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New Age Care

Units 1 & 2, 3 Plato Cl, Royal Leamington Spa, Warwick CV34 6WE
New Age Care Logo
New Age Care logo
New Age Care, Warwick
New Age Care, Warwick
New Age Care, Warwick

New Age Care Ltd provides bespoke Home Care and Live-In services to support people over the age of 18 years old who would like to continue to live in their own homes for as long as possible.

New Age Care have a team of experienced and friendly management and caregivers who are dedicated to provide bespoke outstanding care from hour calls per day to 24 hours per day seven days a...  

Care Provided by New Age Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £22.50 - £40.75
  • Weekly Live-in Care Fees: £1,365 - £1,960

Every one of our care packages are tailored and unique to the client and their circumstances so our pricing generally varies.

Please call for more information

The price(s) shown are provided by the agency. Contact New Age Care for full pricing details and T&Cs.

Contact New Age Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • New Age Care Ltd
  • Private Owned

Person in charge

  • Samantha Jane Whittaker (Director)

New Age Care Reviews (66)

9.7

New Age Care has a Review Score of 9.7 (9.653) out of 10, based on 41 reviews in the last 2 years. Over all time New Age Care has 66 reviews.

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Showing 66 reviews matching selected criteria
Review from B T (Daughter of Client) published on 11 October 2022 Submitted via Postal Card
Overall Experience

My mum has now passed away. New Age Care was my choice - I love them all, best care company. Everyone was so helpful. My mum had dementia and was difficult and nast in the end, but they coped so well. Even now they still help me, I call them and they help.

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Management
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Value for Money
Review from C P (Daughter of Client) published on 2 September 2022 Submitted via Website
Overall Experience
I highly recommend New Age Care for care at home, they are a lovely and professional team. My mum has daily carer visits and is very glad to have their support and company as they are extremely kind and dedicated. It is hugely reassuring that we can rely on them every day and that they promptly note and alert us to any health changes.
New Age Care were highly recommended to me and was very responsive from the outset. I have found them great to work with and their readiness to understand and help has been consistent and invaluable.

A heartfelt thank you to all the team for all your wonderful care and commitment.

Reply from Samantha Mawby, Manager at New Age Care

Thank you so much for your kind words. We pride ourselves on delivering excellent care to all our clients.

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Review from Jane S (Daughter of Client) published on 20 July 2022 Submitted via Website
Overall Experience

We have been using New Age Care for several months. We have been very pleased with the care they have provided for my mother with Alzheimer's and frail stepfather. All the staff are friendly and professional, and their service is very reliable. On the two occasions where they have had to slightly amend the arrangement they have been very communicative. Would definitely recommend them. In fact I passed their details to the nurse who specialises in care of the elderly at the local GP's and she has other patients who have used them too. Also pleased with the care and attention received.

Reply from Samantha Mawby, Manager at New Age Care

thank you for your kind words, this is really appreciated and will pass the comments on to carers/office staff thank you also for your support with New Age Care

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Review from Tracey F (Daughter of Client) published on 18 July 2022 Submitted via Website
Overall Experience
Great care company.
Recommended by a Yorkshire friend.
Live in care carers are outstanding with my mum.
Communication is good
Handovers are excellent from Carer to Carer.
From the first phone call I have felt happy and it was going to work.
Not happened with a care company before!

The management can’t do enough, very kind and super professional 5* from me. Thank you ladies.

Reply from Samantha Mawby, Manager at New Age Care

Thank you for your response we are pleased you are happy with the care provided and value all feedback

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Management
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Value for Money
Review from Anna T (Client / Service User) published on 18 July 2022 Submitted via Website
Overall Experience
I feel New Age work well for me to provide the difference and the match between personalised care and personal care they try hard to provide dignity for me. As I have never been dependent before it often comes hard to me. I trust my carers as professionals. I do not use ready meals often and carers are mostly able to cook for me to an acceptable level care is taken with my kitchen equipment and crockery etc.

All in all, good comms and care.

Reply from Samantha Mawby, Manager at New Age Care

Thank you for the fantastic review, We are pleased that you are happy with the service provided and will pass the feedback to the carers thank you once again

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Review from Jo T (Friend of Client) published on 15 July 2022 Submitted via Website
Overall Experience
Delighted I found them, it's been a game-changer for me and my work.
Communication is amazing far better than the last Care Company.
Support whenever I need it, never mind my mum!

Carers are well presented, well trained and best of all they understand my mum’s complex condition.

Reply from Samantha Mawby, Manager at New Age Care

Thank you for your lovely review we really appreciate the feedback , we always aim to provide the highest standard of care and we are pleased this is working well for yourself and Mum thank you once again.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 September 2024
Overall Requires improvement
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (4)

News
  • Posted: Tuesday 22 Apr 2025At New Age Care, we are excited to step into the new financial year with a bold new identity. Our rebrand reflects our unwavering commitment to independence, community, and excellence...
  • Posted: Thursday 07 Nov 2024We are incredibly proud to share that our very own Shannon has cut off 15 inches of her hair to raise money and awareness for The Little Princess Trust! This...
  • Posted: Thursday 07 Nov 2024We believe that feeling good on the inside starts with a little self-care on the outside. Whether it’s a fresh haircut or a relaxing day out to help them feel...

