Care Provided by Rosemil Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Rosemil Care to get a personalised quote
The fee varies and depends on the diagnosis
The price(s) shown are provided by the agency. Contact Rosemil Care for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Rosemil Care Ltd
- Private Owned
Person in charge
- Andrea Gordon (Registered Manager/Director)
Are you the Owner/Manager of Rosemil Care?View your Advertising Options
Rosemil Care Reviews (12)
9.6
Rosemil Care has a Review Score of 9.6 (9.608) out of 10, based on 8 reviews in the last 2 years.
Over all time Rosemil Care has 12 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Rosemil Care
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Review from Carlo V (Son of Client) published on 14 October 2026 Submitted via Website•
Overall Experience
I am a first time user of Rosemil who provided 2 live in carers for one week for my father who has late stage vascular dementia and Alzheimer's. The approach from Andrea at Rosemil was spot on from the very beginning. After looking after my dad for nearly 7 years, I have very high expectations and...
I am a first time user of Rosemil who provided 2 live in carers for one week for my father who has late stage vascular dementia and Alzheimer's. The approach from Andrea at Rosemil was spot on from the very beginning. After looking after my dad for nearly 7 years, I have very high expectations and a comprehensive brief for the carers to fulfil and Andrea took on board my expectations.
As soon as I arrived back from my respite break, I could feel a lovely atmosphere in his home. Dad was very cheerful and in excellent spirits and had some great food cooked for him. Despite my early reservations regarding their age and experience (all of dad's carers have tended to be a fair bit older), the two carers fulfilled the brief I gave to the letter and more. Knowing that dad was in such capable hands means the world to me and therefore a big thank you to all the team that enabled dad to be taken care of so well.
↩Reply from Andrea Gordon, director at Rosemil Care
Thank you so much for taking the time to share such a lovely and heartfelt review.
It was an absolute pleasure to support your father and to give you the peace of mind you deserved during your well-earned respite break.
We fully understand how important it is to entrust the care of a loved...
Thank you so much for taking the time to share such a lovely and heartfelt review.
It was an absolute pleasure to support your father and to give you the peace of mind you deserved during your well-earned respite break.
We fully understand how important it is to entrust the care of a loved one to others, especially after dedicating so many years to providing that care yourself. Your expectations were completely understandable, and we were committed to ensuring that your father's care was delivered to the highest standard, with dignity, compassion and respect.
It is wonderful to hear that you returned home to find your father happy, cheerful and well cared for. This is exactly what we strive to achieve at Rosemil Care.
I will personally share your kind words with both carers and the wider team, as recognition like this means so much to everyone involved.
Thank you once again for placing your trust in Rosemil Care. We look forward to supporting you and your father again.
Review from Sharon B (Daughter of Client) published on 15 September 2026 Submitted via Website•
Overall Experience
Andrea has been an absolute font of knowledge. Her level of professionalism is beyond any that I've seen. She advocates on mums behalf continuously and that has improved the level of care that we've been able to provide for mum. The carers themselves are always so polite and professional but also...
Andrea has been an absolute font of knowledge. Her level of professionalism is beyond any that I've seen. She advocates on mums behalf continuously and that has improved the level of care that we've been able to provide for mum. The carers themselves are always so polite and professional but also being friendly which makes mum so relaxed in their care. Can't thank the team enough because being able to trust them to do the best for mum has made this situation just that much more bearable.
↩Reply from Andrea Gordon, Director at Rosemil Care
Thank you so much for taking the time to leave such a thoughtful and heartfelt review. Your kind words truly mean a great deal to Andrea and the entire Rosemil Care team.It is a privilege to support your mum, and we are so pleased to know that our care, professionalism and continued advocacy have...
Thank you so much for taking the time to leave such a thoughtful and heartfelt review. Your kind words truly mean a great deal to Andrea and the entire Rosemil Care team.It is a privilege to support your mum, and we are so pleased to know that our care, professionalism and continued advocacy have made a positive difference to her and to your family. Ensuring that your mum feels safe, comfortable, respected and relaxed in the company of our carers is incredibly important to us.
