Trust Homecare Solution Burton-on-Trent Ltd

Ryan Ordinario is the Director of Operations at Trust Homecare Burton. A Registered Nurse and graduate of the University of Nottingham, Ryan brings extensive clinical experience gained across acute NHS services, community care, and the private healthcare sector. His professional background also includes senior operational roles within the logistics industry, where he successfully led large teams and managed complex workforce operations.

Ryan has a strong and longstanding commitment to community engagement. Throughout his career, he has supported and collaborated with both local and national charities, organising and leading multiple fundraising initiatives during his time in the logistics sector. He continues this dedication at Trust Homecare, where he now oversees the organisation’s charitable partnerships and community-focused fundraising activities.

Guided by the belief that every individual deserves dignity, respect, and compassionate support, Ryan is dedicated to ensuring that Trust Homecare delivers care that is safe, caring, effective, and well-led. Under his leadership, the organisation continues to uphold high standards while fostering a culture rooted in kindness, empathy, and trust.

Pamela Legaspi is the Registered Manager and Clinical Lead at Trust Homecare Burton. She trained as a Registered Nurse at the University of Lincoln and specialised in the Intensive Care Unit at Queen’s Medical Centre in Nottingham, where she worked in Intensive Care for many years, developing strong clinical expertise in high acuity care.

Throughout her career, Pamela has gained substantial experience in elderly care, building a deep understanding of the needs of older adults and those living with long-term conditions. She has also worked across care home settings and operating theatres, broadening her clinical knowledge and strengthening her ability to support people with complex and high dependency needs.

Since her appointment at Trust Homecare Burton, Pamela has established a strong culture of learning, professional development, and clinical excellence. She has successfully led the service through a CQC inspection, achieving a Good rating across all key lines of enquiry. Under her leadership, staff have already developed into competent, confident, and highly skilled carers who deliver safe, compassionate, and reliable support.

Jamel Del Rosario is the Administration Manager and Lead Trainer at Trust Homecare Burton. With a background in Business and Finance from the University of Derby, he brings strong organisational and analytical skills to the day-to-day running of the service. Jamel has also completed multiple professional development courses, including the Education and Training RQF, strengthening his role as a lead trainer within the organisation.

Jamel supports the care coordination and rota management teams, acting as a key pillar in ensuring smooth and efficient operations. He also works as a Case Manager for complex service users, collaborating closely with the MDT team to deliver safe, well-planned, and person-centred care. His experience in supported living environments enhances his ability to manage complex packages with confidence and professionalism.

Before joining the care sector, Jamel managed teams within the hospitality industry, developing strong customer service and workforce management skills. He now combines this experience with his supported living background to enhance Trust Homecare’s training standards, service quality, and overall customer experience.