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for New Age Care.

Meet the Team (8)

Samantha Whittaker Job Title: Director/Owner Joined: 2021
Samantha Whittaker

I want to make the care of clients the number one priority. I will achieve this by working closely with the customer and their family to understand their wishes and needs and providing the best work environment for my staff...

I am originally from a successful family business in Yorkshire. I became involved in care as a result of losing my father to pancreatic cancer and my mother to complications from cancer.

This is how my journey in care began. The reason I decided to start New Age Care was because I didn’t like the ethos in the office of a large care company. I could see a better way to do things.

Josh Allen Job Title: Director Joined: 2022
Josh Allen

Joshua Allen is one of Samantha Whittaker’s sons. Josh is currently serving in the British Army and was recently promoted to Lieutenant, Josh has taken a keen interest in the business.

He has plans to take a more active role in the business when he has finished his service.

Naveed Purewal Job Title: Head of Governance & Quality Assurance Joined: 2024
Naveed Purewal

My name is Nav, and I’ve just started work as the Head of Governance & Quality Assurance at New Age Care. I am really excited about the opportunity of working with great people who are passionate about delivering outstanding care to people in their local community.

A little about me and what I hope to bring to my new role is my previous work experience. I have over 17 years’ experience working in various healthcare environments, ranging from regulatory organisations such as MHRA, where I worked within the enforcement division, to safeguard public health. The CQC, where I worked in the role of an acute inspector and for Healthwatch Hull, as a delivery manager. I have also worked in other roles as a Registered Manager for Secure Care UK, which is a mental health transport service. As a governance manager for the Proudfoot Care Group (residential care homes), and in my previous role as head of governance for Comforting Hands Limited, which is a Domiciliary Care service.

On a personal level, I am a committed Manchester United fan and love travelling the country with my children, visiting all the major theme parks. Well, it’s more like I get dragged to all the theme parks by my kids; I’m no good with heights, so I find myself crying like a big girl on most of the rides. The kids find it funny, so I guess I’m doing my job as dad. When I’m not spending time with the kids, I’m being dragged around by the other half, mostly on shopping trips where I act as a driver. I also use my skills as a baggage handler to good effect and have got really good at fitting different-sized shopping bags into my boot.

Caroline Treanor Job Title: Head of Client Experience
Caroline Treanor

Caroline started her career as a support worker, over 25 years ago. She loved the job from the start and knew that it was the type of work she wanted to do. Over the years she has worked with a range of people of all ages and backgrounds, with care and support needs, in various settings.

There have been some situations during her career that she has found challenging, but by overcoming these challenges and helping someone else through a difficult time, she believes this is part of her vocation that she finds particularly rewarding.

Caroline is passionate about supporting others to maintain their independence and achieve their own personal goals in life.

Outside of work, she enjoys socialising with family and friends and trying to meet up with them as much as she can. She loves to read, especially books about psychology, or true stories. She also enjoys going to the theatre, and music concerts and loves to travel. She finds it fascinating to go to new places and learn about other cultures and traditions.

Chloe-Jai Rheams Job Title: Live in Care Manager Joined: 2023
Chloe-Jai Rheams

Bio coming soon

Kelly Othman Job Title: Registered Manager Warwickshire & Staffordshire Joined: 2024
Kelly Othman

I am a dedicated registered manager in the care sector, driven by a commitment to exceptional support. Growing up in America instilled in me a deep appreciation for community and compassion. With years of experience, I lead teams and implement programs promoting client well-being and dignity.

As a registered manager, I oversee operations, ensure compliance, and foster a positive environment. I believe in effective communication and teamwork to deliver high-quality care. My passion is empowering others and continuously improving services to enhance lives in the care sector.

As I look to the future, I remain committed to my mission of enhancing the lives of those we serve and contributing to the ongoing development of the care sector.

Adriana Serseniuc Job Title: Branch Manager, Northampton Joined: 2025
Adriana Serseniuc

Adriana is the passionate and dedicated Branch Manager at New Age Care Northampton. Her journey in the care industry began as a carer, and through hard work and commitment, she progressed to roles as a Field Supervisor and Care Coordinator before stepping into her leadership position. With a deep understanding of the sector and a strong desire to make a difference, Adriana ensures that New Age Care continues to grow and thrive.

Her dedication goes beyond management—she genuinely cares for both clients and carers, always striving to create a positive and supportive environment. Currently in her final year at NCG, studying Health and Social Care and Wellbeing, Adriana is continuously expanding her knowledge to enhance the quality of care provided.

A true people person, Adriana loves being involved in various activities. In her free time, she enjoys traveling, spending time with her little dog, watching movies, and reading. Her passion, leadership, and determination make her an invaluable part of New Age Care, shaping the future of care in Northampton.

Katherine Attreed Job Title: Marketing Joined: 2021
Katherine Attreed

I’m an experienced marketing consultant who has worked in marketing and sales for over 28 years.

I started my own marketing business, AtKat Marketing, 5 years ago and have helped a variety of local small businesses, across a range of industries, to market and grow their businesses. I am very excited to be a part of the New Age Care team and look forward to working with them to make a difference in the care industry.

When I’m not working, I love spending time with family, exploring the local area, going for walks, eating good food and reading.

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