We also understand how important trust is when placing the care of someone you love in the hands of others, so hearing that you feel able to trust our team to provide the best possible care means more to us than we can express.
Thank you for recognising Andrea and our wonderful carers. We will make sure your lovely feedback is shared with the whole team. We remain committed to supporting your mum and advocating for her needs every step of the way.
With warmest wishes,
Andrea & the Rosemil Care Team
Review from L P (Daughter of Client) published on 18 June 2026 Submitted via Website•
Overall Experience
We cannot thank Rosemil Care enough for the exceptional care and support they have provided to our mother, who has advanced dementia. From the very beginning, the entire team has demonstrated an outstanding level of compassion, professionalism, and expertise that has given our family tremendous...
We cannot thank Rosemil Care enough for the exceptional care and support they have provided to our mother, who has advanced dementia. From the very beginning, the entire team has demonstrated an outstanding level of compassion, professionalism, and expertise that has given our family tremendous reassurance during a challenging time. The carers are consistently caring, knowledgeable, and attentive to our mother's individual needs. They always arrive on time, are organised and well-prepared, and approach every visit with kindness, patience, and respect. What has particularly impressed us is their ability to adapt quickly to changing circumstances and respond promptly to the needs of both our mother and our family. Their flexibility and understanding have made a significant difference to our daily lives.
We would also like to express our sincere gratitude to the manager of Rosemil Care, whose support has been truly exceptional. We are incredibly grateful for their excellent work.
↩Reply from Andrea Gordon, Director at Rosemil Care
We are truly grateful for your kind words and are delighted to hear that you have been happy with the care delivered by our team. Supporting individuals living with dementia requires compassion, patience, and a person-centred approach, and it is incredibly rewarding to know that our efforts have...
We are truly grateful for your kind words and are delighted to hear that you have been happy with the care delivered by our team. Supporting individuals living with dementia requires compassion, patience, and a person-centred approach, and it is incredibly rewarding to know that our efforts have provided reassurance and support to both your mother and your family.
Your comments regarding the professionalism, knowledge, reliability, and kindness of our carers will be shared with the team, who work tirelessly to ensure the highest standards of care are maintained. It is especially encouraging to hear that their ability to adapt to changing circumstances and respond to your family's needs has made a positive difference.
Thank you also for your generous comments regarding the management of Rosemil Care. We are committed to providing a responsive and supportive service, and it means a great deal to know that our efforts have been appreciated.
Review from M M (Client / Service User) published on 26 May 2026 Submitted via Website•
Overall Experience
As a new client of Rosemil, I am extremely happy to say that the Carers I have been allocated are always polite, respectful and professional. It is a pleasure to have them in my home.
I would definitely recommend them.
As a new client of Rosemil, I am extremely happy to say that the Carers I have been allocated are always polite, respectful and professional. It is a pleasure to have them in my home.
I would definitely recommend them.
↩Reply from Andrea Gordon, Director at Rosemil Care
Thank you so much for your lovely review and kind words. We are truly pleased to hear that you are happy with the care and support being provided by Rosemil Care.Our carers always strive to deliver care with dignity, respect and professionalism, so it means a great deal to know that you feel...
Thank you so much for your lovely review and kind words. We are truly pleased to hear that you are happy with the care and support being provided by Rosemil Care.Our carers always strive to deliver care with dignity, respect and professionalism, so it means a great deal to know that you feel comfortable and supported in your home.
Thank you once again for placing your trust in us and for recommending our service. We look forward to continuing to support you.
Review from Jadranka P (Daughter of Client) published on 15 May 2026 Submitted via Website•
Overall Experience
One of the most important aspects of care for my mother is the reliability of the carers: they should arrive on time, preferably only two or three different carers and the carers should be patient with her dementia symptoms. In all these respects, Rosemil have been excellent. The girls are well...
One of the most important aspects of care for my mother is the reliability of the carers: they should arrive on time, preferably only two or three different carers and the carers should be patient with her dementia symptoms. In all these respects, Rosemil have been excellent. The girls are well trained, patient and deliver a high level of care. The organisation also seems to be extremely well run and clearly puts the needs of its clients to the forefront. Communication is excellent and they are very approachable. We have been very happy with the service provided so far.
