A&R Guardian Services Lancashire

Suite 19 Plymouth House, 22 Plymouth Road, Blackpool FY3 7FH
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7.1 3 Reviews
  • A&R Guardian Services Lancashire, Blackpool

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £29.43
  • Weekly Live-in Care Fees: from £102.53

These prices are only a guideline, please contact A&R Guardian Services Lancashire to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Ruth Chiswo (Registered Manager)
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A&R Guardian Services Lancashire Reviews (3)

7.1

A&R Guardian Services Lancashire has a Review Score of 7.1 (7.088) out of 10, based on 3 reviews in the last 2 years.
Over all time A&R Guardian Services Lancashire has 3 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 1
Date Published
  • 3
  • 1
  • 3
  • 3
  • 0
Reviewer Connection to A&R Guardian Services Lancashire
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from M W (Wife of Client) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since August 2024, A&R Gaurdian Services have provided exceptional care to my husband following a severe stroke. Two carers visit four times a day providing appropriate and tailored care to meet his personal needs, adapting to his daily needs when required. The carers engage with my husband and are
professional, reliable, punctual, friendlly, comperent, helpful and caring.
The management team are helpful and approachable quickly dealing with issues or questions I raise.
Reply from Ruth, Registered Manager at A&R Guardian Services Lancashire

Thank you for the feedback. We appreciate you and your husband and are glad to hear that our carers are assisting effectively. They all have positive remarks about you and find visiting your husband to be a pleasant experience.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A W (Daughter of Client) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are very kind and polite. They follow all instructions given. They show respect to mum. They always make sure she is clean and happy. If there is something to report they leave a note and vice versa and it is resolved quickly. If there was an app for me to download, then I feel I would know
more. For example what she has eaten.
Reply from Ruth, Registered Manager at A&R Guardian Services Lancashire

Thank you very much for your feedback. We are pleased to learn that you are satisfied with the service provided by our carers and office staff. We will be in contact shortly to set up our service user app, which will allow you access to the carer's notes.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M B (Son of Client) published on 26 December 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mother is 78 years old and suffers from chronic COPD, mild dementia and is also completely bed ridden after suffering 3 strokes. Our experience with A&R was horrendous. Mum was given out of date food multiple times. She was also given reheated microwave food that had also been left out all day despite
multiple complaints to the manager by myself her son. After confronting her carers regarding the food they showed no knowledge of food hygiene safety practices.
Mum was also left in dangerous positions in her bed despite the manager being given the correct procedures to follow due to choking concerns by the frailty nurse.
Mum was also given the wrong inhaler on numerous occasions and failing to flag the wrong inhaler had been supplied was also an issue, she was also given the wrong dose of medication and sometimes not at all. Mum's fingernails and toenails were in a terrible state. Ultimately I had to make a safeguarding complaint which resulted in A&R being removed.
Reply from Ruth Chiswo, Registered Manager at A&R Guardian Services Lancashire

Thank you for your feedback. We are sorry to hear you feel this way about our service. In our view, the care and support provided to your mother was exemplary. Nonetheless, we acknowledge that family members may sometimes feel dissatisfied despite providers' best efforts. Additionally, staff faced considerable challenges during their interactions with you, which unfortunately included instances of being addressed with inappropriate and derogatory language. We commend the team for maintaining their professionalism and continuing to deliver exceptional care and support to your mum under these circumstances. For the record, there was never any safeguarding inquiry concerning your mother's care in the numerous meetings with local authority representatives. Our last meeting focused on relocating your mother due to her changing needs, as she could no longer safely live alone in that accommodation setting. We assure you that your mother's care consistently remained our top priority throughout.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.1 (7.088)

Overview of Review Score

The Review Score of 7.1 (7.088) out of 10 for A&R Guardian Services Lancashire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.6 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.588 for A&R Guardian Services Lancashire is calculated as follows: ( (11 Excellents x 5) + (6 Very Poors x 1) ) ÷ 17 Ratings = 3.588
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for A&R Guardian Services Lancashire is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about A&R Guardian Services Lancashire

What Type of Services does A&R Guardian Services Lancashire offer?

A&R Guardian Services Lancashire offers Home Care.

How many Carers does A&R Guardian Services Lancashire employ?

A&R Guardian Services Lancashire employs 37 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact A&R Guardian Services Lancashire to verify any information. View our terms and conditions. A&R Guardian Services Lancashire has an Basic Service - more info.