Herts Healthcare Ltd

Welwyn Falcon Gate, 2 Falcon Gate Shire Park , Welwyn Garden City AL7 1TW
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9.3 4 Reviews
  • Herts Healthcare Ltd, Welwyn Garden City
This company is a product of passion and an effort to close the gaps in the health and social care which the owner and manager has identified in their 15 years of experience.

As a homecare provider they thrive to promote and maintain independence, wellbeing and safe environs for the people with needs. Their services range from medication administration and management, personal care in people’s daily living routines whilst they are reassured within the comfort of their own homes. Their focus is on empowering the individuals and allowing them to be in control of their lives decisions and being supported accordingly where they lack capacity to carry out certain specific tasks. Their approach has a positive outcome, impactful and in a person-centred approach.

Their service user bands are for ages from 0-18, 18-65, 65+, dementia, learning disabilities and autism, physical disability, as well as treatment of diseases, disabilities and injuries for clinical and nursing complex conditions.

Their staff have an attractive skills set, experienced in patient care, compassion and efficiency as they support individuals emotionally, culturally and socially. Experiences in PEG feeding, stoma care, tracheostomy, catheter care and other complex nursing conditions.

Their scope of services stretches across Hertfordshire, Cambridgeshire, Essex, Bedfordshire, Reading and the entire London.

Their services stretch within the home care in living in care, call visits, night care, nursing care, palliative care, companionship, outreach, community engagement, house cleaning and emotional support.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £22 – £30
  • Weekly Live-in Care Fees: £1500 – £1850

Invoices are due on the 25th of each month although invoices are sent out by the 15th of each month

These prices are only a guideline, please contact Herts Healthcare Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Hertshealthcare Ltd

Person in charge

  • Praise Penyai (Registered Manager )

Admission Criteria

  • All home care services do not exceed 10pm. If after 10pm services are required it is categorised as night sitting

Herts Healthcare Ltd Reviews (4)

9.3

Herts Healthcare Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time Herts Healthcare Ltd has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 2
  • 4
  • 4
  • 0
Reviewer Connection to Herts Healthcare Ltd
  • 2
  • 2
Total of 4, showing 1-4
Review from M Z (Friend of Client) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to commend Herts healthcare for excellent service to my friend at a time that she desperately needed this kind of support. Her Carers were brilliant in supporting her and showed concern about her well being, not just the tasks they were there to help with. The office staff were helpful when I
called last minute to make a change with her visits because of a hospital appointment that came up suddenly.
Thank you Herts staff for your professionalism.
Reply from Praise Penyai, Registered Manager at Herts Healthcare Ltd

Thank you for the warm and kind words. We are happy to perform our responsibilities. We take pride in our high service delivery

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from V B (Friend of Client) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding, amazing, helpful, and caring everything you need in a care agency. My friend has so much confidence and has a new lease of life. It's wonderful to see how much she has improved since leaving the hospital. Thank you all
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sara B (Client) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've had great service, help and support. My son has ADHD and suspected Autism. I wasn't sure how to cope with day to day challenges and becoming overwhelmed. I've been given the guidance, support and knowledge to help me create a calmer home environment. All support was given in a very caring, calming
and understanding nature.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Edwin N (Client) published on 19 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care I've had from July 2024 to the present time December 2024 after my prostate op and follow-up procedures has been more than excellent. Thoroughly recommend the manager and her nurse. They have never let me down once.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Herts Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Herts Healthcare Ltd is calculated as follows: ( (23 Excellents x 5) ) ÷ 23 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Herts Healthcare Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (5)

Nelson

Nelson Karowa

Job Title: Clinical Lead Joined: 2023

Nelson is a registered nurse and is passionate about mental health and psychiatry. He thrives in providing emotional support and pain management to people with different needs as they experience discomfort and unhappy days during their palliative care, end of life and other types of pain. Nelson ensures the floor staff team maintains high-quality service delivery and puts a smile on their faces through kindness and gentleness.

Praise

Praise Penyai

Job Title: Compliance Manager and Psychologist Joined: 2023

Her passion is care. Holding an MSc in Community Counselling, BSc in Psychology, and Level 7 OTHM in Health and Social Care Manager Praise drives the operations, training and business development offices.


Ensuring that the CQC standards are maintained with uttermost acceleration in quality assurance, safeguarding, mental capacity and compliance praise leaves no stone unturned when it comes to providing care for people with needs.

Varaidzo

Varaidzo Mhonda

Job Title: Team Leader - Staff Team Joined: 2024

Holds a BA Honours in Development Studies, enriching understanding of socio-economic factors influencing healthcare access delivery. Skilled in addressing healthcare disparities and considering holistic patient well-being. Passionate, hard-working, and empathetic caregiver with a strong interest in patient welfare. 3 years of hands-on experience as an accredited nursing assistant and volunteer in clinic and home care has refined skills in compassionate care, medical support and computer skills. A very good driver to support with community engagement, hospital discharge, assessments, care reviews or health appointments. Committed to continuous learning and personal growth.

Regina

Regina Adebambo

Job Title: Care and Support Worker Joined: 2024

Attained BA Degree in Special Education & English
MSc Childhood & Educational Studies


Regina has vast experience in domiciliary and supported living sectors across London, Hertfordshire and Bedfordshire. Complex care and specialises in positive behaviour assessments, care assessments and safety plans for children & young persons who have various mental health conditions. Learning disabilities and different spectrums in autism.


Regina has a passion for supporting people with special needs and enjoys her job role.

Lawrence

Lawrence Olarinde

Job Title: Care and Support Worker Joined: 2024

Lawrence is a COSHH except for having an HND Applied Chemistry. Health and Safety Specialist in the company's supported living accommodation and the care home based in our Cambridgeshire branch.


His passion goes beyond care, Lawrence also supports the residents' DLS who access the community and have the capacity to access the community. He is good with 1:1 and 2:1 support as well as complex care residents on PEG, Stoma and tracheostomy.

Frequently Asked Questions about Herts Healthcare Ltd

What Type of Services does Herts Healthcare Ltd offer?

Herts Healthcare Ltd offers Home Care.

How many Carers does Herts Healthcare Ltd employ?

Herts Healthcare Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Herts Healthcare Ltd to verify any information. View our terms and conditions. Herts Healthcare Ltd has an Enhanced Service - more info.