↩Reply from Andrea Gordon, director at Rosemil Care
We are incredibly grateful for your kind words and thoughtful feedback.At Rosemil Care, we understand how important consistency, punctuality, patience, and compassionate support are especially when caring for someone living with dementia. It means a great deal to know that our carers have been...
We are incredibly grateful for your kind words and thoughtful feedback.At Rosemil Care, we understand how important consistency, punctuality, patience, and compassionate support are especially when caring for someone living with dementia. It means a great deal to know that our carers have been able to provide reassurance, comfort, and a high standard of care for your mother.
Your comments regarding our communication, organisation, and client-centred approach are truly appreciated and will be shared with the whole team. Our carers work very hard to ensure every client is treated with dignity, respect, and kindness at all times.
Thank you once again for placing your trust in us and for taking the time to share your experience. We are delighted to hear that you have been happy with the service provided so far.
Kind regards,
The Rosemil Care Team
Review from Teresa B (Client / Service User) published on 19 November 2025 Submitted via Website•
Overall Experience
Love this company they will do anything to help you as much as they can . My cares are great .the best part is sky get your own carers . We been with a few and this is the best. The cares are great not had any problems with them . They are always there for you they make my life 100% better . The...
Love this company they will do anything to help you as much as they can . My cares are great .the best part is sky get your own carers . We been with a few and this is the best. The cares are great not had any problems with them . They are always there for you they make my life 100% better . The whole of Rosemil care,are always here to help you and the mager of the care team as well she is great . If you are looking for the best care and wanted carers for your mum dad or any family members I would 100% chose roseemil care these are the best.
↩Reply from Andrea Gordon, Registered Manager/Director at Rosemil Care
Thank you so much for taking the time to share your experience with Rosemil Care. We are truly delighted to hear how much our support has meant to you and your family.Our team works very hard to provide consistent, compassionate and reliable care, and it is wonderful to know that your carers have...
Thank you so much for taking the time to share your experience with Rosemil Care. We are truly delighted to hear how much our support has meant to you and your family.Our team works very hard to provide consistent, compassionate and reliable care, and it is wonderful to know that your carers have made such a positive difference in your daily life. We are especially pleased that having regular carers has helped you feel supported and comfortable.
Your kind words about our care team and management are greatly appreciated. Feedback like yours motivates us to continue delivering the highest standard of care to all the individuals and families we support.
Thank you once again for your trust and recommendation. It is an honour to be part of your care journey.
Warm regards,
Rosemil Care Limited
Review from Y L (Client / Service User) published on 30 September 2025 Submitted via Website•
Overall Experience
Excellent support and professionally trained staff. Constant support whenever needed. Looking ahead for long term association and service. Highly recommended for all services. Very agile and adaptable and most importantly trust worthy.
Excellent support and professionally trained staff. Constant support whenever needed. Looking ahead for long term association and service. Highly recommended for all services. Very agile and adaptable and most importantly trust worthy.
↩Reply from Dwayne Thamos, Office Manager at Rosemil Care
Hello YL, We truly appreciate your feedback and are thrilled to have provided excellent support through our team of professionals. We also look forward to building a long-lasting working relationship with you.
Review from F H (Next of Kin) published on 1 November 2024 Submitted via Website•
Overall Experience
The care staff has covered the task as asked of them.
All the carers have overlooked some of the tasks i.e. tissues left in pockets in the washing machine. Overflow kettle tray. Just for carers to remember clothes which are going in washing machine must be checked and also kettles must monitor for...
The care staff has covered the task as asked of them.
All the carers have overlooked some of the tasks i.e. tissues left in pockets in the washing machine. Overflow kettle tray. Just for carers to remember clothes which are going in washing machine must be checked and also kettles must monitor for overflow so these mistakes don't happen again. Otherwise good job by all the staff.
↩Reply from Andrea Rose Gordon, Registered Manager at Rosemil Care
Thank you for your feedback and for acknowledging the efforts of our care staff. I appreciate your observations, and I will gently remind the team to check pockets before laundry and to monitor the kettle tray to prevent any overflow. Your comments are very helpful in ensuring we maintain our high...
