Apollo Care (Blackpool)

Lancaster House, Amy Johnson Way, Blackpool FY4 2RP
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7.8 10 Reviews
  • Apollo Care (Blackpool), Blackpool
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Care Provided by Apollo Care (Blackpool)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £33 – £33
  • Weekly Live-in Care Fees: £1400 – £1700

Each care package is tailored to each customer and the fees are generated according to the needs of each individual

These prices are only a guideline, please contact Apollo Care (Blackpool) to find out the exact price for your requirements.

Contact Apollo Care (Blackpool) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Apollo Care (Blackpool) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Craig Murray (Manager)
Are you the Owner/Manager of Apollo Care (Blackpool)? View your Advertising Options

Apollo Care (Blackpool) Reviews (10)

7.8

Apollo Care (Blackpool) has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years.
Over all time Apollo Care (Blackpool) has 10 reviews.

Overall Experience
  • 10
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Date Published
  • 10
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  • 1
  • 9
Reviewer Connection to Apollo Care (Blackpool)
  • 5
  • 2
  • 1
  • 1
  • 1
Total of 10, showing 1-10
Review from Terry J (Friend of Client) published on 23 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Apollo Care is simply fantastic.
The care they deliver is second to none.
Unlike other care agencies, the client and their families are the centre of Apollo's care policy and ethos.
All the carers are caring, empathetic, friendly, reliable. Carers are happy to spend time with the client, and are
not always clock-watching and trying to dash off as soon as they can.
Apollo brings the best care into the home setting, which benefits the clients so much.
I have no hesitation in recommending this company to anyone requiring personal and or domestic care within the home.
Reply from Craig Murray, Director at Apollo Care (Blackpool)Thank you so much for your heartfelt words! We are delighted to hear that you found Apollo Care's services to be exceptional and centred around the well-being of our clients and their families. Providing compassionate and reliable care is at the core of our values, and we're thrilled to know that our approach has made a positive impact. Our team of dedicated carers takes great pride in ensuring that each client receives personalised attention and support, without ever feeling rushed. Your recommendation means the world to us, and we are committed to continuing to deliver the highest standard of care to those who entrust us with their well-being. Thank you for choosing Apollo Care, and please don't hesitate to reach out if you ever need anything. We're here for you every step of the way.
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Review from Diane W (Daughter of Client) published on 6 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 94-year-old mother is very happy with the care she receives from Apollo. It is a very professional company to deal with and all the carers are extremely well trained, helpful and friendly. They go over and above to ensure that my mother is happy with everything, they really care about her well-being.
There is always someone in the office to talk to you about anything that may arise such as needing to change the time of a visit and nothing is too much trouble. My mother has been taken out for lunch twice in recent months and she has really enjoyed the social occasion. The costs compare very favourably with other organisations and we can highly recommend them.
Reply from Craig Murray, Director at Apollo Care (Blackpool)Thank you very much for this lovely review. We are delighted that you are both happy with our service and we will continue to work hard to keep these high standards. It is great to hear that the monthly events are well received; our team loves hosting these, please let us know if you have any ideas that we have not thought of yet.
Thank you again for taking time to leave this amazing feedback.
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Review from Max N (Client) published on 5 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m a 52-year-old man who has many conditions and complications and I’ve been using care agencies and private carers for fourteen years now. I know my own mind so I tend not to stay with agencies that can’t cater for what I’m looking for, so when I started with Apollo and it being a new agency I expected
teething problems however I’ve seen non. From a care point of view, they are very adept and capable, they allow me to have the same group of carers as then I know that they know me and my needs, they are very efficient and extremely helpful proving themselves over and above the norm. They have the time for me personally to not only do the necessary tasks and medication prompts but also to check each and every time if I need anything else and they don’t rush to get out of the door. The care I have received has definitely kept me healthy, comfortable and improved the quality of my life. All involved there seem to have a zest for what they do and a bounce in their step, truly a delight to have.
Reply from Craig Murray, Director at Apollo Care (Blackpool)Thank you so much for this amazing review; our team will be thrilled to read this.
Our commitment is to select the right people and to ensure we have high standards across our service, we are proud of what we achieved so far. This review articulates perfectly what we work so hard to achieve every day, your kind words are greatly appreciated, thank you.
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Review from Ami C (Sister of Client) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has young-onset dementia, and though physically able, he is confused. Apollo's carers are very good with him and engage in conversation during the visits. It is a good sign that I often hear my brother and his carer having a chuckle together.
