Fortune Smiles Service Ltd

20 Millhaven Close, Romford RM6 4PL
Review Us
7.5 4 Reviews
  • Fortune Smiles Service Ltd, Romford
Show Fortune Smiles Service Ltd on the Map

Care Provided by Fortune Smiles Service Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Learning Disability / Autism
  • Mental Health Condition

Funding & Fees

  • Hourly Visiting Care Fees: from £18

Prices depend on the care Plan. Please inquire for more information.

These prices are only a guideline, please contact Fortune Smiles Service Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Fortune Smiles Services Ltd

Person in Charge

  • Nasreen Akhtar (Manager)
Are you the Owner/Manager of Fortune Smiles Service Ltd? View your Advertising Options

Fortune Smiles Service Ltd Reviews (4)

7.5

Fortune Smiles Service Ltd has a Review Score of 7.5 (7.500) out of 10, based on 1 reviews in the last 2 years.
Over all time Fortune Smiles Service Ltd has 4 reviews.

Overall Experience
  • 3
  • 1
  • 0
  • 0
  • 0
Date Published
  • 4
  • 1
  • 1
  • 1
  • 3
Reviewer Connection to Fortune Smiles Service Ltd
  • 1
  • 1
  • 1
  • 1
Total of 4, showing 1-4
Review from L S (Daughter of Client) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good service however carers are reluctant to cook fresh food and always offer microwave meals as a first choice.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Iismail H (Uncle of Client) published on 1 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the time our nephew came for a respite in Fortune Smiles Service, in the three weeks short period, there were a lot of changes in his behaviour, he was a happier person and he started doing a few things independently. The whole family were shocked. You people are considering placing him there
permanently. The staff are friendly, caring and very welcoming.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sandeep G (Son of Client) published on 1 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I just want to say thank you to the setting staff and manager. It hasn't been easy seeing my dad out of the house receiving care. But it's comforting to see how much care his receiving that is coming from a good place of love. And parking is also free.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Obinna T (Brother of Client) published on 29 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care setting is very good and compliant. My sibling has had good improvements in self-confidence and organisation. And the staff are very cordial and kind. The pricing is affordable and there are after-school programs.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.5 (7.500)

Overview of Review Score

The Review Score of 7.5 (7.500) out of 10 for Fortune Smiles Service Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.500 for Fortune Smiles Service Ltd is calculated as follows: ( (3 Excellents x 5) + (3 Goods x 4) ) ÷ 6 Ratings = 4.5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Fortune Smiles Service Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Dec 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Fortune Smiles Service Ltd

What Type of Services does Fortune Smiles Service Ltd offer?

Fortune Smiles Service Ltd offers Home Care.

How many Carers does Fortune Smiles Service Ltd employ?

Fortune Smiles Service Ltd employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Fortune Smiles Service Ltd to verify any information. View our terms and conditions. Fortune Smiles Service Ltd has an Basic Service - more info.