Churchfields Home Care Ltd

Very happy with the care I receive, very friendly and professional.

I live alone. My mobility is bad I need 2 carers each visit. I have 4 calls a day, one Saturday morning. I had a medical episode and was unresponsive when carers came at 7am. I stopped breathing, an ambulance was called, the carers carried out CPR until paramedics arrived. I was unaware of all this until I woke up in the ambulance. I was in hospital for 17 days with a UTI & chest infection & if it wasn't for the quick actions of the 2 fantastic carers I wouldn't be writing this review. I am thankful every day.

I've been with Churchfields for just coming up 3 years. I've never had any worries a fantastic company.

Car support for mum has been a life line and helps us a family to know that she has her needs met. She is not always accepting of help and this trait has been challenging for the carers, but at all times they have been courteous and respectful. Ensuring she has a meal every day remains our main concern.

My care with Churchfields has been excellent. The only down side is, you are never told what times your care will be. I'm not saying you need to know who's coming but to know what times your care will be, I can't use computers very well, would make it perfect.

It gives me peace of mind to know that the main rooms have been cleaned once a week, leaving me to potter around as and when I can, and a nice 5 min chat with the lovely ladies.

I am very pleased with the care I receive from all the Churchfields staff. The carers help me after I shower by drying legs and feet, as I sometimes have sores or blisters on my legs and always ask if I have any pain before they put on the prescribed cream. I have my breakfast made for me & either cereal or toast and a cup of tea. They also make my wife a cup of tea which she looks forward to. We have a chat and a laugh. It's nice to have people coming to our home who are so friendly and caring. We both look forward to them coming and we think of them as friends.

I've been with Churchfields for nearly 11 years. The staff are well-trained, friendly and it's good getting the staff you get on with and getting them nearly every day. This makes such a difference to my well-being. I look forward to the continuation of my preferred rotas - which are working out really well - for 2026.

The staff are all helpful and caring. They help with regarding, washing clothes and ironing. They also prepare lunch. I wouldn't be without them.

Very satisfied. Staff always helpful & friendly. Management always very happy to be flexible to make sure Mum is ready in good time for medical appointments. She likes the caers and they take good care of her.

The carers are compassionate, professional and always go the extra mile to ensure comfort and safety for mum. Communication with the team is seamless and their reliability gives us peace of mind. Thank you.

The carer team are generally very good and seem to like my mother.

All carers are very kind and some go the 'extra mile' for example putting my pyjamas on the radiator to warm before I wear them.

Very happy with service. I like when they talk to you while they are working and doing things for you.

I have been cared for by Churchfields for several months, the care is fantastic - the carers always do so much for me. The carers will sit and chat with me. They will make me a cup of tea before they leave. My food is always lovely Churchfields provide a fantastic service.

Churchfields have been caring for my mum for the last 8 months. I have no complaints. They have been wonderful with my mum and supportive when I have had any worries. I would recommend them to anyone looking for support for their family.

They have an app which you can download onto your phone so you know exactly who is coming when they arrive and when they leave, this has certainly helped me over the past year knowing when a carer has been due or has already visited. They have been great for us and I would certainly recommend them if you are looking for a care provider.

Dementia is a challenging illness to deal with, but Mum is treated with kindness, compassion and dignity and I am extremely grateful to everyone at Churchfields Homecare for their help. It's fair to say they've always got a listening ear for me when I need it as well, which is hugely appreciated.

I have found that each carer I have is helpful and efficient. Each carer is a le to wash me and wash my hair. They also vacuum downstairs. They also wash my legs and feet and cream my feet and legs as I have lymphodema. I hope that during this epidemic of norovirus, each carer will wear a mask to avoid spreading this disease to the elderly.

Most of the carers were kind and generous with their time and chatted with Mum which meant a lot to her. She referred to the carers affectionately as “her girls”. The app that allows reports on visits and any potential issues was excellent. Communication from management was very good. Any concerns were immediately passed to us. Cleaning service was disappointing.