Home Care Provider Owned by Bridgewater Home Care in West Midlands

9.8 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Bridgewater Home Care in West Midlands

Only the locations & reviews in West Midlands for Bridgewater Home Care are showing below.

View the details of all 7 locations (with 144 reviews) owned by Bridgewater Home Care

Bridgewater Home Care Locations in West Midlands (1)

 

1 Home Care Provider owned by Bridgewater Home Care in West Midlands

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Bridgewater Home Care (Sandwell)

202 Castlemill, Burnt Tree, Tipton DY4 7UF 

9.5 5 reviews
"We were in desperate need of some help for my Aunt. One of the managing directors and care manager were helpful right from my first…"   Read all 5 reviews

Bridgewater Home Care (Sandwell) in Tipton, provides home care services to people requiring care and support in their own home. Home care services include personal care such as assistance getting out of bed, showering or going to the toilet, to 24… Read more about Bridgewater Home Care (Sandwell)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

Bridgewater Home Care Reviews in West Midlands (5)

9.8
Bridgewater Home Care has a Group Review Score of 9.8 (9.750) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bridgewater Home Care must have a Review Score.

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Review of

Bridgewater Home Care (Sandwell)

from Sharon B (Niece of Client) published on 15 July 2025
Overall Experience  Overall Experience 5.0 out of 5

We were in desperate need of some help for my Aunt.
One of the managing directors and care manager were helpful right from my first call.
The care was arranged quickly and the care specialists are all wonderful.
Having on line access to the care plan is superb, enabling the family to see full updates
on her care.
The care manager, keeps us updated with any issues and always replies to any queries quickly. If she says she will call you back, she always does.
So glad we found this company for my Aunt and I would not hesitate to recommend them to anyone.

Reply from Chris Taylor, Director at Bridgewater Home Care (Sandwell)

Thank you for your positive feedback, we really appreciate it. Achieving the best possible outcome for each individual client and their family is the most important thing to us. We will pass on your kind words to the team.We are happy that your aunt is improving daily and that you have trusted us to be involved in hers and your support. Always remember you are not alone and we are here to support you 24 hrs a day, a responsibility we take very seriously. Every client is treated like they are the only client we have and nothing is more important than their best interest.Bridgewater Home Care SANDWELL Family, 01384 590 020 (YOU ARE NOT ALONE)

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Review of

Bridgewater Home Care (Sandwell)

from Matt M (Son of Client) published on 15 May 2025
Overall Experience  Overall Experience 5.0 out of 5

The director, the care manager and the team are incredible at a time in our lives when we really need them. Looking after mum - they took everything we couldn't do as a family, and give her the best and happiest days possible. Nothing is too difficult for them and we couldn't feel more comfortable with
them looking after her. Mum wasn't sure at first, but soon changed her opinion after meeting the carers - it's given us so much more confidence knowing mum's well looked after

Reply from Sally Kelly, Brand Compliance Manager at Bridgewater Home Care (Sandwell)

Thank you so much for your kind words and for taking the time to share your experience. It truly means a lot to our whole team to know that weve been able to support your mum and your family during such an important time.We understand how difficult it can be to trust others with the care of a loved one, and were honoured that you chose us. Our director, care manager, and every member of our team are dedicated to providing compassionate, person-centred care-so its wonderful to hear that your mum has felt comfortable and happy with us.Building trust and forming genuine connections with the people we care for is at the heart of what we do. Were delighted that your mums confidence in us has grown, and were always here to ensure her days are as joyful and fulfilling as possible.Thank you again for your trust and support. If theres ever anything more we can do, please dont hesitate to let us know.

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Review of

Bridgewater Home Care (Sandwell)

from Sarah D (Daughter of Client) published on 6 May 2025
Overall Experience  Overall Experience 5.0 out of 5

Bridgewater go above and beyond in their care. My parents have received amazing treatment and the family are kept informed at every stage. There are daily reports on how every interaction went which you can access at any time. Staff at every level are polite, friendly and caring not only to their clients
but to all the family. Any concerns or issues are reported to the family immediately so action can be taken. I can't recommend them highly enough.

Reply from Chris Taylor, Director at Bridgewater Home Care (Sandwell)

Thank you for your kind words, I will pass them on to our amazing Care Specialists. Our Family, do everything possible to achieve the best outcome for each of our clients.Bridgewater Home CareSANDWELL Family, support Veterans along with people living with Dementia, to live independently in their own home and community for as long as they wish. We help from diagnosis through to the end, navigating the pathway together, to achieve the best outcome YOU.We employ from the Forces community and we use 'The DAD Standard ' to deliver unrivalled VALUE, the highest STANDARDS and unmatched QUALITY, forcing everyone around us to raise their game and improve Social Care in our community.We See YOU, you're NOT a PACKAGE, you become part of our extended family. Thank you for your glowing recommendation and endorsing that we do what we say we're going to and more.

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Review of

Bridgewater Home Care (Sandwell)

from Rachel S (Daughter of Client) published on 26 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Chris and Kane are an amazing team. They are kind, caring and will go out of their way to support my dad who has vascular dementia. They provide him with meals, medication and companionship on a daily basis. They take him shopping, to the pub, coffee shop, bowling, swimming and have built an amazing
relationship with him. They have taken the stress out of caring for a vulnerable parent, through their generosity of time and spirit. I fully recommend this company to anyone who is trying to navigate the care system in Sandwell because they are shining beacons in what can be a very dark journey.

Reply from Chris Taylor, Director at Bridgewater Home Care (Sandwell)

Thank you for trusting us to support you and your father, it's a responsibility that we don't take lightly. Bridgewater Home Care Sandwell Family.

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Review of

Bridgewater Home Care (Sandwell)

from M V (Daughter of Client) published on 9 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I appreciate the support given to my mom and myself as my own health declined emergency support was given when requested
The carer is warm and friendly and supports her where required she gets on with Mom and Mom feels comfortable around her. The quality of support is very important and not rushing
to get to the next visit.
Thank you to the Bridgwater team.

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Awards / Recognitions (16)

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