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Radfield Home Care Chester & Ellesmere Port

7 Telford Court, Chestergates Business Centre, Dunkirk Lea, Chester CH1 6LT
Radfield Home Care Chester & Ellesmere Port Logo
Radfield Home Care Chester & Ellesmere Port logo
Radfield Home Care Chester & Ellesmere Port, Chester
Radfield Home Care Chester & Ellesmere Port, Chester
Radfield Home Care Chester & Ellesmere Port, Chester

Located in the Chester and Ellesmere Port communities, Radfield Home Care Chester & Ellesmere Port delivers award-winning care services. They provide comprehensive care options including meal preparation, medication assistance, housework, respite, and live-in care.

Radfield's services are developed around a personalised care plan specific to each individual's needs. Their Care Professionals ensure that every client is treated with dignity and respect, delivering care with empathy and precision.

Radfield Home Care has been...  

Care Provided by Radfield Home Care Chester & Ellesmere Port

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £37.50 - £37.50
  • Weekly Live-in Care Fees: £1,700 - £2,000
  • 30 Minute Visiting Care Fees: £31 - £31

Charge prices are tailored to customers, following a care consultation.

The price(s) shown are provided by the agency. Contact Radfield Home Care Chester & Ellesmere Port for full pricing details and T&Cs.

Contact Radfield Home Care Chester & Ellesmere Port to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Julie Scott (Director)

Radfield Home Care Chester & Ellesmere Port Reviews (90)

9.8

Radfield Home Care Chester & Ellesmere Port has a Review Score of 9.8 (9.78) out of 10, based on 47 reviews in the last 2 years. Over all time Radfield Home Care Chester & Ellesmere Port has 90 reviews.

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Showing 90 reviews matching selected criteria
Review from P V (Husband of Client) published on 6 October 2022 Submitted via Postal Card
Overall Experience

Excellent service.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you very much for your review of our service. We do always try our best to keep small teams to provide you with the best person-centred care possible.

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Review from R W (Daughter of Client) published on 20 April 2022 Submitted via Website
Overall Experience
My father has been with Radfield Home Care for a couple of months and is very pleased with the service.
The carer is the same carer each time, which we are really happy about because my dad likes consistency.
He is very friendly, positive, proactive and gets on well with my dad. He performs all the moving and handling very well and is thorough regarding the personal care. He also keeps the house tidy and has a good balance of doing jobs and being a companion.

Radfield have been very accommodating when we have needed extra care and they are professional.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you for your very kind and positive review. At Radfield we try to keep the continuity with our care professionals and our clients as we understand how important that can be. Needing care at home for a family member is not always easy and we try to give you peace of mind that we really do care...  

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Review from Ted W (Client / Service User) published on 31 March 2022 Submitted via Postal Card
Overall Experience

Very pleased with the care given by the carers. The management is excellent and always very quick to resolve any issues that arise.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you very much for your review. We like to pride ourselves in always going above and beyond for all of our clients.

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Review from S P (Client / Service User) published on 28 March 2022 Submitted via Postal Card
Overall Experience

Radfield chooses their carers very carefully. They are always bright and cheerful and a pleasure to have in the home. My husband s always happy to see them and enjoys his walks.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you very much for your review. We pride ourselves in taking the time to only recruit people that are caring and compassionate along with a happy disposition. Your review is very important to us and we value every one of them. Thank you, I hope you continue to feel happy with the service from your Radfield care professionals and I will pass on your comments to the team.

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Review from Keeley G (Client / Service User) published on 23 March 2022 Submitted via Website
Overall Experience

After my return from hospital after a fall, I felt very vulnerable and nervous. I have cerebral palsy and am unable to walk unaided. Radfield Home Care came in each day to help me and before long I was feeling much better and I now have my confidence back. They are always kind and caring and I always look forward to their visits

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you for the great review of our care service. It is fantastic news that you have felt supported enough to now have confidence with your mobility. I will make sure that the care professionals are aware of your great feedback. We do take pride in being able to always provide the best service to all of our clients. Thank you very much.

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Review from Steve M (Son of Client) published on 22 March 2022 Submitted via Website
Overall Experience

Radfield Homecare Chester have been caring for Mum for more than four months now. We are very happy with the service provided, that is prompt, caring and flexible with our families needs. They are proactive when any potential issues arise with mum's needs to ensure speedy resolution before they become an issue. Definitely recommend their services.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you very much for your kind review. Looking after your mum is an absolute pleasure as she is a lovely lady. I will pass on your kind words to our care professionals. Thank you, Julie

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Review from Eric B (Son of Client) published on 21 March 2022 Submitted via Website
Overall Experience
We have been with Radfield Care since September 2021 and have found them very efficient, professional.

In particular, we have been fortunate to have the Manager as our point of contact she has been first class.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you so much for your very kind review of our care service. It has been our pleasure to be able to care for and support your mum. I will ensure your feedback is shared with the care team and our care manager. With very best wishes, Julie

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Review from M R (Client / Service User) published on 17 March 2022 Submitted via Postal Card
Overall Experience

Excellent.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you. All our staff at Radfield work very hard to ensure a high quality of care is given to each of our clients and we take time to ensure that we are doing everything we can to make sure we take a person-centered approach to the care we give our clients. I will pass on your kind words to the staff.

