Home Care Providers Owned by 1st Homecare Group

I am delighted that I have 1st Homecare to assist me when required I could not have more caring and helpful carers to come in. I would not hesitate to recommend the Company to anyone looking for care. I love having Amitha in because like all the others she is so very caring and nothing is too much trouble. I cannot say much more as everyone that I contact in the Company, being carers or office staff , are equally kind and helpful, friendly too

The replacement carers who have come when Amitha has been on leave were all pleasant and efficient.

"1st Homecare - 1st Class Care"

I became a client of 1st Homecare in July 2026 after I was discharged from hospotal and my 28 day care had expired. Every week I have a carer to help me to shower who is always extremely efficient, friendly ad supportive. I feel confident when she is with me. Once a fortnight I have a home help come in to our ground floor flat to do light household duties. She is always happy, chatty and efficient in all the tasks I ask her to do within the 2 hours. Very efficient company and happy to stay with them as long as necessary.

Lovely team, not only have they helped our dad with his day to day care, they have been a friendly face since we lost our mum earlier this year.

I broke my leg and needed assistance with showering until I regained full use of the affected leg and was able to look after myself. From my first meeting at my home to discuss my needs, I felt confident that I had chosen the right company. I was not quite sure when I needed the service to start. I was told that it could be started at fairly short notice which was absolutely true. The care service started with only three day's notice which was great. I was mainly looked after by two carers, both of whom were excellent, extremely punctual and efficient. 1st Homecare contacted me to gather feedback during the period I was receiving care, to make sure that any issues could be addressed (I didn't have any issues). The invoices were clear and it was very easy to pay by bank transfer. I would definitely recommend 1st Homecare in Leighton Buzzard and if I ever need assistance in the future, I will be turning to 1st Homecare.

I recently made the very difficult decision to change care providers for my mum due to her previous (also wonderful!) care agency not having the capacity to meet her increasing care needs following her discharge from a lengthy hospitalisation. Due to delays by the LA in getting her care out back to brokerage, 1st homecare were asked to start at very short notice, but they were very responsive and were able to quickly schedule the assessment and get her care plan done and in place. Office staff have been continuously responsive to new information provided and to requested changes to her care plan and scheduling over the last few months (and it's worth noting there have been many due to her complex needs and regular hospital appointments), and care staff have been consistently professional, caring and detail orientated in their work and demonstrate a high level of training and personalised care. They're definitely deserving of the "outstanding" CQC rating and I would highly recommend.

I am the son of a client of 1st Homecare. We made the decision to engage 1st Homecare to help mum stay in her home when her cares need became too much for us to cope with. 1st Homecare provided at home 1:1 support for my mother for over three years. Throughout this time the care they provided was excellent. I was also confident that my mother was being properly cared for. The support we received from 1st Homecare was outstanding.

I have been receiving care from 1st Homecare for my husband for almost a year. All the carers are always friendly, kind & courteous to both my husband and to me. The carer arrives on time & carries out their work professionally. The agency is always available to answer any questions that I may have.

They usually ask mum want she wants to eat at breakfast and lunchtime calls

Very supportive and communictatve staff. Serve my mothers needs perfectly. Reassuring from my point of view for here to have alternative contact on a weekly basis and to be available for short trips out when I/we cannot fit it in.

1st Homecare provide daily care for my mother-in law, I couldn't ask for a friendly more caring team to do this. The level of service is outstanding & each carer always goes above & beyond their official duties. That cheerful smile & caring nature means a lot to someone who lives on their own. Thank you x

I cannot recommend 1st Homecare highly enough. The team are so caring, considerate, patient, and friendly, and they always put Mum first. It is clear they genuinely care about her wellbeing and happiness.

Mum especially loves seeing Lucy, who always makes her laugh and feels more like a friend than a carer. That connection means so much to us.

Recently, Mum had a fall and was admitted to hospital, so I had to cancel her carers at very short notice. Vicky, Ann-Marie, and Lisa were incredibly understanding throughout Mum's stay. They placed her package on hold without any fees and showed genuine concern for her recovery and wellbeing.

They are not just carers, they are outstanding people who make a real difference every day in both Mum's life and mine. The support and care they provide are truly exceptional.

The carers are good. They usually arrive near the scheduled time. (Usually +/- 15 minutes). However the scheduled time varies dramatically. Last night it was 8pm and the morning was 9:10. A total of 13 hours in bed. Tonight it is 10.05pm and tomorrow morning it is 7:10. A total of 9 hours in bed a difference of 4 hours. I prefer about 11 hours in bed +/- 30 minutes.

They are good at looking after me and feeding me.

She has a great deal of common sense and good communication skills. We have 100% confidence in her. She is outstanding.

You will see below that we have given you 5 stars for everything apart from value for money where we gave you a 4 We believe double time rate on Bank Holidays is excessive. We feel it should be time and a half

We have been delighted and thankful for the care we receive for my father by 1st Homecare via Abby. She is highly professional and extremely caring and patient. She knows my dad extremely well and respects his wishes whilst at the same time achieving the end goal. She has loads of common sense and can be relied upon to manage the day to day tasks within the house. Abby is always upbeat and positive and has a great sense of humour. We are very grateful she has been a constant presence for over 2 years.

We feel very well supported by 1st Homecare and thank the for all they do.

1st Homecare attended my mother at home and without exception were both compassionate and extremely helpful, and never missed a visit. We only stopped using them as my mother was admitted to hospital and then to a nursing home. The carer reports on the website were also extremely detailed and helpful. Many thanks.

Both my parents need some care. My mother has Parkinson's and has mobility issues. My father has onset dementia. Our current carer Bella is a breath of fresh air. She is efficient without being intrusive. She has running themes going on between herself and my father and there is laughter.

We have been using 1st Homecare and have found their service to be first class. The carers provide not only excellent technical care but also pleasant social support for my wife. The administrative arrangements are also very good with quick and helpful responses to queries. We will have no hesitation in continuing to make use of 1st Homecare's services.