King Homecare

I moved my dad's care to King Home Care at the end of September 2025.

Previously I was using 3 different self employed pa's but this meant I had multiple bills to pay and there was no cover if one of them was not available. There was also no visit notes or feedback.

I also get to read my dad's care notes after each visit. We also share a group chat so any concerns are easily and quickly resolved, this is how all care companies should be operating. Paula is also always available by phone or message so the service is great.

Paula and Kelly + all their other carers are doing a great job with my dad. They have got him attending a day centre for 3 days a week as well as having lunch out twice a week. This is really good for my dad who has Alzheimer's & was not going out previously. He is also very awkward and difficult so I needed a company with Dementia trained carers.

Paula and Kelly are absolutely brilliant - every detail was discussed about care needs and they have built lovely supportive relationships with my parents and my brother and I.

Paula and team take very good care of mum. Aleays reliable and punctual. Very polite and aware of mum's needs.

Always keeping me fully informed of any issues.

I would thoroughly recommend the whole team!

The care provided for my wife and the support for me has been excellent, particularly over a weekend when I was away and very worried that my wife would be distressed. In the event she was absolutely fine thanks to her carers.

King Homecare have been supporting my mum, who has dementia, for over a year now and they have made such a positive difference to mums quality of life. Right from the start they took the time to get to know mum, what she enjoyed, what made her laugh and what made her feel comfortable. They have adapted to mums ever increasing needs and when we have needed additional support they have always been on hand.

How incredibly helpful, patient and understanding one staff member in particular was and is being- I'm so very grateful for the honest advice given to my Dad how isn't easy to deal with and can be rude and abrupt! Strong firm and honest words were given and I hope listened to! It meant an awful lot to me- many thanks.

I'm very happy with the care provided for my parents. Staff are punctual and helpful. Schedules for visits are well organised and there is flexibility for adjusting the schedule to include extra visits to take my parents to medical appointments, for example. There is good communication between us and the manager.

Very pleased with the service provided by King Care. Management of the service is exceptional. Good, prompt communication and outcomes to any issues that may arise. Individual carers are very good, dealing well with our mum at all times providing good support, great communication and empathy. Overall we are extremely grateful for and confident in, the care provided by King Care.

Kings Homecare have been providing care for nearly a year now for my mother who has dementia. She started with companion visits and then we have added in meal/personal care as her needs have changed. The team have been a great support for my mum and also the rest of the family. It has given my mum a new lease of life. They are happy to support my mum in any way they can, inside her home or taking her out and about to her favourite places. There communication is exceptional and they go above and beyond my expectations. They always make my mum smile and she looks forward to all the time they spend with her. As a family we wish we had got the team involved earlier as it has truly enriched her life.

We have been very pleased with the friendly and flexible service that has been provided. The staff are always considerate, respectful and helpful. Communications have always been timely and comprehensive. Very happy to recommend King Homecare.

The manager and her team were always very helpful and supportive to Dad and me. My Dad had not long been diagnosed with Alzheimer's/Dementia (under 6 months) when the manager and her team came to help. Dad had always been very independent, so having people to come in and help him - was very much out of his normal comfort zone. The manager and another staff member were always so respectful, kind and considerate, but always professional, They were also knowledgeable, always prompt and basically - all that you could wish for in terms of help for a parent. I think my Dad looked forward to their visits, they definitely made him feel comfortable, smile and laugh. The manager also gave sound advice and support to me, in terms of aiding me to help my Dad better. The manager also enabled Dad to be taken to and from the Social Days Centre he attended a few times a week, which helped him and I immensely. Thank you so much for all your past help, you made a hard journey for both Dad and I much easier than it would have otherwise been.

This is a wonderful care provider. Every carer there is so kind and patient. My parents really enjoyed their visits. They have now moved on to extra care sheltered accommodation but I wouldn't hesitate to use them again and would certainly recommend them.

Advice and ordering of protective clothing aids etc to help me is also undertaken. last week automatic night lights for the hall to the bathroom were ordered and fitted by the carer. So grateful.

The manager and the team are very professional and caring, very pleased with the service. Excellent initial meeting to determine our requirements and then the follow-up and information provided was superb. Would recommend it to anyone looking for a carer for their family.

We were looking for carers to look after my mother. She had suddenly become very fragile and was housebound. Mother was deaf and wore hearing aids and her sight was severely impaired. She was unable to prepare meals for herself. The carers were able to set up a routine of two calls a day. Very soon the carers had to take on further duties i.e. giving medication and cooking lunches. Also, Mother would get very upset and confused. The carers were very good at calming her down and would often not leave until she was settled. Several times I had to call the agency and ask if they could go round to my mother's as she was distressed. All the carers treated my mother with the utmost respect. They were absolutely fantastic and I will always be grateful for their help and support.

Not only did they provide my mother with the care and assistance she needed, but also friendship and chats. Sitting down at the end of their shift and watching quiz games on TV meant a lot to her. Once again, thanks for all your help.

King Homecare has been fantastic in providing me with the support I need, the carers are kind, reliable, professional, and trustworthy. Having moved homes they have helped me orientate into a new routine and given me the reassurance I have needed. I've lived with dementia for more than 7 years and they help with day-to-day support. Highly recommended to anyone looking for a reliable service.

At first, I was quite nervous about having someone look after my mum when I wasn’t there. But then I chatted with King Homecare, and they totally reassured me. They seemed to know what I needed to ask even before I said anything. They really understand what my mum needs and take such good care of her. It's clear that King Homecare have a wealth of experience, and that alone made me feel so much better. I can't thank them enough for all their help. They make sure my mum's getting the attention she really needs, and it's made a huge difference in her daily life. Now, I'm not stressing when I can't be there because I know she's in safe hands. I can't thank King Homecare enough for everything they do.

I felt confident in the care she received which was a huge relief.

My dad has had a really good relationship with the person providing his visits and I have always been confident in the care he receives. I would not hesitate to call on them in the future for additional help during what has been a challenging time for our family. Their knowledge and patience has been much appreciated.