The carers all differ, some males, some females,
some quite young and others mature,e but they all take an interest in their service users as people. They talk to my brother about his day, his interests and a wide variety of things, just like friends. One even plays him Rod Stewart and Elton John via his phone, during his visits, as my brother likes their songs.
I am very impressed by their patience and understanding of my brother's issues.
Naturally, we have our favourites, but they are genuinely all lovely people, and I am very happy to have them caring for my brother.
Reply from Craig Murray, Director at Apollo Care (Blackpool)Thank you so much for leaving us such a wonderful review. Our team love coming to support your brother, and we are delighted that you are witnessing, not only what a great job our team do but how much they care about the people we look after.
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Review from Brian G (Son of Client) published on 15 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are excellent, very caring understanding patient helpful fun and friendly. My mum really looks forward to their visits. We have become really good friends with them some more than others. I cannot praise them enough, plus it gives me time to get out of the house knowing that she is in safe
hands. We have had a number of carers in the past but this company is by far the best.
Reply from Craig Murray, Director at Apollo Care (Blackpool)Thank you so much for leaving such positive feedback, it is a pleasure to support your mum.
Everything you have said is exactly why we set up Apollo Care Blackpool and I am amazed at what our team is achieving already. To hear that family members are feeling the benefit also is fantastic to hear. Thank you for taking the time to send this over, the whole team will appreciate your kind words.
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Review from M H (Son of Client) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my 82-year-old father who suffers from dementia and deafness are very happy with the service provided. Very helpful carers who must be commended for their dedication and patience. Just a shame he only gets to see them an hour a day.
Reply from Craig Murray, Director at Apollo Care (Blackpool)Thank you for taking the time to leave us a positive review, the team will appreciate this and we are glad to hear you are happy with our carers and their support. If there are ever any improvements you can suggest, please feel free to contact us anytime.
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Review from Maureen W (Client) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Apollo Care is the best and I am treated as a real person, not a number. Nothing is too much for any of the girls who come to support and care for me. I look forward to their visits as they have become like friends. Thank you for being kind and caring. Highly recommended.
Reply from Craig Murray, Director at Apollo Care (Blackpool)Thank you so much for taking the time to leave such a great review for us and for your kind words about our carers. Thank you for allowing us to support you and we will ensure we maintain these high standards.
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Review from V P (Client) published on 8 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Joined Apollo Care in January and have not looked back.
Reply from Craig Murray, Director at Apollo Care (Blackpool)Thank you for taking the time to leave us a positive review - It is a pleasure to support you and it is great to hear that things have improved for you since you started with our service.
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Review from David S (Client) assisted by family/friend published on 20 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support of Apollo Care (Blackpool) is second to none and the care received cannot be faulted. The management look after the care staff and clients with equal care which puts everyone at ease we feel very lucky to be with Apollo Care (Blackpool).
Reply from Craig Murray, Director at Apollo Care (Blackpool)Thank you for taking the time to leave us such a great review. It is fantastic to hear you think so highly of our service and we will endeavour to maintain these high standards. We will pass your feedback to our team who will be thrilled to hear your appreciation of their hard work.
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Review from M P (Client) published on 10 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always happy to welcome them when they come in. The carers are always happy to come. They are very efficient and find the time for a chat which is important when you are alone a lot as I am. They remind me about taking tablets and always make sure I am comfortable before leaving.
Reply from Craig Murray, Director at Apollo Care (Blackpool)Thank you for such an amazing review. We are thrilled to hear that not only you find our care service so positive but also that our team take their time to chat with you also. We believe these 'small' things make such a big difference to your care.
Thank you for taking the time to leave your feedback, we will pass this on to our amazing care team to highlight what a great job they do.
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Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Apollo Care (Blackpool) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Apollo Care (Blackpool) is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Apollo Care (Blackpool) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Feb 2025

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Apollo Care (Blackpool)

What Type of Services does Apollo Care (Blackpool) offer?

Apollo Care (Blackpool) offers Home Care.

How many Carers does Apollo Care (Blackpool) employ?

Apollo Care (Blackpool) employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Apollo Care (Blackpool) to verify any information. View our terms and conditions. Apollo Care (Blackpool) has an Basic Service - more info.