Home Care Providers Owned by Westcountry Home Care Ltd in Cornwall

Don't get me wrong there have been hiccups especially at the start of care which is only to be expected as my parents adapted to the carers and the carers got to know my mum n dad but now it's the highlight of their day to see the familiar faces.

I find all the carers extremely careing and friendly whilst remaining professional and polite. They always greet us in a friendly way and talk to John with encouragement. Overtime we gave built up a lovely relationship with the most regular carers and feel like they have become part of our extended family. Patience, Tinashe, Elvinah, Uswah, Sharleen, to name a few. Sorry for missing everyone else out but you are all appreciated and valued. Thank you xx

We have been very pleased with the live-in care provided for my 96-year-old father. Everyone we have dealt with has been kind, professional, reliable and genuinely concerned for his wellbeing. The carers have treated him with patience, dignity and respect, while also providing the practical help and companionship he needs each day. Communication with the agency has been excellent, and any questions or concerns have been handled promptly and helpfully. Knowing that my father is safe, comfortable and well supported has given us enormous peace of mind. I would happily recommend this agency to anyone seeking dependable, compassionate live-in care.

The carers are always friendly, kind and professional. They treat Mum like an intelligent human being (which she is)

This organisation failed to provide adequate cooking provision as promised., failed to support thieir carers with necessary skills, and like a previous comment kept sending males when asked not to. We would not and cannot recommend them.

Our daughter has a severe learning disability and autism and requires care 24/7. Her care has to be with just the right people. We have only been with Alexandra's community care a few months, but they have been excellent, and so reliable. They are also very easy to contact.

Thank you all so much for stepping up each time we needed extra input from 3 x day care to, over night care then 24 hour and now live in care. Muzi and Shelly the 2 live in carers my mother has had have been really lovely and resourceful, using their inititiative to resolve issues that have cropped up, and they have liaised with us at every step along the way. It has greatly relieved a lot of the stress and worry we've had had about my mother and we have peace of mind that she is being well looked after and is much safer. Thank you again

I would like to say. What a great company Alexandra care are, and your Carers are wonderful, I couldn't ask for better care., so pleased I have them,, they all give high standard care with a friendly smile and leave things as they fine them. The timing is good, as never have to wait long., thank you so much.

The management is also vey accommodating and always helpful when called upon.

Always really help and very supportive. Easy to contact and they stay In touch with me constantly. They are all very professional. All the staff are super friendly and really look after mum. I find that the carers are easy to talk through ideas with and are always very chatty with mum.

I do appreciate the staff all the time

Fantastic understanding staff. Very professional and empathetic. Tailors a service to the clients needs. Helps family members and takes the pressure off. Love the app which gives me updates.

Excellent care company who all really went above and beyond at a time when our family was in need. The carers are friendly, helpful and amazing at the service they provide to the clients. I Would recommend Alexandra's care company in a heart beat! Thank you so much for all you do to support your clients!

I have had excellent care from all carers who have visited to complete my care. They always introduce themselves and attend to my every need. I would recommend these carers to anyone who requires a package of care.

I'm visiting my elderly relative for a couple of days and have met some of the staff. We have been using the services for 6 weeks now. The staff are lovely and kind. They are meeting resistance in these early days, though but keep smiling and do everything they can. We are satisfied overall with the service and communications received.

Friendly, kind carers. Efficient service. Lifesavers!

Very happy, the care is very good. They chat and make everyone comfortable. Thanks.

We hasten to suggest that you keep all your records on us on file, as we are unable to see into the future, it could be that we may once again require your valuable skills. Thank you all once again . We wish you all success for the future.

An emergency situated my needing immediate care for my disabled husband. This company responded with twice daily care immediately. Everyone who came was punctual and extremely competent. I can highly recommend this company and will definitely use them again if necessary.

Alexandra's have looked after my brother for approximately a year. The carers have all been professional, kind, caring and cheerful, it is good to hear my brother laughing with them. They treat him with dignity. The office staff have been very helpful and well organised, nothing is too much trouble. I am very satisfied with Alexandra's care and feel my brother is in safe hands.