Home Care Providers Owned by First Choice Home Care Ltd in Norfolk

and be more content. I am happy with the support I get, it doesn't feel uncomfortable in my home.

one.

as per the care plan. They also notice and mention any possible worrying issues so I can alert the community nurse. They are a great team and I would recommend First Choice without hesitation.

part of my day.

times each day, and First Choice also assign sitting times to give me a break from looking after my wife between visits.
The care we receive is outstanding for which we are extremely grateful.

a more caring and empathetic nature than others but it would be true to state that mother has developed friendships with a number of her carers which has been of great benefit to her mental wellbeing since the passing of her husband (my father). There are occasionally issues with regard to the timing of the carers visits, meaning that mother is being put to bed somewhat earlier than she would choose to result in her being in bed for at least 12 hrs a night; this is difficult especially as we move into British Summer Time as it remains light outside. Notification of changes in visit timings would be appreciated.

not go without care for a single day and brought their start date early to match my discharge from a care home. They have looked after me for around three years but they also consider my family and go above and beyond their duties. When I spent time in hospital they made regular contact with my son ensuring everything was okay. They have observed my needs for all aspects of my care and discussed with us extra support when we needed it.

when I have needed the carers to attend between scheduled visits for “an emergency“ which turned out to be minor but they have always been happy to help. She is treated with dignity and respect.

and patient when engaging with my mother and their understanding of her condition is very good. First Choice has been extremely supportive, adaptable and flexible and always work to suit my mother's needs and with her best interests at heart. First Choice always works to ensure the care and service they provide is beneficial to my mother, and their approach to her care is very positive. Overall, all members of staff and carers at First Choice are friendly, professional, approachable, supportive and are always looking to provide the very best level of service possible. I am very pleased and grateful for the work that First Choice do and the level of care and support they provide.