Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth)

8 Nottingham Road, London SW17 7EA
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9.5 17 Reviews
  • Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth), London
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £24.60

Charges depends on the level of care provided

These prices are only a guideline, please contact Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Millfield Healthcare Services Ltd

Person in charge

  • Jennifer Osodo (Registered Manager)
Are you the Owner/Manager of Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth)? View your Advertising Options

Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth) Reviews (17)

9.5

Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth) has a Review Score of 9.5 (9.513) out of 10, based on 13 reviews in the last 2 years.
Over all time Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth) has 17 reviews.

Overall Experience
  • 12
  • 5
  • 0
  • 0
  • 0
Date Published
  • 17
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  • 7
  • 13
  • 4
Reviewer Connection to Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth)
  • 6
  • 4
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 17, showing 1-17
Review from L W (Power of Attorney of Client) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Millfield has provided excellent, attentive, and compassionate home care since being appointed to support our frail 87-year-old neighbour in Tooting, who requires specialised daily visits. Their care has given everyone peace of mind, knowing that their beloved friend and neighbour is well looked after.
The staff are friendly, gentle, and kind, and they adhere to a strict timetable-which might seem like a given, but it is everything the previous care agency was not. Highly recommended.
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Review from J H (Client) assisted by family/friend published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Prompt, efficient + friendly service over the last three years. Always good response to any phone calls to the office.
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Review from b t (Daughter of Client) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Millfield carers are lovely caring people who looked after mum for about a year.
They were so patient with her and helped her in anyway they could.
They travelled a long way to see her on public transport and sometimes only stayed 20 mins which showed their dedication.
I would recommend them
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Review from R S (Wife of Client) published on 29 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am generally pleased overall with the level of care provided. The carers are kind, friendly and respect my husband's dignity. The only problem I have is their reliance on public transport, which can cause one or both carers to be late.
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Review from P M (Husband of Client) published on 27 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the whole very good.
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Review from J T (Client) published on 27 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My carers are always kind and considerate and helpful.
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Review from K A (Client) published on 4 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are nice. The service is good. I get on with the staff.
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Review from P O (Client) published on 2 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My carers have been efficient, reliable and friendly.
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Review from Emma L (Daughter of Client) published on 26 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff were very friendly and supportive to my dad’s personal care needs, always arriving promptly and often early. They kept thorough and accurate record keeping of the tasks they undertook and the medication they administered. Would throughly recommend.
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Review from M T (Client) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care received and appreciate all. Very helpful and kind.
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Review from Su T (Daughter of Client) published on 27 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well, my mother was very anti having carers, but she really had no choice. So many to choose from, and who do you choose? Phoned Millfield and they were very helpful, came to meet my mother, with a carer, and after they had gone, she was much happier. She had to have a carer all day and a waking carer
at night, so a lot of time for them to be with her. It all worked really well - my mother really liked the carers and their company. They were always smiling, but so caring as well. I have to say that I, my sisters and brother, really enjoyed their company too. They kept in contact with us, and kept in contact with the doctor's surgery and any other health professionals they needed to. I would recommend them to anyone else.
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Review from V H (Client) published on 30 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Some days are better than other days. But on the whole very good and kind and understanding.
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Review from Nicky N (Daughter-in-law of Client) published on 24 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Millfield Healthcare Services have been looking after my mother-in-law for some time now. What I really appreciate is knowing the carers are going in to look after her 4 times a day and making sure she is cared for in her own home. My mother-in-law is nearly 99 and wanted to live as independently as
possible. Millfield Healthcare services have made this possible. I really appreciate being able to contact the manager directly so any queries or concerns can be dealt with promptly. The only gripe is that the carers bring a lot of mud in on shoes so if they could take them off! Otherwise all very good.
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Review from R L (Son of Client) published on 19 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Millfield Healthcare Services currently look after my 80 year old mum who sadly has Alzheimer’s as well as terminal cancer.
I have found the level of service, compassion and empathy shown by all of the staff that care for mum to be exemplary and cannot recommend them highly enough.
Senior management
are readily available with an absolute can do attitude, nothing is ever too much trouble and as a whole Millfield are incredibly supportive during this very sad and difficult stage of my mums life.
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Review from N M (Friend of Client) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
They have been carers to a friend for some time. This care agency has been very helpful and supportive and in instances going beyond their remit. Their response to queries are professional and dealt with promptly. Carers are polite and prompt.
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Review from D B (Partner of Client) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care which my partner received from Millfield Healthcare was exemplary. All staff members went above and beyond the care which they provided for my partner. We could not have asked for anything more. They were all such caring and kind people in every way. They also supported us as a family.
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Review from Sarah H (Daughter of Client) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with my mum's carer, and my mum is too. She is very patient with her and caring towards my mum. We are very happy with the service. When my mum was in hospital the manager phoned me and checked that she was ok and visited her which I thought was very kind of her.
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Current Review Score: 9.5 (9.513)

Overview of Review Score

The Review Score of 9.5 (9.513) out of 10 for Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.513 for Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth) is calculated as follows: ( (40 Excellents x 5) + (35 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 76 Ratings = 4.513
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth) is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth)

What Type of Services does Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth) offer?

Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth) offers Home Care.

How many Carers does Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth) employ?

Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth) employs 14 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth) to verify any information. View our terms and conditions. Millfield Healthcare Services (Wandsworth, Banstead, Epsom & Ewell, Tadworth) has an Basic Service - more info.