Nyadowa Care, Earls Farmhouse, Earls Lane, South Mimms, Potters Bar, Hertfordshire EN6 3LT

Review from Violet A (Wife of Client) published on 10 September 2025 Submitted via Website • Report

Overall Experience

My husband was cared for by Nyadowa Care until his dementia got worse, and he moved into a care home. The manager was brilliant and very honest. If carers were running late, she would come and help to ensure my husband was helped at the time we had requested. The carers were amazing, very humble, caring,

and well-educated. I was a teacher myself, and we spoke about a wide range of subjects, which they found engaging with my husband and me. I would like to recommend the manager and her team to anyone out there. I will definitely be calling on them again when the time comes for me. thank you so much for all you do.

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Review from Kathleen R (Wife of Client) published on 22 August 2025 Submitted via Website • Report

Overall Experience

I have used Nyadowa Care for the last year for my husband who is 85 years old and has vascular dementia and some other physical problems. I have found the service reliable and well organised. The carers are courteous, pleasant and aware of the needs of my husband. They talk to him and this is important

to him and helps his dementia. The hourly daily service is for personal care and some chair exercises for him to help his mobility. He has two regular carers,
I also use Nyadowa Care for 5 hours respite for me. The same carer, who does my husband's personal care stays for the two 2 and a half hour sessions, playing games, conversing and keeping him alert and happy.. I have found the continuity very good and this is important to my husband and also to me in knowing that I am leaving him in good hands when I am not there. I have found that if there have been any minor problems I have been able to contact the service and anything arising has been dealt with promptly.

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Review from A S (Wife of Client) published on 10 December 2024 Submitted via Website • Report

Overall Experience

My husband has Parkinson's and his mobility is getting worse. We have a carer every morning at 9 am. Sometimes they are running late but usually phone or message to say when they'll arrive. The carers do washing and dressing. They are helpful and kind.
We like to know the names of the carers. I understand

that they are being provided with new name badges.
Nyadowa service is excellent and they always do their best to accommodate any additional requirements such as additional care when I was going to be out all day.
I would recommend Nyadowa to others needing their service.

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Review from P N (Friend of Client) published on 11 November 2024 Submitted via Website • Report

Overall Experience

The carer cares very well for my friend making sure all her needs are met and going the extra mile. The service user is very fond of her and hates it when she is away on break.
The apartment is always neat and tidy and she encourages the service user to always eat and drink fluid which is very important.

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Review from Helen S (Goddaughter of Client) published on 11 November 2024 Submitted via Website • Report

Overall Experience

The carer has established a very sound relationship with my godmother, based on her extremely caring approach. She trusts her as well and is very fond of her and confident in her approach. The carer is able to persuade her to do what is good for her, even if she doesn't want to! As she becomes more

frail the carer has adapted her care using her initiative and has recommended different adaptations, which have improved life for my godmother. She is practical and willing to help in every way. She is also informative, keeping us up to date as her condition changes. We are very pleased that she is in her care.

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Review from E V (Client) published on 30 October 2023 Submitted via Website • Report

Overall Experience

Very good service and carers are very kind and good and will do anything to help as long as they have time. We have been receiving care from the company since I came out of the rehabilitation centre at Potter Bar after fracturing my left ankle (which is my good leg) in Devon and having covid a year

ago. We both have cerebral Palsy and used to help each other out but now I use a stick I find it difficult to help my husband and use the stick so the carer can help him as well as me. They also help shower, dress and help me on the commode especially when I am unsteady. They also help me in and out of bed and onto the commode. The carers can be a bit late sometimes but it is usually when the traffic is bad or they have been held up at a previous client.

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Review from Phil C (Son of Client) published on 14 July 2023 Submitted via Website • Report

Overall Experience

Wow, what a team of managers and carers, simply the best.
Mum’s discharge from the hospital after a 9-week stay was always going to be a challenge but thankfully we fell lucky with the care company who delivered her care plan.
From the start carers were on time and professional, accurately managing

medication, access, individual needs and above all care and companionship.
The app provided me with constant reassurance and detailed the care Mum was getting, the reports were accurate and reflected the care and relationship they soon built up. On occasions, I met the carers and they all were good caring people whom I was confident Mum was in safe hands.
Yes, you’ve guessed it I highly recommend this team.

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Review from Margaret W (Daughter of Client) published on 19 May 2023 Submitted via Website • Report

Overall Experience

Excellent care and attention to detail. My Mother has Dementia and the care she has received since April has been outstanding. Minute of detail observed. And medical care is outstanding. Felt extremely supported throughout. Both when visiting and at a distance over the phone. Excellent communication.

And an online care update available for every visit.

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Review from Liane B (Daughter of Client) published on 8 November 2021 Submitted via Website • Report

Overall Experience

I needed some care arranged at very short notice for my elderly father. The manager came to see us the next day and assured us they could help. A couple of days later she started to visit twice a day and brought along a male carer as well to hand over to. Six weeks on, we are extremely happy with the

care provided not only to my dad but helping and supporting my mum as well. On a few occasions, mum has called the manager for urgent care for dad or an errand to run and she has always come as soon as possible. She has also helped with household chores without being asked while there. The male carer provides dad with personal care and helps him to have a little walk around the house each day and the manager visits regularly too. Overall, we are really happy with the care Nyadowa Care provides as they have relieved a lot of the pressure on the family and we are very comfortable with them looking after our parents.

Reply from Babra Masaya, Registered Manager at Nyadowa Care

Thank you for taking the time to give us feedback, much appreciated.

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Review from A A (Granddaughter of Client) published on 8 November 2021 Submitted via Website • Report

Overall Experience

I was in a panic to find care for my grandmother who had been discharged from hospital after a fall. We all work and my mum was away on holiday when nana decided to fall. We contacted Nyadowa Care and the manager was so helpful. She handled the whole process so professionally and was very patient with

us. I just wanted someone to go in straight away but the manager insisted on getting consent from nana and speaking to my nana before she could offer any solutions. All in all, we are very happy, and couldn’t have wished for a better company to help nana. She calls us telling stories of what she has done and the stories from her carer. They are such a breath of fresh air for my nana.

Reply from Babra Masaya, Registered Manager at Nyadowa Care

Thank you for taking the time to send us feedback, and we love hearing nana's stories too.

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Review from I J (Client) published on 23 July 2021 Submitted via Website • Report

Overall Experience

I needed some assistance with personal care and Nyadowa Care was recommended to me. They found a young man to help me who is a perfect match, as he is from Italy, a country that I know and love well! He and the other staff I have seen are all patient and helpful, and when l call the office nothing is

too much to ask. I know they are a newish company and as I see this is their first review here, I am happy to definitely recommend them.

Reply from Babra Masaya, NI at Nyadowa Care

Thank you for taking the time to write a review, we appreciate your kind words.