Royal England Health and Social Care Corp (REHSCC)

Mr Mark Fritzgerald Muluh serves as the Registered Manager and Nominated Individual for Royal England Health and Social Care Corp (REHSCC), bringing over 10 years of professional leadership, management, and operational experience across the health and social care sector. He is responsible for providing strategic direction, regulatory oversight, governance, quality assurance, and operational leadership to ensure the organisation consistently delivers safe, effective, compassionate, and person-centred care services.

Mr Muluh holds the prestigious Level 8 Diploma in Strategic Management and Leadership, a qualification that reflects advanced executive-level competence in organisational leadership, strategic planning, corporate governance, business transformation, risk management, and performance management. This qualification equips him with the knowledge and expertise required to lead complex organisations, develop sustainable growth strategies, and maintain the highest standards of service delivery and regulatory compliance.

As the Registered Manager, Mr Muluh is committed to ensuring that REHSCC operates in full compliance with the standards and regulations established by the Care Quality Commission (CQC), while promoting a culture of continuous improvement, accountability, transparency, and excellence. His leadership philosophy is founded upon integrity, professionalism, innovation, and a genuine commitment to improving the lives and well-being of those who rely on care services.

Throughout his career, he has demonstrated exceptional abilities in workforce development, safeguarding, quality improvement, stakeholder engagement, service mobilisation, and organisational governance. He possesses extensive experience in managing multidisciplinary teams, implementing robust quality assurance systems, and fostering positive relationships with service users, families, healthcare professionals, local authorities, and regulatory bodies.

Mr Muluh exemplifies the key qualities expected of a high-performing corporate leader and care manager, including:

Resilience, accountability, and integrity in all aspects of service delivery.

Under Mr Muluh's leadership, Royal England Health and Social Care Corp (REHSCC) is committed to delivering outstanding domiciliary care services that promote independence, dignity, choice, safety, and wellbeing for every individual supported by the organisation. His combination of strategic leadership expertise, extensive practical experience, and unwavering commitment to quality care positions REHSCC as a trusted and professional provider within the health and social care sector.

Mrs Sandra Bernhills serves as the Deputy Manager of Royal England Health and Social Care Corp (REHSCC), where she plays a pivotal role in supporting the Registered Manager in the day-to-day leadership, operational management, and continuous development of the organisation's care services. With a strong commitment to excellence, compassion, and professional integrity, she is dedicated to ensuring that every service user receives safe, effective, responsive, and person-centred care of the highest standard.

As Deputy Manager, Mrs Bernhills is responsible for assisting in the oversight of service delivery, staff supervision, quality assurance, safeguarding compliance, care planning, risk management, and workforce development. She works closely with care staff, service users, families, healthcare professionals, and external stakeholders to ensure that REHSCC consistently meets and exceeds regulatory requirements and industry best practices.

Mrs Bernhills is recognised for her exceptional organisational abilities, attention to detail, and strong leadership skills. She is passionate about creating a positive, supportive, and empowering environment where both service users and staff can thrive. Her approachable nature, combined with her ability to lead by example, enables her to build strong relationships and foster a culture of teamwork, accountability, and continuous improvement.

Her key responsibilities include:

Acting as the lead manager in the absence of the Registered Manager.

Mrs Bernhills embodies the qualities of an outstanding deputy leader, including:

Dedication to promoting dignity, independence, equality, and respect.

Through her dedication, professionalism, and unwavering commitment to high-quality care, Mrs Sandra Bernhills makes a significant contribution to the success and reputation of Royal England Health and Social Care Corp (REHSCC), helping to ensure that the organisation delivers exceptional care and support that positively impacts the lives of those it serves.

Mrs Barbara Jenkinson serves as the Human Resources Officer for Royal England Health and Social Care Corp (REHSCC) and is responsible for leading the organisation's people management, workforce development, recruitment, and employee engagement functions. She plays a critical role in ensuring that REHSCC attracts, develops, and retains a highly skilled, motivated, and compassionate workforce capable of delivering exceptional care services.

With a strong commitment to professionalism, fairness, and organisational excellence, Mrs Jenkinson oversees all aspects of the employee lifecycle, from recruitment and onboarding through to training, performance management, staff well-being, and professional development. Her expertise helps ensure that REHSCC maintains a competent, diverse, and values-driven workforce that consistently upholds the highest standards of care and regulatory compliance.

Mrs Jenkinson works closely with senior management to implement strategic workforce planning initiatives, foster a positive workplace culture, and ensure that employment practices align with current legislation, industry standards, and organisational objectives. She is passionate about creating an environment where employees feel valued, respected, supported, and empowered to reach their full potential.

As Human Resources Officer, her responsibilities include:

-Contributing to the development of a positive, high-performance organisational culture.

Mrs Jenkinson demonstrates the key qualities of an exceptional Human Resources professional, including:

-Ability to build productive relationships across all levels of the organisation.