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Review from Adrian A (Client / Service User) published on 24 January 2022 Submitted via Website
Overall Experience

Amazing and so very attentive carers that frequently go above and beyond. Lovely to interact with. So far I have had the same carer, plus another when she has a day off. In my opinion the go-to for care needs. More than satisfied with quite a few months of care after my rather too frequent spells in hospital of late.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you for taking the time to write us such a positive and lovely review. Your feedback is very important to us and we are very happy that you are satisfied with the service you receive. I will pass your kind words on to our staff.

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Review from Angela U (Client / Service User) published on 23 November 2021 Submitted via Postal Card
Overall Experience

I was Radfield's first client, and they are a very professional, caring and friendly company who want to make you feel like part of their family. The quality of care is exceptional. From day one, they have gone above and beyond what you would expect of an agency, and I would recommend them to everybody.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you so much for taking the time to write such a beautiful review. We are so pleased to read that you are really happy with our service, person-centred care, independence, dignity and respect for our clients is very important to us, and we work to provide the best for our clients. I will forward your kind words to our care professionals.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2023
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Radfield Home Care Chester & Ellesmere Port.

Awards / Recognitions (9)

  • Recipient: Radfield Home CareDate: Friday 30 May 2025
  • Recipient: Radfield Home CareDate: Friday 31 May 2024
  • Recipient: Radfield Home CareDate: Wednesday 31 May 2023

Meet the Team (3)

Julie Scott Job Title: Co-owner & Director Joined: 2021
Julie Scott

Julie, co-owner and director of Radfield Home Care Chester & Ellesmere Port before living overseas for 10 years, worked for ‘Diageo’ for 15 years as an account administrator. She also was a team leader in departmental projects and delivered training when the department migrated overseas. Julie started her own Childcare business which she ran for 4 years gaining childcare qualifications before going overseas.

Whilst working overseas Julie worked in Dubai English Speaking College as a Food and Nutrition Technician and Kitchen Manager, gaining many qualifications in food & nutrition, first aid and fire marshal.

Julie explains, “We came back to Chester, my husband’s hometown, to settle back into English life and to get involved in the community around us. We both knew that we wanted to give something back to the community we love and get involved in making people's lives better.”

“Both Kevin and I wanted to create a business that we are both passionate about and can work at together for our future.”

Kevin Scott Job Title: Co-owner & Director Joined: 2021
Kevin Scott

Kevin, co-owner and director of Radfield Home Care Chester & Ellesmere Port has a wealth of knowledge across many corporate business sectors.

As a qualified quantity surveyor, Kevin has worked on many major projects around the world, with over 20 years of experience as a contracts engineer and manager, working and living in the Middle East for much of his career.

Kevin explains, “Chester is my hometown, and we both love to get involved and help the community around us. As a home care provider, we have the vision to make older people’s lives better by being compassionate, trustworthy, friendly and professional in the service we provide.”

“We want to be recognised as an employer of choice and to promote continued training and career progression for our employees, and to focus on achieving an ‘outstanding’ rating from the CQC and providing exceptional quality care to all of our clients.”

Clare Harding Job Title: Registered Care Manager Joined: 2024
Clare Harding
About Clare

We would like to introduce you to Clare Harding, the Registered Care Manager for Radfield Home Care Chester & Ellesmere Port.

What is your background before joining Radfield?

I have over a decade of experience in care, starting out as a care professional. Over the years, I progressed to a field care supervisor and assistant care manager.

How has your background prepared you for your new role at RHC?

I started my career in care as a part-time care professional. When I moved over to the care sector full-time time I was promoted to field care supervisor, then to assistant care manager and on to registered care manager. Starting as a care professional has meant that I understand the challenges that care professionals face every day. I still enjoy delivering care and being out and about supporting the care professionals, clients and their families.

What has inspired you to want to be involved in the adult social care sector?

I have always enjoyed helping people and spending a lot of time with my grandma and her friends when I was a child. I was a manager in the catering sector for many years. I then went on to apply to be a part-time care professional, quickly discovering that I had found the perfect career path and moved over to the care sector full-time. I enjoy putting a smile on the clients' faces and going home with a feeling that I had made a difference in someone’s day.

How do you feel your role and your experience will benefit Radfield’s clients?

Throughout my career, I have completed every role in the field and in the office within Domiciliary Care. This has provided me with good overall knowledge of every part of the business. As a care professional, I especially enjoyed delivering end-of-life care and dementia care to clients. I have extensive knowledge and experience that our clients can benefit from. I am dedicated to delivering outstanding care to our clients and their families. To help our clients to live in their own homes with their memories for as long as possible.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Chester & Ellesmere Port to verify any information. View our terms and conditions. Radfield Home Care Chester & Ellesmere Port has an Enhanced Service - more info.