ND Care & Support Ltd has a Group Review Score of 9.1 (9.074) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to ND Care & Support Ltd must have a Review Score.
ND Care and Support Caerphilly have been amazing while caring for my grandad. The team is kind, professional, and always goes above and beyond. We're very grateful and would highly recommend them to everyone
ND Care and Support Caerphilly have been amazing while caring for my grandad. The team is kind, professional, and always goes above and beyond. We're very grateful and would highly recommend them to everyone
Thank you for your kind feedback about ND Care and Support. Were pleased to have been able to support your grandad and truly appreciate your recommendation.
All the carers are absolutely amazing, They show care and compassion to my father in law who has dementia. Thank you .
All the carers are absolutely amazing, They show care and compassion to my father in law who has dementia. Thank you .
I have had the care services of New Directions Care and Support for my wife. The carers are excellent at their post. My wife, values the care provided by all the carers who come to our home. The standard of care is magnificent and is deeply appreciated. All the carers who come to our home are so...
I have had the care services of New Directions Care and Support for my wife. The carers are excellent at their post. My wife, values the care provided by all the carers who come to our home. The standard of care is magnificent and is deeply appreciated. All the carers who come to our home are so very proficient and warm with the service they provided. We could not cope adequately without them. Each carer exudes professionalism but at the same time warm which means a lot to my wife and I.
Thank you so much for your kind and thoughtful words. We are truly honored to be entrusted with the care of your wife, and it means a great deal to know that our team has made such a positive impact on your lives. Your appreciation will be shared with the entire team-they will be touched to know their efforts are valued so deeply.
The care provided is to a really ought standard. My nan enjoys seeing the care staff and has built up trust and confidence in them. If there is ever an issue it has been resolved quickly and I feel part of the care ND provide.
The care provided is to a really ought standard. My nan enjoys seeing the care staff and has built up trust and confidence in them. If there is ever an issue it has been resolved quickly and I feel part of the care ND provide.
Wouldn’t use anyone else.
Wouldn’t use anyone else.
As a friend of somebody who has been under this company’s care, I cannot be more grateful for the quality of care I have witnessed from these carers. It has been an immense struggle watching somebody so dear to my heart deteriorate over the recent months; however, knowing that they are under the...
As a friend of somebody who has been under this company’s care, I cannot be more grateful for the quality of care I have witnessed from these carers. It has been an immense struggle watching somebody so dear to my heart deteriorate over the recent months; however, knowing that they are under the care of such a passionate and thoughtful team allows for peace of mind. I am grateful for the way this team has ensured my friend has the best possible quality of life in her darkest moments, I could not sing their praises enough.
Good service, staff are friendly and on time one member of staff uses his phone a lot. It would be much better service when staff are trained in blended diet for my son because at the moment I have to come back to feed him.
Good service, staff are friendly and on time one member of staff uses his phone a lot. It would be much better service when staff are trained in blended diet for my son because at the moment I have to come back to feed him.
My only real complaint about the service is the erratic timing of some of my calls. Carers are excellent but I would like to be kept informed of any changes as an elderly creature of habit this is very important to me.
My only real complaint about the service is the erratic timing of some of my calls. Carers are excellent but I would like to be kept informed of any changes as an elderly creature of habit this is very important to me.
ND Care & Support are currently caring for my mum who lives in Caerphilly. I cannot fault them. My mother looks forward to them coming every day. They are so caring as if they were caring for a member of their own family. I cannot thank them enough for what they are doing.
ND Care & Support are currently caring for my mum who lives in Caerphilly. I cannot fault them. My mother looks forward to them coming every day. They are so caring as if they were caring for a member of their own family. I cannot thank them enough for what they are doing.
Thank you for your kind words. I will pass this message on to the carers who support your mother.
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