Right at Home (Loughborough)

David has a commercial and general management background. During 2020, he, like many, questioned if there could be, or should be, more to his working life. The answer was a resounding yes, and he realised that the route to care had been signposted many times in his life, and he was introduced to Right at Home UK. He now believes moving into care was the best decision he has ever made, as it is truly a privilege to work within this sector and serve the community.

As the Registered Manager, Claire has responsibility for both the quality and the compliance of the care delivered. This means she will be very familiar with the needs of every client and will have interviewed every Carer herself. The role of the RM within a care company is most important, as they are the first point of call for the CQC.

Claire has a Degree in Psychology with Health Studies and has worked in the care sector for over twenty years. During this time, Claire has amassed valuable experience in all areas of care.

The Care Co-Ordinator is responsible for scheduling calls for our Carers to fit in with the requirements of the Clients, whilst also planning the most effective routes with sufficient travelling time between calls. Danielle ensures that visits are made and that care is delivered in a timely manner. With many years in the Care sector, Danielle has a Level Three Diploma in Health and Social Care and a Foundation degree in Nursing. Before taking on this role, Danielle was previously our Senior Carer.

Mandy has another string to her bow, in that she has multidisciplinary ‘train-the-trainer’ accreditation so she delivers most of our training to new Carers and as part of the constant refreshers and updates for Carers.

As a Senior Carer, Ru is responsible for Client and Carer liaison and specialist services such as health monitoring using Whzan. Ru has been with Right at Home Loughborough for two years. She started with us as a Carer and was promoted to Senior Carer within a year. Ru completes care visits, staff observations and Client reviews.