Charge prices are tailored to customers, following a care consultation.
These prices are only a guideline, please contact Radfield Home Care Chester & Ellesmere Port to find out the exact price for your requirements.
Radfield Home Care Chester & Ellesmere Port has a Review Score of 9.8 (9.762) out of 10, based on 52 reviews in the last 2 years.
Over all time Radfield Home Care Chester & Ellesmere Port has 79 reviews.
Thank you very much for your review. We do aim to always give you the one regular care professional as we know how important it is to build relationships.
Thank you so much for your review. The day centre is always a lot of fun and everyone gets to really engage in fun activities and make new friendships. It is certainly a fun day for all. We are all very happy to know that you are very happy with our service.
Thank you very much for your review. If there is absolutely anything we can do to improve our service or change care professionals to better suit you then that is not a problem. Please just call us and we will ensure to do everything we can.
Thank you very much for your kind review. Your care is very important to us and we always try our best to provide you with the best person centred care possible.
Thank you for your review. I am very sorry that you have had a problem with the rota and the details you've given regarding call times has got mixed up. We will ensure to get this resolved asap and if you have any problems going forward please don't hesitate to contact me personally. Thank you.
Thank you for your review it is very much appreciated. We pride ourselves in being able to provide you with the same carer every week and we know you have built up a strong relationship which is always our aim. It is also great seeing you every week at our day centre. If we can do anything else at all for you then please let us know.
Thank you very much for your great review. Person centred care is very important to us and we always try to get the match up of personalities and interests with our care professionals and clients. I will ensure to pass on your kind reviews to our care professionals and if there is ever anything else we can do then please let us know.
Thank you very much for your reply. We are very pleased that you are happy with our service and recognise that we go above and beyond to always provide exceptional person-centred care. If we can do anything else for you then please don't hesitate to ask.
Thank you for your great review. We are always trying to provide everyone with the best person-centered care and are always available to help in any way we can. Thank you.
Thank you very much for your review. We always try to provide person centred care and are always ready to accommodate in any way we can. I am very pleased you are happy with your care professionals and I will ensure to pass on your kind review to them.
Thank you for your review. Your feedback is very much appreciated.
Thank you so much for your lovely review. Your dad's visit is very important to us and we always try to ensure his care is personalised and done exactly the way he wants it. It is always our aim to enhance the lives of everyone we have the pleasure of visiting.
Thank you very much for your reply your review is of the greatest importance to us. We always try to ensure that we are providing the best care possible.
Thank you very much for your review. It is a great help for us to be able to ensure we are always providing the best person-centred care possible.
Thank you so much for your lovely review. We always aim to provide an individual person centred care package. Our ethos is to always treat everyone at Radfield home care and all of our clients and family members as part of our family. I am so pleased that you are happy with our service. I will pass on your lovely review to our care professionals.
Thank you for review. I am sorry that you only rated us as a 4 star and if we missed anything I would be very grateful for further feedback so that we can improve our service.
Thank you very much for your wonderful review. I will be sure to pass on your comments to all of the Radfield family.
Thank you for your review. If there is ever anything that you would like us to do extra then please do just ask. Our clients are very important in all aspects and we always try our very best to keep everyone happy.
Thank you very much for your great review of our services. We always strive to do the best we possibly can to keep our lovely clients at home and to live their best lives. It is lovely to hear that your nan is happy as this is always our main goal.
Thank you very much for your fantastic review. Your mother is a lovely lady and the care professionals really enjoy their time when visiting her. I am pleased that you are very happy with the service we provide for your mother and most importantly that your mother is happy.
The Review Score of 9.8 (9.762) out of 10 for Radfield Home Care Chester & Ellesmere Port is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Radfield Home Care Chester & Ellesmere Port is based on 52 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5Julie, co-owner and director of Radfield Home Care Chester & Ellesmere Port before living overseas for 10 years, worked for ‘Diageo’ for 15 years as an account administrator. She also was a team leader in departmental projects and delivered training when the department migrated overseas. Julie started her own Childcare business which she ran for 4 years gaining childcare qualifications before going overseas.
Whilst working overseas Julie worked in Dubai English Speaking College as a Food and Nutrition Technician and Kitchen Manager, gaining many qualifications in food & nutrition, first aid and fire marshal.
Julie explains, “We came back to Chester, my husband’s hometown, to settle back into English life and to get involved in the community around us. We both knew that we wanted to give something back to the community we love and get involved in making people's lives better.”
“Both Kevin and I wanted to create a business that we are both passionate about and can work at together for our future.”
Kevin, co-owner and director of Radfield Home Care Chester & Ellesmere Port has a wealth of knowledge across many corporate business sectors.
As a qualified quantity surveyor, Kevin has worked on many major projects around the world, with over 20 years of experience as a contracts engineer and manager, working and living in the Middle East for much of his career.
Kevin explains, “Chester is my hometown, and we both love to get involved and help the community around us. As a home care provider, we have the vision to make older people’s lives better by being compassionate, trustworthy, friendly and professional in the service we provide.”
“We want to be recognised as an employer of choice and to promote continued training and career progression for our employees, and to focus on achieving an ‘outstanding’ rating from the CQC and providing exceptional quality care to all of our clients.”
About Clare
We would like to introduce you to Clare Harding, the Registered Care Manager for Radfield Home Care Chester & Ellesmere Port.
What is your background before joining Radfield?
I have over a decade of experience in care, starting out as a care professional. Over the years, I progressed to a field care supervisor and assistant care manager.
How has your background prepared you for your new role at RHC?
I started my career in care as a part-time care professional. When I moved over to the care sector full-time time I was promoted to field care supervisor, then to assistant care manager and on to registered care manager. Starting as a care professional has meant that I understand the challenges that care professionals face every day. I still enjoy delivering care and being out and about supporting the care professionals, clients and their families.
What has inspired you to want to be involved in the adult social care sector?
I have always enjoyed helping people and spending a lot of time with my grandma and her friends when I was a child. I was a manager in the catering sector for many years. I then went on to apply to be a part-time care professional, quickly discovering that I had found the perfect career path and moved over to the care sector full-time. I enjoy putting a smile on the clients' faces and going home with a feeling that I had made a difference in someone’s day.
How do you feel your role and your experience will benefit Radfield’s clients?
Throughout my career, I have completed every role in the field and in the office within Domiciliary Care. This has provided me with good overall knowledge of every part of the business. As a care professional, I especially enjoyed delivering end-of-life care and dementia care to clients. I have extensive knowledge and experience that our clients can benefit from. I am dedicated to delivering outstanding care to our clients and their families. To help our clients to live in their own homes with their memories for as long as possible.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Chester & Ellesmere Port to verify any information. View our terms and conditions. Radfield Home Care Chester & Ellesmere Port has an Enhanced Service - more info.