Thank you for your feedback and for acknowledging the efforts of our care staff. I appreciate your observations, and I will gently remind the team to check pockets before laundry and to monitor the kettle tray to prevent any overflow. Your comments are very helpful in ensuring we maintain our high standards, and I'll reinforce these details. Thank you again for your support, and we're glad to hear that overall, the team is doing well. Regards.
Review from Christine C (Daughter of Client) published on 16 October 2024 Submitted via Website•
Overall Experience
Thank you and your team so much for all the hard work, assistance, care, and kindness that you have all shown to Mum. We can never show enough of our appreciation to you all.
If we are ever in need again you will always be our first port of call.
If we are ever in need again you will always be our first port of call.
I will keep your details safely on my phone if...
Thank you and your team so much for all the hard work, assistance, care, and kindness that you have all shown to Mum. We can never show enough of our appreciation to you all.
If we are ever in need again you will always be our first port of call.
I will keep your details safely on my phone if you are ok with that.
If you ever need a reference, feedback, or a testimony to support you and your service we are more than happy to help.
The team stood in for our usual carer who was on leave. At this time, unfortunately, Mum took a turn for the worse, and within minutes of this happening they were on the phone to us. (We do not live locally). Emergency services arrived quickly and Mum was assessed and an additional care package was put in place with Doctors visiting, tests undertaken, and the jet team involved.
Without these amazing carers, Mum would have suffered distress.
If we are ever in need again you will always be our first port of call.
I will keep your details safely on my phone if you are ok with that.
If you ever need a reference, feedback, or a testimony to support you and your service we are more than happy to help.
The team stood in for our usual carer who was on leave. At this time, unfortunately, Mum took a turn for the worse, and within minutes of this happening they were on the phone to us. (We do not live locally). Emergency services arrived quickly and Mum was assessed and an additional care package was put in place with Doctors visiting, tests undertaken, and the jet team involved.
Without these amazing carers, Mum would have suffered distress.
Can't thank them enough.
↩Reply from Andrea Gordon, director at Rosemil Care
Thank you so much for your kind words. It means a great deal to the entire team to know that the care and support we provided to your Mum made a positive difference. We are deeply honoured to have been able to assist her during such a challenging time and to have played a part in ensuring her...
Thank you so much for your kind words. It means a great deal to the entire team to know that the care and support we provided to your Mum made a positive difference. We are deeply honoured to have been able to assist her during such a challenging time and to have played a part in ensuring her comfort and well-being. We are very grateful for your trust in us and are humbled by your offer to provide a reference or testimony. Your support and appreciation mean a lot, and we are glad to know you would consider us your first choice should you need assistance again in the future. Please feel free to keep our details, and don't hesitate to reach out if you ever need us. It was truly a team effort, and we're glad that the emergency situation was handled swiftly and appropriately to prevent any distress for your Mum. Your feedback will be shared with the team, as it will surely bring a sense of pride and fulfillment to everyone involved. Thank you again for your heartfelt message.
Review from S L (Client / Service User) published on 3 September 2024 Submitted via Website•
Overall Experience
Extremely accommodating, caring and kind. From the first call I had with her, the care manager made me feel comfortable and safe and offered me so much relief during a difficult time, which she continues to do daily. I have experienced many care agencies, and by far Rosemil is my favourite as the...
Extremely accommodating, caring and kind. From the first call I had with her, the care manager made me feel comfortable and safe and offered me so much relief during a difficult time, which she continues to do daily. I have experienced many care agencies, and by far Rosemil is my favourite as the carers genuinely care and I really really appreciate that deeply.
↩Reply from Andrea Gordon, director at Rosemil Care
Thank you for your thoughtful feedback. We are truly grateful for your kind words and are pleased to hear that our care manager and team have provided you with the comfort and support you need during this challenging time. At Rosemil, we strive to deliver the highest standard of care, and it is...
Thank you for your thoughtful feedback. We are truly grateful for your kind words and are pleased to hear that our care manager and team have provided you with the comfort and support you need during this challenging time. At Rosemil, we strive to deliver the highest standard of care, and it is rewarding to know that our efforts have made a positive impact. Your appreciation encourages us to continue our commitment to excellence in care. We are honoured to be your preferred agency and remain dedicated to supporting you.