Mrs Jenkinson's dedication to nurturing talent, supporting employee wellbeing, and maintaining high professional standards contributes significantly to the success of Royal England Health and Social Care Corp (REHSCC). Through her leadership and expertise, she helps ensure that the organisation remains an employer of choice, capable of delivering outstanding care through an empowered and highly skilled workforce.

Mr John Murray serves as the Quality Control Officer for Royal England Health and Social Care Corp (REHSCC) and is responsible for overseeing the organisation's quality assurance, compliance monitoring, service improvement, and performance management functions. He plays a vital role in ensuring that all services are delivered in accordance with regulatory requirements, organisational policies, industry best practices, and the highest standards of care excellence.

With a meticulous approach to governance and continuous improvement, Mr Murray is committed to maintaining a culture of quality, accountability, and professional excellence throughout the organisation. His work focuses on monitoring service performance, identifying areas for improvement, implementing corrective actions, and ensuring that service users consistently receive safe, effective, responsive, and person-centred care.

As Quality Control Officer, Mr Murray works closely with senior management, care staff, service users, families, and external stakeholders to ensure that quality standards are embedded into every aspect of service delivery. He is instrumental in supporting the organisation's commitment to achieving outstanding outcomes while maintaining full compliance with Care Quality Commission (CQC) regulations and other relevant legislative frameworks.

His key responsibilities include:

Assisting with preparation for inspections, audits, and regulatory reviews.

Mr Murray demonstrates the qualities of an exceptional quality assurance professional, including:

Dedication to maintaining the highest standards of care and service delivery.

Through his expertise, diligence, and commitment to excellence, Mr John Murray plays a crucial role in safeguarding quality standards across Royal England Health and Social Care Corp (REHSCC). His work ensures that the organisation remains focused on delivering safe, compassionate, high-quality care while continually striving for improvement and excellence in all areas of operation.

Mrs Siobhan Mortimer serves as the Team Leader at Royal England Health and Social Care Corp (REHSCC), where she plays a key leadership role in supporting the management team and ensuring the delivery of high-quality, person-centred care services. Through her dedication, professionalism, and commitment to excellence, she helps maintain the highest standards of care while promoting a positive and supportive environment for both service users and staff.

As Team Leader, Mrs Mortimer provides day-to-day supervision, guidance, and support to care staff, ensuring that services are delivered safely, effectively, and in accordance with organisational policies, regulatory requirements, and best practice standards. She acts as an important link between frontline care teams and senior management, helping to ensure clear communication, operational efficiency, and continuity of care.

Mrs Mortimer is recognised for her strong leadership abilities, compassionate approach, and commitment to staff development. She leads by example, inspiring colleagues to uphold the values of dignity, respect, independence, equality, and person-centred care. Her ability to motivate and support teams enables her to foster a culture of accountability, teamwork, and continuous improvement throughout the organisation.

Her key responsibilities include:

Acting as a senior point of contact for staff, service users, and families when required.

Mrs Mortimer demonstrates the qualities of an outstanding Team Leader, including:

Dedication to promoting dignity, respect, independence, and well-being.

Through her leadership, dedication, and unwavering commitment to quality care, Mrs Siobhan Mortimer makes a significant contribution to the success of Royal England Health and Social Care Corp (REHSCC). Her professionalism, expertise, and passion for supporting both service users and staff help ensure that the organisation consistently delivers safe, compassionate, and outstanding care services.

Mrs Taylor Ashton serves as a Senior Carer at Royal England Health and Social Care Corp (REHSCC) and is a highly valued member of the care team, dedicated to delivering exceptional, person-centred care that promotes dignity, independence, well-being, and quality of life. With extensive experience in frontline care delivery, she plays a vital role in supporting service users, mentoring care staff, and ensuring that the highest standards of care are consistently maintained across the organisation.

As a Senior Carer, Mrs Ashton combines compassion with professionalism, providing practical leadership and guidance to care teams while ensuring that care services are delivered safely, effectively, and in accordance with individual care plans, organisational policies, and regulatory requirements. Her commitment to excellence helps foster a culture of respect, empathy, accountability, and continuous improvement throughout the service.

Mrs Ashton is recognised for her strong work ethic, exceptional interpersonal skills, and ability to build trusting relationships with service users, families, healthcare professionals, and colleagues. She is passionate about ensuring that every individual receives personalised support that respects their choices, preferences, cultural values, and personal aspirations.

Her key responsibilities include:

Reporting incidents, concerns, and service improvements to management.

Mrs Ashton demonstrates the qualities of an outstanding Senior Carer, including:

Dedication to continuous professional development and service excellence.

Through her professionalism, leadership, and unwavering dedication to delivering outstanding care, Mrs Taylor Ashton makes a significant contribution to the success of Royal England Health and Social Care Corp (REHSCC). Her commitment to excellence ensures that service users receive compassionate, safe, and high-quality support that enables them to live as independently and comfortably as possible while maintaining their dignity and well-being.