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- Home Instead (South Ayrshire and Kilmarnock)
I cannot recommend the Home Instead team highly enoughHeather P(Daughter of Client/Service User)

A great service provider where nothing is too much trouble.S D(Daughter of Client/Service User)

I feel very happy that I can go away and know that my mum is in good handsDorothy S(Daughter of Client/Service User)

I cannot recommend the Home Instead team highly enoughHeather P(Daughter of Client/Service User)

A great service provider where nothing is too much trouble.S D(Daughter of Client/Service User)

I feel very happy that I can go away and know that my mum is in good handsDorothy S(Daughter of Client/Service User)

Home Instead South Ayrshire and Kilmarnock is a local award-winning private home care agency based in Ayr.
This office covers the main localities in South Ayrshire and East Ayrshire including Ayr, Prestwick, Troon, Stewarton, Turnberry and Kilmarnock.
Their hand-picked and specially trained CAREGivers pride themselves on delivering only the highest standards of care for clients in their own homes. The team is made up of local people who know and understand the...
Care Provided by Home Instead (South Ayrshire and Kilmarnock)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £39.90
- Weekly Live-in Care Fees: from £285
Minimum 1 hour visits - Available on request
Contact Home Instead (South Ayrshire and Kilmarnock) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
Good to Know
Group/Owner
- Home Instead
- Private Owned
Home Instead (South Ayrshire and Kilmarnock) Reviews (50)
Home Instead (South Ayrshire and Kilmarnock) has a Review Score of 9.9 (9.880) out of 10, based on 20 reviews in the last 2 years.
Over all time Home Instead (South Ayrshire and Kilmarnock) has 50 reviews.
The care my Dad has received from the Home Instead carer had been fantastic. Right from the start , they listened carefully. to what we needed for Dad and selected a carer for him. She is wonderful with him and I know he is in safe hands. It’s so good, we have increased the number of visits and time they spend with him. Well worth the additional expense. Everyone I have dealt is friendly and eager to help. There are great to deal with.
Thank you so much Caroline for your review. We will ensure this is passed onto this particular Caregiver.
Very caring service provided by everyone involved in Mum's care. Home Instead helped our family at a time which was very difficult and provided reassurance to all. The dignified treatment of mum was very much appreciated. Over a very short period, Mum looked forward to her visits and valued the company and help given. Unfortunately Mum has not been able to stay at home however I would have no reservations in recommending Home Instead.
Thank you for your kind words.
Happy with service, prompt response to initial enquiry. Good supervision by manager.
Thank you for your review. We appreciate your feedback. Home Instead
Home Instead has restored my faith in the care sector, from start to finish the team are 100% professional and nurturing with my Mum and myself. The reviews are always in-depth and holistic with Mums safety and care at the centre. Thank you for everything you all do. Even the gift at Christmas was so amazing above and beyond.
Thank you Sharon for your lovely review. We really appreciate your kind words.
The carers provided by Home Instead have established an excellent relationship with me and, most importantly, my mother. She welcomes and enjoys their visits and derives benefits from them in terms of her continuing healthy living and also in terms of companionship. The carers are extremely reliable, always attending as arranged. And when they are with us, they demonstrate the highest professional standards while also maintaining good interpersonal relationships. My mother and the rest of the family are delighted with the service we are receiving from Home Instead carers and we plan to continue working with them in the future. I should also add that the staff in the office, when contacted, are also both very professional and also very accommodating as our requirements change over time.
Thank you, David, for your lovely review. It is our pleasure to provide a service to your loved one. Home Instead.
The carers that visit us are first class. Quietly efficient and very helpful.
Thank you so much for taking the time to review the service you receive.
My mother finds them lovely, efficient and always helpful.
Having the same carers each time really helps with her routine.
The service gives us all peace of mind that Mum is receiving the best possible care.
Thank you Home Instead!
Thank you so much Lindsay for your kind words. It is a pleasure to support your loved one.. Home Instead
Very warm and friendly caregivers who were very attentive to not only my father but also good company to my mother. The office was always quick to respond and managers went out of their way to help. So pleased with the care they provided for our precious family members .
Home Instead.
Office always available and very helpful, would absolutely recommend this agency.
Thank you Charmian for taking the time to review your service here at Home Instead.
Happy and cheerful all staff and management.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 01 May 2025- How well do we support people's wellbeing? Very Good
(5)
- How good is our leadership? Very Good
(5)
- How good is our staff team? Very Good
(5)
- How well is care and support planned? Very Good
(5)
News (0)
There are no news items for Home Instead (South Ayrshire and Kilmarnock).
Awards / Recognitions (13)
- Recipient: Home Instead (South Ayrshire and Kilmarnock)Date: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home Instead (South Ayrshire and Kilmarnock)Date: Friday 31 May 2024
Meet the Team (1)
Care Manager
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (South Ayrshire and Kilmarnock) to verify any information. View our terms and conditions. Home Instead (South Ayrshire and Kilmarnock) has an Enhanced Service - more info.