents’ with the right carers. They put together very thorough, individualised care plans so that nothing is missed out, and the plans evolve over time as necessary. These are all contributing factors to the outstanding quality of care provided, and they do so much more than simply tend - my parents have grown to adore their carers. The Senior Team are always available if you need them, and they really do listen. My parents’ carers really are Angels - as I keep reminding them. We are so very grateful.

It's very reassuring to know that he will have the continuity of regular visits from the same angels each week.

Very happy with all the communication and support from Visiting Angels. They have been prompt, efficient and very informative. I am happy with everything so far. All the colleagues and staff, have been very supportive.

I have been immensely impressed by Visiting Angels. All the staff I have dealt with have been quick to respond to my aunt's changing needs, as her condition has worsened and you have given excellent practical advice to me, to show me how to support her. Your flexibility in a difficult situation has been second to none and my aunt and I are most grateful.

The service I receive from Visiting Angels is excellent. They have been looking after my mother since Dec 2021 and I have found them very professional and they are so kind to my mother who has dementia. The attention to detail is excellent. All the staff are wonderful.

Very positive. All the help I have received from Visiting Angels has been positive and helpful and welcome. Always thoughtful actions. I could not envisage more.

My 85-year-old grandmother is so happy with her Angel (carer). She needed personal care and help with shopping and meal prep. It makes me so happy to know that she is looked after by such a fantastic company. Her Angel has gone the extra mile for her. I strongly recommend Visiting Angels.

My carers should wear wings. They really are angels. They give me security particularly in view of my age. I am extremely lucky.

At the start of lockdown I had no idea how or when I could get my shopping and my prescriptions. Fortunately 'Visiting Angels' had been recommended to me and I took up the offer. For six weeks my list of shopping and medications was collected, for which I am so grateful. They deserve medals. Kind, charming and helpful - could not wish for more.

I really like how the care team and their manager work in partnership with us as a family, listening to our views while also giving freely their experience. Rather than feeling like a name on a database the care team know us really well, give a care solution that is tailored to our needs and is flexible. Always on time, never rushed, gentle, kind, diplomatic and professional. It's a team thing and this team really work well.