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Ambrosial Services has a Review Score of 9.2 (9.207) out of 10, based on 4 reviews in the last 2 years. Over all time Ambrosial Services has 4 reviews.
Review from C W (Son of Client) published on 19 March 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Addie Alao, Director at Ambrosial Services
Thank you for your heartfelt feedback. We're truly honored to have supported your family during such a difficult time. Our team is dedicated to providing compassionate and professional care, and we're grateful to have been there for your father. Your recommendation means the world to us. Wishing you and your family all the best.
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Review from K W (Son of Client) published on 5 March 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Addie Alao, Registered Manager (Registered Nurse) at Ambrosial Services
Thank you so much for your kind words and wonderful feedback It means a great deal to the whole team. We're especially pleased to hear that a particular staff member stood out - we'll be sure to pass on your lovely comments. Providing first-class care and going that extra mile is exactly what we strive for. Knowing it's made a difference to you and your father is incredibly rewarding. Thank you again for your 5-star review and for trusting us with his care
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Review from Rodney M (Husband of Client) published on 16 October 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Addie Alao, Director at Ambrosial Services
Thank you so much Rodney for your wonderful review and for taking the time to share your feedback! We're thrilled to hear that you had such a positive overall experience with our service. Receiving mostly 5 stars in all areas truly means a lot to us, and it reinforces our commitment to providing the best care possible.
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Value for Money
Review from C M (Daughter of Client) published on 3 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
Value for Money
The Review Score of 9.2 (9.207) out of 10 for Ambrosial Services is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.957 for Ambrosial Services is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) ) ÷ 23 Ratings = 4.957
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Ambrosial Services is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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