Home Care Providers Owned by Radis Community Care in Staffordshire

to any of my family and friends and I am really pleased with their service.

so reminding them helps on occasion.
Definitely recommend this company to anyone.

wonderful support throughout the 5 years. Thank you all with all our hearts from all the family.

could contact the client to inform them. On the whole I do get a call even if there is someone off but there have been times I have had a call to say there literally isn't anyone which is a big inconvenience for me and not fair on my friend to have to come and sort me out.

are very good and look after me the best they can, I appreciate everything they do for me.
I am writing this review to show my appreciation to all of them.

at all times were kind, attentive, friendly, professional and brilliant at the job we couldn't do.
They provided personal support and great meals, helped with housework and were an essential help to me too, otherwise it would not have been possible to keep Mum and Dad at home for so long.
I would not hesitate for a second in recommending using Radis for any family in need of care at home.
Five stars for care and attention and value for money.

personable, trustworthy, kind and competent - and with whom she formed a strong personal bond. The Radis supervisor sorted everything out and took all the stress and worry out of finding carers and then relief carers to fill in during holidays. I don't know how I would have managed without them and I am extremely grateful to the whole team. Thank you.

another to cover their mistakes. Wouldn't recommend it if you want good care. Won't come early for a medical appointment so have to cancel appointments.

preferences, needs and how they could best support him. They understood both his health and personal needs, including that he was grieving for my mum. The carer that came was kind, skilled and experienced, while also respecting Dad's need for privacy, respect and desire for independence as much as possible. While I was away Dad's health unfortunately declined, but his carer supported his needs, ensuring communication with me, his doctor and the hospital, keeping me updated as much as possible. I cannot express how grateful both my dad and I were for this support. I would recommend Radis Live In Carers, for both long-term support or for that much-needed respite - the difference it made was immeasurable.

and performance was carefully managed through regular liaison with us to ensure he was settling in well. I have every confidence in the organisation. My husband has quite complex needed requiring feeding and meds through his RIG five times a day, support with his home ventilation equipment, mobility, dressing and personal care.
On a personal level, the live-in carer was a good fit for my husband and I and we now consider him part of our family. He was thoughtful, diligent, friendly and kind and it was a pleasure having him living in our home.

their care.

were not capable and could not be described as carers. Following complaints, Radis acted very quickly to remove the unsuitable carers.
When it works, it works very well - when it doesn’t, it’s a real safeguarding issue.
As a relative, you have to watch what is happening until you are confident of the care being provided and raise any concerns immediately; the Radis care manager was excellent in addressing and resolving issues when they happened.
The rest of the review is regarding the last carer we had, who was excellent.

care and support they need. Thanks to her my parents are still happily together and in their own home.

the live-in carer all the time. If we didn't have the live-in carer as her carer my friend would not be in her home today. As her friend, I would like to thank the live-in carer and Radis very much.