Trust Homecare Solution Burton-on-Trent Ltd

Ryan Ordinario is the Director of Operations at Trust Homecare Burton. A Registered Nurse and graduate of the University of Nottingham, Ryan brings extensive clinical experience gained across acute NHS services, community care, and the private healthcare sector. His professional background also includes senior operational roles within the logistics industry, where he successfully led large teams and managed complex workforce operations.

Ryan has a strong and longstanding commitment to community engagement. Throughout his career, he has supported and collaborated with both local and national charities, organising and leading multiple fundraising initiatives during his time in the logistics sector. He continues this dedication at Trust Homecare, where he now oversees the organisation’s charitable partnerships and community-focused fundraising activities.

Guided by the belief that every individual deserves dignity, respect, and compassionate support, Ryan is dedicated to ensuring that Trust Homecare delivers care that is safe, caring, effective, and well-led. Under his leadership, the organisation continues to uphold high standards while fostering a culture rooted in kindness, empathy, and trust. Read less

Pamela Legaspi is the Registered Manager and Clinical Lead at Trust Homecare Burton. She trained as a Registered Nurse at the University of Lincoln and specialised in the Intensive Care Unit at Queen’s Medical Centre in Nottingham, where she worked in Intensive Care for many years, developing strong clinical expertise in high acuity care.

Throughout her career, Pamela has gained substantial experience in elderly care, building a deep understanding of the needs of older adults and those living with long-term conditions. She has also worked across care home settings and operating theatres, broadening her clinical knowledge and strengthening her ability to support people with complex and high dependency needs.

Since her appointment at Trust Homecare Burton, Pamela has established a strong culture of learning, professional development, and clinical excellence. She has successfully led the service through a CQC inspection, achieving a Good rating across all key lines of enquiry. Under her leadership, staff have already developed into competent, confident, and highly skilled carers who deliver safe, compassionate, and reliable support. Read less

Jamel Del Rosario is the Administration Manager and Lead Trainer at Trust Homecare Burton. With a background in Business and Finance from the University of Derby, he brings strong organisational and analytical skills to the day-to-day running of the service. Jamel has also completed multiple professional development courses, including the Education and Training RQF, strengthening his role as a lead trainer within the organisation.

Jamel supports the care coordination and rota management teams, acting as a key pillar in ensuring smooth and efficient operations. He also works as a Case Manager for complex service users, collaborating closely with the MDT team to deliver safe, well-planned, and person-centred care. His experience in supported living environments enhances his ability to manage complex packages with confidence and professionalism.

Before joining the care sector, Jamel managed teams within the hospitality industry, developing strong customer service and workforce management skills. He now combines this experience with his supported living background to enhance Trust Homecare’s training standards, service quality, and overall customer experience. Read less

Jessreel De Leon is the Finance Manager at Trust Homecare Burton, bringing a unique blend of frontline care experience and academic achievement to the role. Before completing his degree in Information Technology at Coventry University, Jessreel worked directly within domiciliary care, gaining first-hand insight into service delivery and the operational realities faced by care teams.

The early care experience gave Jessreel a deep, practical understanding of how the sector functions, enabling him to manage the finance department with care, accuracy, and genuine appreciation for how financial decisions affect both staff and service users. His background ensures that financial oversight is always aligned with the needs of the service and the people it supports.

Alongside his finance responsibilities, Jessreel oversees compliance and contributes to day-to-day operational support across the organisation. His multi-skilled background, sector knowledge, and analytical capability make him a well-rounded manager who adds value far beyond the traditional scope of a finance role. Read less

Yasmin Akther is one of the Deputy Care Managers at Trust Homecare Burton, bringing a strong academic foundation and a diverse professional background to her role. A graduate of Coventry University with a degree in Pharmacology, Yasmin has always worked within care, gaining experience across both Domiciliary and Nursing Home settings. Alongside her clinical and care background, she previously managed a large workforce in the events sector, strengthening her organisational capability, people management skills, and natural leadership qualities.

Yasmin joined Trust Homecare as a Complex Care Worker, quickly demonstrating exceptional professionalism and reliability. Her commitment to quality led to her appointment as the organisation’s Champion of Excellence, where she acted as the Freedom to Speak Guardian and led staff engagement initiatives. She progressed to Care Team Leader, overseeing staff and supporting complex packages, before being successfully appointed as Deputy Care Manager. Since stepping into this role, Yasmin has led multiple organisational initiatives that have strengthened quality, compliance, and team performance.

Yasmin is currently undertaking her Level 5 Diploma in Leadership and Management for Health and Social Care, further enhancing her managerial capability. She now leads a team of staff and oversees complex cases, ensuring safe, effective, and person-centred care delivery. Dedicated, knowledgeable, and highly driven, Yasmin now plays a significant and influential role within Trust Homecare, helping to shape the organisation’s standards, culture, and ongoing commitment to excellence. Read less

Josephine De Leon is one of the Deputy Care Managers at Trust Homecare Burton, bringing almost 20 years of dedicated experience in domiciliary care. Her long-standing commitment to supporting our elderly is a testament to her compassion, reliability, and devotion to high-quality care. Before moving to the UK, Josephine worked in the Philippines managing payroll and accounts for a large corporate company, giving her a strong administrative foundation that continues to shape her structured and people-focused leadership style.

Since migrating to the UK, Josephine has devoted her career to caring for individuals in the community, working across various cities including Cambridge, where she consistently demonstrated excellence in frontline care before settling in Burton on Trent. She joined Trust Homecare Burton as a Senior Care Worker and quickly progressed to Deputy Care Manager due to her natural leadership and ability to inspire confidence in both clients and staff. Josephine leads a team of care workers, oversees new client admissions, and is often one of the first friendly faces clients and families meet when joining the service.

Alongside her operational responsibilities, Josephine has become the driving force behind staff engagement, leading the planning and delivery of staff-focused social engagements and events that strengthen team morale. Her proactive approach, organisational strength, and steady leadership continue to elevate Trust Homecare’s standards and the experience we provide to our clients. Read less