CareYourWay Hertfordshire

They are very good

Care Your Way Herts were fantastic at taking care of my housebound, terminally ill Dad during the last 10 months of his life. They provided live in support with wonderful, caring staff. As my Dad's condition deteriorated they altered his support to meet his needs. The managers were also very responsive and gave excellent customer service. When an urgent care requirement occurred with my mother-in-law Care Your Way were the only care company we found who were willing and able to provide the required immediate level of support - in the end she was hospitalised instead but their lightening fast response to our urgent request was much appreciated..

My mum has been looked after by care your way for almost 2 years. She has always been cared for in the best possible way & this gives me peace of mind. All the staff are very caring & professional. The office staff are always very helpful & always make sure that the carers they provide are very well suited to my mums needs. I would highly recommend them.

The change in the rota can be confusing. When the evening carer arrives one hour early it makes P.M food time difficult. I would like access to the schedule online.

CareYourWay has been a great asset to Mum's care (she has dementia). All staff are very friendly and professional. It means I don't have to worry about her so much. Would not hesitate to recommend.

I am very pleased with the service I am having. Your carers are my friends.

Dad has been receiving companionship care for 3 months now and is delighted with it. The carers treat him with respect and are very friendly.

Very satisfied, lovely people.

All the carers that attended to my wife were very attentive to her needs and carried out their tasks with compassion and a friendly smile. This type of care is very important when one is feeling down. Were prompt and on time.

Thank you for your help and support. My aunt enjoys seeing her carers every day having a laugh and a joke with them and it’s lovely to see that if she needs anything done, she will ask the carers, and for myself, it’s been lovely to meet you all.

I like the carers that come to me, they ask me for anything I need.

I am very grateful to the manager for all she has done for us in arranging my wife's care and my respite period.

The staff are helpful.

The wonderful care my sister is receiving enables her to relax at home, in a peaceful, loving environment, and for me, living at a distance, to have confidence in her well being and security.

My carer is very, very good.

The carers are lovely, very friendly and reliable.

I am very pleased with the care I have received.

One thing I would suggest is making sure that every carer gives the client their name when entering the house or flat - 'hello, it's...' - since the client may not always remember the carer's name and would have to ask.

Nice to see so many friendly faces and helpful.

The carers have all been very good. They show initiative and are courteous and respectful. Nothing is too much trouble.