Johav Care

45a High Street, Stony Stratford, Milton Keynes MK11 1AA
Review Us
8.4 3 Reviews
  • Johav Care, Milton Keynes
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Younger Adult Care (18-65)

Other Care Provided

  • Learning Disability / Autism
  • Mental Health Condition

Good to Know

Owner

  • Johav Care Support Healthcare Ltd

Person in charge

  • Connie Muasya (Registered Manager)
Are you the Owner/Manager of Johav Care? View your Advertising Options

Johav Care Reviews (3)

8.4

Johav Care has a Review Score of 8.4 (8.444) out of 10, based on 3 reviews in the last 2 years.
Over all time Johav Care has 3 reviews.

Overall Experience
  • 1
  • 2
  • 0
  • 0
  • 0
Date Published
  • 3
  • 0
  • 0
  • 3
  • 0
Reviewer Connection to Johav Care
  • 2
  • 1
Total of 3, showing 1-3
Review from A L (Wife of Client) published on 29 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent professional and very good service. The first meeting was excellent and they gave a good summary of the service they provide. The team are wonderful and very supportive in all that they do to help my husband, they caring and nothing is too much. I thoroughly recommend this service without
hesitation.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jasmine A (Client) published on 17 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very good and professional carers. Good communication skills and excellent. Cares with empathy skills, good listening, and is ready and happy to help. Donning their PPE and maintaining a high level of hygiene. Very proud of them.
Reply from Rachel Merritt, Admin/HR at Johav Care

We're over the moon to hear that you are happy with our service. Your kind words truly mean a lot to us. We will endeavor to keep providing a high level of care. Thank you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lynn S (Client) published on 8 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have used Johav Care since mid-January and have found them to be very caring and professional. Any issues that I have had have been listened to and resolved quickly. The staff are all pleasant, polite, easy to talk to, and happy to listen. Overall I am very happy that I chose this company for my care
needs.
Reply from Rachel Merritt, Admin/HR at Johav Care

We're thrilled that you're enjoying our care services. We take pride in the quality of our care and your feedback validates our efforts. We appreciate your support and can't wait to continue providing you with the best in the future. Thank you!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.4 (8.444)

Overview of Review Score

The Review Score of 8.4 (8.444) out of 10 for Johav Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.444 for Johav Care is calculated as follows: ( (8 Excellents x 5) + (10 Goods x 4) ) ÷ 18 Ratings = 4.444
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Johav Care is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Johav Care

What Type of Services does Johav Care offer?

Johav Care offers Home Care.

How many Carers does Johav Care employ?

Johav Care employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Johav Care to verify any information. View our terms and conditions. Johav Care has an Basic Service - more info.