Hope Homecare Services Finchley

Stirling House, Breasy Place, 9 Burroughs Gardens, London NW4 4AU
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9.8 9 Reviews
  • Hope Homecare Services Finchley, London
Hope Homecare Services Finchley is dedicated to providing high-quality, personalised care to individuals in their own homes. The agency focuses on delivering compassionate, reliable, and tailored support to meet each client's unique needs.

Their experienced team conducts thorough assessments to create bespoke care plans, ensuring that every aspect of a client's health, lifestyle, and preferences are considered.

Whether it’s assisting with daily activities, offering companionship, or providing specialised care, the team prioritises dignity, independence, and well-being.

Hope Homecare Services Finchley is committed to fostering a supportive environment, empowering clients to maintain a fulfilling and comfortable life at home. With a strong emphasis on delivering compassionate and responsive care, they are a trusted choice for individuals seeking home-based support.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24 – £34
  • Weekly Live-in Care Fees: £1540 – £1820

Hope Homecare Services Ltd is committed to providing transparent and competitive rates that reflect the quality of care and comprehensive support we deliver. Our fees cover a full care package, including personalized care planning, ongoing management, and liaison with other healthcare professionals to ensure seamless and holistic care. We provide 24/7 office support, ensuring that help and guidance are always available when needed. Our services are tailored to meet individual needs, offering flexibility and peace of mind to families. Mileage charges are clearly outlined, ensuring there are no hidden costs. For further details or specific inquiries, please don’t hesitate to reach out to our friendly team.

These prices are only a guideline, please contact Hope Homecare Services Finchley to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Agnieszka Gerke (Registered Manager)

Admission Criteria

  • None

Hope Homecare Services Finchley Reviews (9)

9.8

Hope Homecare Services Finchley has a Review Score of 9.8 (9.789) out of 10, based on 9 reviews in the last 2 years.
Over all time Hope Homecare Services Finchley has 9 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hope Homecare Services Finchley
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Total of 9, showing 1-9
Review from S S (Daughter of Client) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have Hope Homecare come into my dad's twice a week for 7 hours per visit. This allows me respite, which is very helpful to myself and my dad and the carer is lovely.
Reply from Natasha Naseer, Nominated Individual at Hope Homecare Services Finchley

Thank you so much for sharing your experience. We're so pleased to hear that Hope Homecare's visits have been such a help to both you and your dad, and that the carer's support makes such a positive difference. Respite time is so important for family carers, and it's wonderful to know you've found someone you can trust and rely on.

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Review from Aly R (Daughter-in-law of Client) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hope Homecare Services Finchley have been excellent in caring for my mother in law. The team is kind, reliable, and professional. We truly appreciate their support and dedication. It made a real difference in my mother in law's quality of life.
Reply from Natasha Naseer, Nominated Individual at Hope Homecare Services Finchley

Thank you so much for your kind words. We're really glad to hear that our care made a difference. It means a lot to us and we're always here to help.

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Review from Raf R (Son of Client) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hope Homecare Services have provided excellent support for my father, particularly with medication management and pharmacy coordination. Their carers are professional, compassionate and consistently reliable. It has made a real difference knowing my father's health is in good hands. Communication has
been clear and easy, and the service has been outstanding overall. I highly recommend Hope Homecare to any family seeking high-quality home care.
Reply from Natasha Naseer, Nominated Individual at Hope Homecare Services Finchley

Thank you so much for your kind words and thoughtful feedback. We're truly grateful for the opportunity to support your father and your family. Our team takes great pride in providing compassionate and reliable care, especially in critical areas like medication management and pharmacy coordination. Knowing that our efforts have brought peace of mind and made a positive impact means the world to us. We'll be sure to pass your appreciation on to the carers involved. Thank you again for your trust and recommendation.

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Review from Wassay R (Grandson of Client) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hope Homecare has been amazing in caring for my grandfather after his stroke - The caregivers are professional, compassionate and truly dedicated. Their support has given us peace of mind, knowing he is in great hands. Highly recommend.
Reply from Natasha Naseer, Nominated Individual at Hope Homecare Services Finchley

Thank you so much for your kind words and recommendation. We're honored to have had the opportunity to care for your grandfather and are grateful that our team's compassion and professionalism have made a positive impact. Your trust means the world to us.

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Review from Deborah M (Daughter of Client) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hope Homecare has been incredible in caring for my mother. Their team is professional, compassionate, and truly attentive to her needs. The communication has been excellent, and I've seen a significant improvement in my mother's well-being since she started receiving care. I highly recommend Hope Homecare
for anyone seeking dependable, caring homecare services. Thank you!
Reply from Natasha Naseer, Nominated Individual at Hope Homecare Services Finchley

Thank you so much for your kind words and thoughtful feedback! We're truly honored to be part of your mother's care journey and are pleased to hear she's doing well. Our team is dedicated to providing compassionate, personalised support, and it means the world to know that it's making a positive difference. We'll surely pass along your appreciation to everyone involved in her care. Thank you again for your trust in Hope Homecare!

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Review from K W (Son of Client) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm really grateful for the service Hope Homecare Services provided to my mother. The team is compassionate, professional and always goes the extra mile.
HIGHLY RECOMMEND.
Reply from Natasha Naseer, Nominated Individual at Hope Homecare Services Finchley

Thank you so much for your kind words! We're truly grateful for the opportunity to care for your mother and are glad to hear our team made a positive impact.