Review from C M (Client / Service User) published on 28 August 2024 Submitted via Website•
Overall Experience
I was referred to Rosemil Care initially for temporary services, but after 3 days, I decided to continue long-term. The carers are attentive and compassionate. They treat me with respect and dignity, and I feel safe and cared for. They are very efficient in meeting all of my needs and also...
I was referred to Rosemil Care initially for temporary services, but after 3 days, I decided to continue long-term. The carers are attentive and compassionate. They treat me with respect and dignity, and I feel safe and cared for. They are very efficient in meeting all of my needs and also remembering specific details of home tasks. The manager goes above and beyond, incredibly invested in making sure clients receive the highest quality of care. Her ability to match clients and carers is amazing. She checks in regularly, accommodating, always addressing any needs, or concerns promptly. I appreciate the personalised care plan tailored to my specific requirements. As a young person, the flexibility Rosemil provides makes me feel at ease when accessing my community. She has such a genuine investment in making sure the care given is of the highest standard. Overall, my experience with Rosemil Care has been outstanding, and I highly recommend their services to anyone in need of home care.
↩Reply from Dwayne Thamos, Registered Manager at Rosemil Care
Dear CM. Thank you so much for your kind and detailed review. We are truly honoured that you chose to continue with our services long-term and are thrilled to hear that you feel safe, respected, and well-cared for by our team. Our carers are dedicated to providing attentive and compassionate care,...
Dear CM. Thank you so much for your kind and detailed review. We are truly honoured that you chose to continue with our services long-term and are thrilled to hear that you feel safe, respected, and well-cared for by our team. Our carers are dedicated to providing attentive and compassionate care, and it's wonderful to know that this is reflected in your experience. We're also glad that our personalised care plan and flexibility have made you feel at ease. Matching our clients with the right carers is something we take great pride in, and it's gratifying to hear that this has positively impacted your experience. We are committed to maintaining the highest standards of care and will continue to go above and beyond to meet your needs. Thank you again for your recommendation and for placing your trust in Rosemil Care.
Review from Michelle M (Client / Service User) published on 14 August 2024 Submitted via Website•
Overall Experience
Thank you for your personal services provided.
Carers are matched to me, they are very nice caring and listen to me and my needs. Always willing to support where they can.
I 100% recommend.
Carers are matched to me, they are very nice caring and listen to me and my needs. Always willing to support where they can.
I 100% recommend.
Continuous support from both sides management and carers. Supported me with emergency care support at the...
Thank you for your personal services provided.
Carers are matched to me, they are very nice caring and listen to me and my needs. Always willing to support where they can.
I 100% recommend.
Carers are matched to me, they are very nice caring and listen to me and my needs. Always willing to support where they can.
I 100% recommend.
Continuous support from both sides management and carers. Supported me with emergency care support at the last minute.
↩Reply from Andrea Gordon, Director at Rosemil Care
Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you're satisfied with the care provided and that our team has been able to meet your needs. Matching you with carers who are caring, attentive, and supportive is our top...
Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you're satisfied with the care provided and that our team has been able to meet your needs. Matching you with carers who are caring, attentive, and supportive is our top priority, and we're glad to see that reflected in your experience. Your recommendation means the world to us, and it's incredibly gratifying to know that our continuous support, both from management and our carers, has made a positive impact-especially in those moments when emergency care was needed. We are committed to maintaining the high standards that you've come to expect from us, and we're always here to support you in any way we can. Thank you once again for your trust and for being a part of our community.Warm regards, Mr. Thomas /Mrs. Gordon Director Rosemil Care Limited
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 November 2025Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Rosemil Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Rosemil Care.
Accreditations
There are no accreditations posted yet for Rosemil Care.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Rosemil Care
How much does Rosemil Care cost?
The agency lists fees between £23.70 and £24.70 for hourly visiting care and between £1,000 and £1,300 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Rosemil Care employ?
Rosemil Care employs 15 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rosemil Care to verify any information. View our terms and conditions. Rosemil Care has a Basic Service -what a Basic Service includes.