Caremark Warwick

Barney invested time and careful consideration into my mother's situation over the phone. He had clearly taken note of her specific situation and put arrangements in place accordingly. He made himself available, often at short notice, and explained the process in detail. It is one thing to be told that the carers are excellent, but to hear it from my mother, who is hard to please, was something I never thought I'd hear. I honestly do not know how Barney's team have managed to win her over. They are outstanding (Kamile and Beverley). My mother talks about them with positivity and enthusiasm - they have made a world of difference to me and my family. Couldn't recommend them highly enough.

I have no hesitation in highly recommending them.

In conclusion then I can say that Caremark (Warwick) is superb and I have no hesitation in recommending them.

Particularly appreciate Hannah chatting with me - I was on my own and the company was nice!

I can highly recommend them for the great service and caring attitude. They are always willing to assist and help you to be independent and maintain your dignity at all times. Well done Caremark!

I contacted Caremark when I desperately needed care for my father when he came out of hospital. The staff could not have been more kind and helpful in putting together a support plan. It was a huge relief as I don't live locally and am therefore limited to how much support I can give. Although my father did not actually need the support for long, the carers were always friendly and efficient. I will certainly be contacting Caremark again when required.

Absolutely exceptional support given to my 90 year old father I am truly grateful Wouldn't hesitate in recommending The advice was outstanding in a sector I have little knowledge of, and one that previously proved to be a minefield

My father is in the last stages of vascular dementia and my mother has 80% sight loss. It was my mother who contacted Caremark, and arranged a home visit from one of their staff to assess my father's needs. I was not there for that visit, so cannot comment on how it was conducted. I can say that they quickly ascertained his health conditions, the care he needed and drew up a schedule. Due to my mother not being unable to use a computer easily, it is I who book in the weekly rota visits and pay the bills. This has always been performed to a high standard by the Caremark staff. On a few occasions we have needed a 'sitter' at short notice, and they have always managed to supply a suitable person to do this. Caremark are reliable, always friendly, ever helpful, polite. They provide much physical help where my mother can no longer do so and it frees up her time so that she can get out to meet friends and family. They have improved the quality of life for the whole family. Thank you!

The care is also enabling my dad to stay living in his own home and to be as independent as possible a giving me piece of mind as I live about an hour away. Thank you so much to all of carers and all of the staff.

We have been fortunate to have such dedicated care from caremark for my dad, who lives with dementia. From the very beginning, the team has shown not only professionalism but genuine warmth and humanity. They have taken the time to understand his routines and most importantly-him as a person and are keen to be flexible and to support a change of time when he has a medical appointment. They treat him with patience, dignity, and kindness when helping with daily tasks, engaging him in conversation, or simply sitting with him. We feel supported, listened to, and reassured knowing he's in such caring hands. I couldn't recommend them more highly and the social media app with the office make communication so easy..

A massive thank you to the team, I needed a break and I was able to relax.

We have been using Caremark for a couple of years and are more than happy with the service they provide for our elderly parents. Mum and Dad both have advanced dementia and the care they both receive is kind, respectful and sensitive to their individual needs. The carers visit every weekday for 4 hours which allows my sister and myself peace of mind whilst we are at work, with the knowledge that Mum and Dad are safe and being well looked after. Caremark have also been very flexible if we have ever needed to change any of the times or days when care is needed, even at short notice. I can't recommend them enough.

Caremark have been providing me with care three times a day for over a year now and it's been a brilliant experience...the carers who visit me are not only very polite and professional but also friendly, kind and frequently fun. They make my life more enjoyable as well as helping me with my physical needs.

The office team are also very helpful to me whenever I ask for scheduling changes and its always easy to contact them, even out of hours.

I would not swap them for another care provider. I am totally happy with Caremark.

I live a long way from my mum so it has been a huge relief to know that someone from Caremark is popping round to check everything is ok. I was worried that the visits would be met with resistance, but the transition has been smooth. I'm sure this is down to the way the carers have gradually increased their support, treating my mum with great kindness and respect.

From my perspective, I really appreciate the flexibility Caremark offers. They also strike the right balance between keeping me in the loop and taking the initiative, so I don't have to micromanage everyday issues from a distance.

Knowing that I'll probably have to increase Caremark's visits as time goes on, I feel confident that they will be there for my mum - and for me - whatever the future holds.

A big thank you to everyone in the Caremark team. You have made such a difference by bringing your calm and organised approach to a situation that could so easily have unravelled if we didn't have you on hand to help.

The managers made sure that the care offered was flexible and tailored to my husband's needs, and offered additional care, eg overnight support, should this have been needed. This meant that my husband was able to die peacefully at home, as had been his wish, without the need for hospital admission, for which I shall be forever grateful. Thank you.

The carer has built up a relationship quickly with mum and I am comforted to know that she is professional and caring with mum.

The management were very good to deal with, and responded well and quickly to any concerns/issues/questions which we raised.

When she didn't feel comfortable with certain carers, they resolved the issue by trying different people, and found someone who she trusted and felt comfortable with. I'd like to be clear that this was unlikely to be any wrongdoing of the original carers - but a sad feature of the disease. They happily added or removed visits with little notice, and worked well with the weekday carers I had in place to offer more social interaction and ideas. I would observe that Caremark appeared a little more geared towards physical care, rather than social interaction, which is why I maintained the two separate arrangements.

Mum went into hospital after a fall and was discharged with a care package from the NHS. The care the agency provided was truly awful. Mum had been looked after by Caremark for 18 months prior to the hospital admission and was happy and well looked after. We had to fight to return to Caremark, due to the vagaries of Warwickshire's commissioning systems (and despite the fact that they first connected us with Caremark 2 years ago!). But it was worth it! Mum is now happy and settled again. She is pleased to see familiar faces and carers who care, who go the extra mile and understand her needs. Very grateful.

We are happy with the service provided all the cares are usually punctual and finishing in good time.