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Home Care Provider Owned by Firstpoint Homecare Ltd in Essex

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9.2 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Firstpoint Homecare Ltd in Essex

Only the locations & reviews in Essex for Firstpoint Homecare Ltd are showing below.

View the details of all 4 locations (with 25 reviews) owned by Firstpoint Homecare Ltd

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Firstpoint Homecare Ltd Locations in Essex (1)

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1 Home Care Provider owned by Firstpoint Homecare Ltd in Essex
Servoca Complex Care - Chelmsford

Unit 4b, The Aquarium, 101 Lower Anchor Street, Chelmsford CM2 0AU 

9.6 6 reviews
"I am receiving Michelin star service. Getting home from Suham has been brilliant, really amazing. Everyone has pulled together and got me…"   Read all 6 reviews

Servoca Complex Care prides themselves on delivering the highest standard of complex healthcare within the community to assist their clients to remain in their own homes. They have been operating for 3 years as Servoca Complex Care, but are led by a… Read more about Servoca Complex Care - Chelmsford

  • Care Provided
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £25 / hour
  • Live-in Care from £2,000 / week
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Firstpoint Homecare Ltd Reviews in Essex (6)

9.2

Firstpoint Homecare Ltd has a Group Review Score of 9.2 (9.212) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Firstpoint Homecare Ltd must have a Review Score.

Overall Experience
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Date Published
  • 6
  • 1
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Reviewer Connection to Firstpoint Homecare Ltd
  • 2
  • 1
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  • 1
Review of

Servoca Complex Care - Chelmsford

from D F (Client) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am receiving Michelin star service.
Getting home from Suham has been brilliant, really amazing. Everyone has pulled together and got me settled, so thank you Michelle.
Reply from James Baker, Operations Manager at Servoca Complex Care - ChelmsfordThank you so much for taking the time to share your lovely feedback! We will ensure this is shared with the entire team, they will be really pleased!
  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Servoca Complex Care - Chelmsford

from S P (Friend of Client) published on 12 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The live in carer is brilliant, she is so kind and caring, always remains calm and helps client to be their self. We are really happy with the service we receive from Servoca and would definitely recommend them!!
Reply from Rheanne Pittaway, Marketing Manager at Servoca Complex Care - ChelmsfordThank you so much for your kind review. We're thrilled to hear that you're happy with the care you're receiving. Wishing you all the best! Warm regards, Servoca Complex Care.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Servoca Complex Care - Chelmsford

from M M (Wife of Client) published on 2 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just like to say the carers that come here are brilliant. Couldn't wish for any better.
Reply from Michelle Wellspring, Registered Manager at Servoca Complex Care - ChelmsfordThank you for your feedback! It is a pleasure to be able to provide care for your family!
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Servoca Complex Care - Chelmsford

from C S (Sister-in-law of Client) published on 1 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is good that the client's care is consistent with people who know him. He is happy and thriving well.
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  • Treated with Dignity
  • Value for Money
Review of

Servoca Complex Care - Chelmsford

from Michelle T (Client) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with the help I get. I'm able to get out more and have company of understanding people. I have nothing but good things to say about my carers, they are awesome.
Reply from Michelle Wellspring, Registered Manager at Servoca Complex Care - ChelmsfordThank you, Michelle, it's a pleasure! Our care team thoroughly enjoy supporting you!
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Servoca Complex Care - Chelmsford

from Chris S (Husband of Client) published on 23 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have two excellent live in carers who do 2 weeks on and 2 weeks off to look after my wife who suffered a stroke and is in a wheelchair. They stay with her while I am at work or out of home and do her meals, drinks, keep her company, give her medication and accompany us on days out which is good company
for both of us. Carers take her to the toilet at home or help me when out, and help with housework. The carers have massively improved my wife's quality of life and allowed me to get on with my own life and cope with looking after her. Management have also been really helpful with any problems or queries I might have.
Reply from Michelle Wellspring, Registered Manager at Servoca Complex Care - ChelmsfordThank you for your review, it is our pleasure to be able to take care of your wife.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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