Radfield Home Care Chester & Ellesmere Port
7 Telford Court, Chestergates Business Centre, Dunkirk Lea,
Chester
CH1 6LT
Charge prices are tailored to customers, following a care consultation.
These prices are only a guideline, please contact Radfield Home Care Chester & Ellesmere Port to find out the exact price for your requirements.
Radfield Home Care Chester & Ellesmere Port has a Review Score of 9.8 (9.762) out of 10, based on 52 reviews in the last 2 years.
Over all time Radfield Home Care Chester & Ellesmere Port has 79 reviews.
5.0 out of 5
Thank you very much for your kind review. We really appreciate your feedback and are happy that you are confident to leave your mum in our capable hands. Going above and beyond is always our priority for your mum.
5.0 out of 5
Thank you very much for your lovely review. It always makes me feel very proud of our care professionals when I hear great reviews for the care they are delivering. Family is what we want to make everyone feel part of and it is very important to us all.
5.0 out of 5
Thank you for your review. Our care professionals are always very happy to visit your mum and always have her best interests at heart. I will pass on your comments to our management team and care professionals.
5.0 out of 5
Thank you very much for your lovely review it is very much appreciated. It is very important to us that our care professionals all have strong family values and always treat our clients as part of the family. Your mum is a lovely lady and I know that our carers loved going in to spend time with her. I will ensure they all see your review and hopefully, we will get to see your mum again soon.
5.0 out of 5
Thank you so much for your wonderful review. It makes us very proud when you feel that you can call our care professionals 'friends'. Our company is built on family foundations and this is something we feel strongly about. I will pass on your review to our care professionals who I am sure will be more than happy.
5.0 out of 5
Thank you so much for your wonderful review. It has always been very important to us to not only support and promote our clients wellbeing but to ensure they feel they are part of our Radfield family. I will pass your lovely comments to our wonderful staff.
5.0 out of 5
At Radfield Home Care your health and well-being is of the utmost importance to us. We are so pleased that we have managed to have an impact on your health and that you are happy with the care professionals. We will ensure that your message is shared among our team.
5.0 out of 5
Your care is of the utmost importance to us always. It is always a pleasure for our care professionals to come and see you.
4.0 out of 5
Thank you for your review it is very much appreciated as we rely on your comments to continually improve our service.
5.0 out of 5
Thank you very much for your review of our service. We do always try our best to keep small teams to provide you with the best person-centred care possible.
5.0 out of 5
Thank you for your very kind and positive review. At Radfield we try to keep the continuity with our care professionals and our clients as we understand how important that can be. Needing care at home for a family member is not always easy and we try to give you peace of mind that we really do care and would always do our best. We will ensure that your wonderful comments are passed on to your care professional.
4.0 out of 5
Thank you very much for your review. We like to pride ourselves in always going above and beyond for all of our clients.
5.0 out of 5
Thank you very much for your review. We pride ourselves in taking the time to only recruit people that are caring and compassionate along with a happy disposition. Your review is very important to us and we value every one of them. Thank you, I hope you continue to feel happy with the service from your Radfield care professionals and I will pass on your comments to the team.
5.0 out of 5
Thank you for the great review of our care service. It is fantastic news that you have felt supported enough to now have confidence with your mobility. I will make sure that the care professionals are aware of your great feedback. We do take pride in being able to always provide the best service to all of our clients. Thank you very much.
5.0 out of 5
Thank you very much for your kind review. Looking after your mum is an absolute pleasure as she is a lovely lady. I will pass on your kind words to our care professionals. Thank you, Julie
5.0 out of 5
Thank you so much for your very kind review of our care service. It has been our pleasure to be able to care for and support your mum. I will ensure your feedback is shared with the care team and our care manager. With very best wishes, Julie
5.0 out of 5
Thank you. All our staff at Radfield work very hard to ensure a high quality of care is given to each of our clients and we take time to ensure that we are doing everything we can to make sure we take a person-centered approach to the care we give our clients. I will pass on your kind words to the staff.
5.0 out of 5
Thank you for taking the time to write us such a positive and lovely review. Your feedback is very important to us and we are very happy that you are satisfied with the service you receive. I will pass your kind words on to our staff.
5.0 out of 5
Thank you so much for taking the time to write such a beautiful review. We are so pleased to read that you are really happy with our service, person-centred care, independence, dignity and respect for our clients is very important to us, and we work to provide the best for our clients. I will forward your kind words to our care professionals.
The Review Score of 9.8 (9.762) out of 10 for Radfield Home Care Chester & Ellesmere Port is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Radfield Home Care Chester & Ellesmere Port is based on 52 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Julie, co-owner and director of Radfield Home Care Chester & Ellesmere Port before living overseas for 10 years, worked for ‘Diageo’ for 15 years as an account administrator. She also was a team leader in departmental projects and delivered training when the department migrated overseas. Julie started her own Childcare business which she ran for 4 years gaining childcare qualifications before going overseas.
Whilst working overseas Julie worked in Dubai English Speaking College as a Food and Nutrition Technician and Kitchen Manager, gaining many qualifications in food & nutrition, first aid and fire marshal.
Julie explains, “We came back to Chester, my husband’s hometown, to settle back into English life and to get involved in the community around us. We both knew that we wanted to give something back to the community we love and get involved in making people's lives better.”
“Both Kevin and I wanted to create a business that we are both passionate about and can work at together for our future.”
Kevin, co-owner and director of Radfield Home Care Chester & Ellesmere Port has a wealth of knowledge across many corporate business sectors.
As a qualified quantity surveyor, Kevin has worked on many major projects around the world, with over 20 years of experience as a contracts engineer and manager, working and living in the Middle East for much of his career.
Kevin explains, “Chester is my hometown, and we both love to get involved and help the community around us. As a home care provider, we have the vision to make older people’s lives better by being compassionate, trustworthy, friendly and professional in the service we provide.”
“We want to be recognised as an employer of choice and to promote continued training and career progression for our employees, and to focus on achieving an ‘outstanding’ rating from the CQC and providing exceptional quality care to all of our clients.”
About Clare
We would like to introduce you to Clare Harding, the Registered Care Manager for Radfield Home Care Chester & Ellesmere Port.
What is your background before joining Radfield?
I have over a decade of experience in care, starting out as a care professional. Over the years, I progressed to a field care supervisor and assistant care manager.
How has your background prepared you for your new role at RHC?
I started my career in care as a part-time care professional. When I moved over to the care sector full-time time I was promoted to field care supervisor, then to assistant care manager and on to registered care manager. Starting as a care professional has meant that I understand the challenges that care professionals face every day. I still enjoy delivering care and being out and about supporting the care professionals, clients and their families.
What has inspired you to want to be involved in the adult social care sector?
I have always enjoyed helping people and spending a lot of time with my grandma and her friends when I was a child. I was a manager in the catering sector for many years. I then went on to apply to be a part-time care professional, quickly discovering that I had found the perfect career path and moved over to the care sector full-time. I enjoy putting a smile on the clients' faces and going home with a feeling that I had made a difference in someone’s day.
How do you feel your role and your experience will benefit Radfield’s clients?
Throughout my career, I have completed every role in the field and in the office within Domiciliary Care. This has provided me with good overall knowledge of every part of the business. As a care professional, I especially enjoyed delivering end-of-life care and dementia care to clients. I have extensive knowledge and experience that our clients can benefit from. I am dedicated to delivering outstanding care to our clients and their families. To help our clients to live in their own homes with their memories for as long as possible.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Chester & Ellesmere Port to verify any information. View our terms and conditions. Radfield Home Care Chester & Ellesmere Port has an Enhanced Service - more info.
