Starlight Healthcare Southampton

73 The Avenue, Southampton SO17 1XS
Review Us
8.1 3 Reviews
  • Starlight Healthcare Southampton, Southampton
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children (0-18)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £32.19

• Please inquire about pricing for our various care options, including half-hourly and hourly care, live-in care, and sleep/waking nights. We have a friendly and approachable team ready to assist you in obtaining more details about our fees and determining your eligibility for care services.

These prices are only a guideline, please contact Starlight Healthcare Southampton to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Bolaji Omoniyi (Registered Manager)
Are you the Owner/Manager of Starlight Healthcare Southampton? View your Advertising Options

Starlight Healthcare Southampton Reviews (3)

8.1

Starlight Healthcare Southampton has a Review Score of 8.1 (8.088) out of 10, based on 3 reviews in the last 2 years. Over all time Starlight Healthcare Southampton has 3 reviews.

Overall Experience

  • 2
  • 0
  • 1
  • 0
  • 0

Date Published

3
0
0
3
0

Review from Vicky A (Daughter of Client) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family feel the care that my Father has received has been exemplary. This has been from the initial assessment through to the care he receives from his live-in carer. Dad's live-in carer is a very kind compassionate, caring and fun individual. Dad has co-morbidities and a complex medication
regime. His carer has understood this level of need and has raised concerns appropriately when needed. Dad himself feels safe and secure with the reassurance of his carer living in and this in itself makes him calmer and happier and gives his family the much-needed reassurance that he is safe and well cared for.
The care coordinator who completed Dad's initial assessment took the time to fully understand all of Dad's medical needs and ensured that all his medication and needs were documented and administered safely.
As a family, we really appreciate her professionalism with this as it gives us peace of mind that he is safe and his needs are being met.
Thank you for all you do for Dad.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M P (Son of Client) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Our experience with Starlight support workers is, that most of the time the worker arrives on time. Just a couple of them don’t wear the Starlight uniform. One of them never wears the uniform not even an ID badge.
They are plight to us and the client.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from James P (Brother of Client) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Starlight Health Care provided good service for my brother. The staff is very friendly and intentional in their work. l would recommend them all over again .l am very grateful for everything they have done for me and my family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.1 (8.088)

Overview of Review Score

The Review Score of 8.1 (8.088) out of 10 for Starlight Healthcare Southampton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.588 for Starlight Healthcare Southampton is calculated as follows: ( (11 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 17 Ratings = 4.588

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Starlight Healthcare Southampton is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Starlight Healthcare Southampton

What Type of Services does Starlight Healthcare Southampton offer?

Starlight Healthcare Southampton offers Home Care.

How many Carers does Starlight Healthcare Southampton employ?

Starlight Healthcare Southampton employs 55 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Starlight Healthcare Southampton to verify any information. View our terms and conditions. Starlight Healthcare Southampton has an Basic Service - more info.