King Homecare

Action was taken at very short notice. Well organised and punctual. Care administered in a friendly and compassionate manner. it was appreciated that the same carer was arranged for each visit, ensuring there was a feeling of trust.

In addition to the regular care, my wife and I benefited a lot from the great depth of experience and qualifications. I always felt that someone is carefully listening to our issues and providing good advice to our specific situations even beyond the daily care duties.

King Homecare have been an excellent provider of care for my father. They are diligent and nothing seems to be too much trouble. This extends to sitting with him in accident and emergency, when he cut his head, until 02:30 in the morning! They post update reports every day on their website and these are always detailed and informative. They maintain a proper care plan and their website always has full details of visits completed and who will be attending, for at least the next week.

I care for my mother for most of the week but as she has Alzheimer's and I felt I needed some regular respite care. Fortunately, King Homecare were able to meet my requirements and provide a crucial service. They are kind, cheerful and supportive not just to Mum but to the whole family. Communication is vitally important, especially with the joint care we have, so being able to access the portal or speak to the manager provides clarity and understanding for everyone. Whenever I need additional visits they have proved to be flexible and accommodating.

My mother is living with Alzheimer's dementia and we knew that things were changing. As a family, we had to decide that 24-hour care was required to make sure she is safe, looked after and supported in the best way possible. We knew a care home would be good for Mum but we didn't even contemplate a live-in carer in her own home. King Homecare provide this service and we honestly couldn't feel happier. We have regular reviews to ensure Mum's needs are being met. Some family members are not local so having the online portal access provides reassurance and allows open communication if and when needed. I would recommend King Homecare to anyone looking for home support. The carers are so kind, caring and professional at all times. Thank you for your advice and help!

In my experience, the team of carers was very involved with my father-in-law's needs and special requirements. They were always on time, knew their job and were very supportive. Through difficult times they helped me to make things less difficult, but most importantly, to make my father-in-law feel a bit more comfortable. Thank you.

On arriving for a visit I found the house clean and tidy. During the day I noticed my mother-in-law's needs were all catered for with due care and respect. Living a distance away we do regular video calls and can log in to read the carer's notes on a daily basis which is very helpful and reassuring that Mum is being looked after. The carers also arrange and attend appointments for Mum which gives us peace of mind owing to the distance we live apart. We are so grateful for the excellent service that is provided, which enables Mum to stay in the familiar surroundings of her own home where she has resided in for the last 68 years.

We had extremely good communication with the care company and they were very helpful throughout my father’s care.

Thank you King Homecare, and your wonderful team.

My mother had nothing but good things to say about the agency she was using. It started with just housework and then followed on with personal care. I felt the communication between myself and the agency was excellent, nothing was too much trouble for them and because we didn’t live close this was invaluable to us. I would recommend this agency to anyone looking for a package.

The carer was very diligent in her details for Mum's care plan, spending time with Mum to make sure she could provide the right level of care. It came across that the carer cares deeply for the work she does. Although she only spent a few visits with Mum before Mum sadly passed, we were very touched that the carer took time out to attend Mum's funeral. I would recommend King Homecare

Having to find carers to help support our cherished family members has to be one of the most challenging things we have to do when our parents become less independent and in need of care. As a nurse myself I know the standards I would expect and was nervous of any carers looking after my dad. King Homecare reassured me from the outset and throughout Dad's final months of life, they were very supportive and caring. He always spoke highly of them and looked forward to the visits. They were flexible and responsive to his needs. I could recommend King Homecare.

I can not recommend them highly enough, I would definitely recommend them to anyone looking for high quality care for a loved one.

King Homecare have been very supportive to me and my late husband in his last months. The carers were also courteous and caring, they have continued to visit me following the sad loss of my husband and I have found it helpful with managing my grief. Good time keeping and respectfulness at all times. Would highly recommend this agency.

It is early days and at the moment it’s about companionship and back-up to me but I’m delighted to say that professional and caring social and physical stimulation from you three days a week is certainly making for one very contented mother. And that allows me to worry less, feel nearly guilt-free and, best of all, live my own life. Thank you so much King Homecare!

The manager and team have done a great job with my Dad. They know their stuff and have been reliable and diligent in all that they do! Would recommend without hesitation, my Dad seems very happy and at a difficult time dealing with Alzheimer's.

My wife first met the Director some years ago and when we learned that she had established her own care agency we did not hesitate to engage her to provide weekly care to meet my wife's needs. She has a very good ability to listen and understand our situation and to give us guidance into the way in which care can best be deployed. She has a warm and compassionate disposition and extensive experience in managing care for people with loss of memory and cognitive skills.

In difficult times for me, after 55 years of marriage, she has continued her support when possible even though our care contract ended some time ago.

I am so fortunate to have found such an incredible agency to give me the courage, support and help for me to remain independent in my own home. The care I have received is exceptional and without this support, I would not have survived. During lockdown knowing I had two daily calls made the days worth living. I have my meals cooked and I don't have to worry about medication. I am not lonely, we go for drives, and go to lovely places which stimulate my memories and make my day.

From the onset, the level of care, commitment and high standards have been exceptional. Initially reluctant to accept help, my mother has blossomed and now eagerly awaits their daily visits. Cheerful, friendly and engaging, they treat Mum with the utmost kindness and respect. They support and encourage, are proactive, show sensitivity when needed and work extremely hard to help maintain her independence and dignity. I have been astounded at how quickly they have gained the trust and established a good rapport. Communication is open and accessible to the online portal is invaluable, as enables us to monitor daily visits, medication, eating patterns and well-being. Management is always helpful and willing to discuss any concerns, and it is clearly obvious that they have a great deal of experience within the care sector. The support received as a family, particularly during Covid, has been invaluable and knowing Mum is safe and content whilst in their care has been a Godsend. I wouldn’t hesitate to recommend King Homecare.

King Homecare has been outstanding since we were first introduced to them to care for my Mum who has Alzheimer's with Dementia, and to help my Dad as her primary carer. The support from the very beginning was tremendous, and the care provided could not have been better. Needs and areas to support were quickly identified, and a brilliant and successful effort was made to accommodate this significant change in my parents' lives. The communication was first class, and gave me and my sister great comfort to know that Mum and Dad were being helped; the activities undertaken with Mum were sensitive, appropriate and wonderful to hear of, particularly singing hymns, and talking about their lives. As it became clear that more permanent care was needed, the advice and support we received were superb, selfless and so caring. Throughout the care given was, without doubt, more than we could have hoped for.