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Review from H I (Nephew of Client) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We used Hope Homecare services for my Aunt. Staff was really trained well, very professional and treated my Aunt with kindness and respect. Thank you.
Reply from Natasha Naseer, Nominated Individual at Hope Homecare Services Finchley

Thank you so much for sharing your feedback! We're so glad to hear that your Aunt received professional and compassionate care from our team at Hope Homecare. We truly appreciate your kind words and will continue to prioritize kindness and respect in every aspect of our service. If you ever need assistance again, please don't hesitate to reach out. Thank you for trusting us with your Aunt's care!

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Review from Abbad M (Son-in-law of Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hope Homecare Services provided exceptional care for my mother-in-law during a very challenging time. While visiting us over half-term to spend time with our family, especially the kids, she unfortunately suffered a fall and fractured her spine. This left her completely bedbound until the fracture healed.
Caring for her quickly became overwhelming as both of us work full-time.


After careful consideration, we engaged Hope Homecare Services, and we couldn't have made a better choice. Their staff provided the support we desperately needed, caring for my mother-in-law with kindness, respect, and professionalism. They worked seamlessly as a team, expertly assisting with moving and handling while ensuring her safety and comfort at all times. Most importantly, they upheld her dignity throughout, which was of utmost importance to us.


We were incredibly impressed and deeply grateful. Thank you, Hope Homecare Services, for lightening our burden during such a difficult time.

Reply from Natasha Naseer, Nominated Individual at Hope Homecare Services Finchley

Thank you, for your heartfelt review. We're so glad our team could provide the care and support your mother-in-law needed during such a challenging time. Your kind words mean a lot to us!

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Review from G R (Daughter of Client) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am delighted to share my appreciation for Hope Homecare Services, who have been providing excellent care for my mother since January 2025. Their team is professional, compassionate, and truly dedicated.


The carers are always punctual and attentive, ensuring my mother's needs are met with kindness

and respect. Their personalised approach has greatly improved her well-being, and she now looks forward to their visits.


The management team has also been outstanding, maintaining clear communication and adapting their services to my mother's changing needs.


I highly recommend Hope Homecare Services to anyone looking for reliable and compassionate care. Their dedication has given our family peace of mind, knowing my mother is in safe and caring hands.

Reply from Natasha Naseer, Nominated Individual at Hope Homecare Services Finchley

Thank you so much for your kind words and heartfelt appreciation. We are truly honoured to care for your mother and delighted to hear that our team's dedication and compassion have made a positive impact on her well-being. Providing personalised and attentive care is at the heart of what we do, and your feedback motivates us to continue delivering the highest standard of service. We deeply value the trust your family has placed in us and remain committed to ensuring your mother's comfort and happiness. If there is ever anything more we can do, please don't hesitate to reach out. With gratitude, The Hope Homecare Services Team

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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Hope Homecare Services Finchley is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.889 for Hope Homecare Services Finchley is calculated as follows: ( (48 Excellents x 5) + (6 Goods x 4) ) ÷ 54 Ratings = 4.889
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Hope Homecare Services Finchley is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (4)

Agnieszka

Agnieszka Gerke

Job Title: Registerd Manager Joined: 2024

Agnieszka Gerke is the CQC-approved Registered Manager at Hope Home Care Services in Finchley, with a proven background in compassionate, client-centred care. Rising through roles from Care Worker to Registered Manager,

Ewa

Ewa Majewski

Job Title: Care Coordinator Joined: 2024

Ewa is a highly organised Care Coordinator with over 8 years' experience in the UK health and social care sector. Specialising in domiciliary care coordination, Ewa ensures seamless service delivery while maintaining the highest standards of compliance and client satisfaction.


Core Skills & Responsibilities:
- Care Package Management - Developing and monitoring tailored care plans for clients with diverse needs
- Workforce Optimisation - Efficiently scheduling care teams to ensure continuity of service
- Quality Assurance - Conducting regular audits to maintain CQC compliance standards
- Stakeholder Communication - Liaising between clients, families, care staff and healthcare professionals
- Crisis Management - Responding effectively to emergencies and last-minute changes

Beny

Beny Soliman

Job Title: Senior Care Worker Joined: 2023

Beny is a dedicated and experienced care professional with over 15 years of hands-on experience supporting elderly and vulnerable service users. Known for her patience, attention to detail, and warm demeanor, she specialises in enabling clients to live independently at home with dignity and safety.


Core Competencies:
Personal & Clinical Care: Assisting with mobility, hygiene, medication administration, and chronic condition management (e.g., dementia, Parkinson’s, stroke recovery).


Person-Centered Approach: Tailoring care plans to individual needs, preferences, and cultural backgrounds.


Household Support: Meal prep, light housekeeping, and companionship to reduce social isolation.


Safeguarding & Compliance: Adhering to CQC standards, risk assessments, and confidentiality protocols.


Communication: Liaising with families, social workers, and NHS teams to ensure cohesive care.

Priya

Priya Menon

Job Title: Care Worker Joined: 2024

Priya Menon is a dedicated care professional with over a decade of experience providing exceptional domiciliary care across London and the Southeast.
Specialisations & Skills:
- Personal Care Excellence - Assistance with bathing, dressing and mobility
- Dementia & Alzheimer's Support - Trained in positive behaviour support
- Cultural Competence - Particularly skilled with South Asian elderly clients
- Medication Management - NVQ3-qualified in safe administration
- Nutritional Support - Creates balanced meals respecting cultural/religious needs

Frequently Asked Questions about Hope Homecare Services Finchley

What Type of Services does Hope Homecare Services Finchley offer?

Hope Homecare Services Finchley offers Home Care.

How many Carers does Hope Homecare Services Finchley employ?

Hope Homecare Services Finchley employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hope Homecare Services Finchley to verify any information. View our terms and conditions. Hope Homecare Services Finchley has an Enhanced Service - more info.