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Home Care Providers Owned by Dale Care Ltd in Cleveland & Teesside

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  • Home Care Providers Owned by Dale Care Ltd in Cleveland & Teesside

Only the locations & reviews in Cleveland & Teesside for Dale Care Ltd are showing below.

View the details of all 6 locations (with 27 reviews) owned by Dale Care Ltd

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Dale Care Ltd Locations in Cleveland & Teesside (4)

4 Home Care Providers owned by Dale Care Ltd in Cleveland & Teesside
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Dale Care - Middlesbrough
Beechfield Court, Beresford Cresent, Middlesbrough TS3 9JW 
7.8 3 reviews
Dale Care - Middlesbrough, Middlesbrough, Cleveland & Teesside
"I live in a place where I feel safe and cared for my dignity has been returned to me and I lead a really good life due to the care and…"   Read all 3 reviews
  • Visiting Care from £26.90 / hour

Dale Care - Beechfield Court offers flexible home care and support to enable people to lead independent lives in their own homes. A team of trained and experienced care staff enable home care ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Dale Care - Hartlepool
Training & Enterprise House, Hanson Square, Hartlepool TS24 7BY 
7 reviews
Dale Care - Hartlepool, Hartlepool, Cleveland & Teesside
"All of your lady carers were most excellent - nothing was too much trouble - a wonderful service. I'd never needed personal care before…"   Read all 7 reviews
  • Visiting Care from £26.90 / hour

Dale Care - Hartlepool is a major provider of home care support in Hartlepool with other branches across the North East. Clients are offered first-rate person-centred care to enable them to live ... Read more

Care Provided
  • Visiting Care
  • Dementia
Dale Care Stockton
Registration Pending
Level Q, Surtees Business Park, Thornaby-on-Tees TS18 3HR 
Dale Care Stockton, Thornaby-on-Tees, Cleveland & Teesside
  • Visiting Care from £26.90 / hour

Providing quality home care services since 1986, Dale Care Concorde House helps people across County Durham, Gateshead, Newcastle and the surrounding areas to continue living independently in the ... Read more

Care Provided
  • Visiting Care
  • Dementia
Other Home Care Groups you may be interested in:
Alcedo Care Carlisle, Carlisle
Alcedo Care

Dale Care Ltd Reviews in Cleveland & Teesside (11)

Reviews posted for members of Dale Care Ltd

Overall Experience
  • 3
  • 5
  • 0
  • 0
  • 3
Date Published
  • 11
  • 0
  • 0
  • 3
  • 8
Reviewer Connection to Dale Care Ltd
  • 4
  • 3
  • 2
  • 1
  • 1
Review of

Dale Care - Hartlepool Extra Care Facilities

from P R (Daughter of Client) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents first moved to Laurel Gardens 10 years ago in 2014. The care given to my mam before she passed away was first class. The carers looked after her as well as we did, so whenever we left we knew she was in good hands. Everyone is always cheerful and welcoming there is a lovely atmosphere in
the main dining area. I wish there were a few more activities for my dad to take part in.
Reply from Danielle Rippon, Head of Marketing & Reporting at Dale Care - Hartlepool Extra Care FacilitiesThank you so much for such a lovely review. We pride ourselves on treating people with dignity and respect and we are delighted to hear that you experienced this. We will pass your feedback to the team at Laurel Gardens. Thank you again, Dale Care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Dale Care - Middlesbrough

from Geoffrey T (Client) published on 20 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live in a place where I feel safe and cared for my dignity has been returned to me and I lead a really good life due to the care and consideration I have received I now have a life and don't just exist I have lived here for over 3 years and it's excellent well done Dale Care and its employees I wouldn't
be here without you
Reply from Carol Jackson, Marketing Manager at Dale Care - MiddlesbroughThank you so much for such a lovely review. We pride ourselves on treating people with dignity and respect and we are delighted that you have received this. We will pass this on to the staff. Thanks again Dale Care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Dale Care - Middlesbrough

from P M (Client) assisted by family/friend published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have problems with my care. I have had to wait for extra care without dignity. My family and I have complained and raised concerns. It has been addressed and my care has been more reliable. I have wonderful carers but some who do not come to assist. I am diabetic and need time-critical care. I have
asked for help when I press my pendant and need it to be given to good time.
Reply from Carol jackson, Engagement Manager at Dale Care - MiddlesbroughThank you for your review. We do take comments seriously and this has been passed to the Registered Manager and Operations Manager. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Dale Care - Hartlepool

from Ian E (Son of Client) published on 13 December 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Dreadful care for my mum, having come out of hospital with a fractured spine. Not turning up at suitable times, staying 10-15 mins for 30 mins calls, office not willing to make changes and unhelpful and rude. They really should have their contracts removed, absolutely shocking.
Surely claiming fees
for full calls when not delivering should be fraud?
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Dale Care - Middlesbrough

from William B (Son of Client) published on 28 November 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
What do you want from a care facility? Somewhere your loved ones can be safe and healthy, where you can have confidence that they will be looked after on those occasions that you or your family members can't attend. Dale Care Beechfield Court, Middlesbrough is an absolute disgrace. The carers in many
instances are great, but you try and get some sort of response to concerns from the management...absolutely shocking.
Reply from Carol jackson, Communications Manager at Dale Care - MiddlesbroughWe take our reviews seriously and would really appreciate discussing this in more detail. Could you please email me carol.jackson@dalecare.co.uk?
Thank you
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Dale Care - Hartlepool

from Lyn R (Sister of Client) published on 2 November 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
We have had issues with care provided to my sister, or not as the case has proven recently. Nobody bothered to turn up yesterday evening and we are unable to get a satisfactory explanation and nobody appears to be interested.
So much for the claim that first-class one-on-one care is provided, this
is absolutely not the case.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Dale Care - Hartlepool

from Sylvia T (Client) published on 4 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Up until now, the girls have been great and I have no problems with them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Dale Care - Hartlepool

from Barbara S (Client) published on 4 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of your lady carers were most excellent - nothing was too much trouble - a wonderful service.
I'd never needed personal care before now but I couldn't have done without your ladies. However, after just a few weeks I was able to shower myself.
Thank you so much.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Dale Care - Hartlepool

from R G (Wife of Client) published on 3 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers have been really nice and pleasant.
My husband wouldn't let the young girls shower him but they gave him a good wash and dress him, which was a good help to me.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Dale Care - Hartlepool

from K A (Daughter of Client) published on 13 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only had a few carers in - just been handed over from rapid response, but my dad seems OK with the carers so far. That's all that counts, as long as my dad is fine, it's all good.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Dale Care - Hartlepool

from Louise J (Daughter of Client) published on 27 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very friendly and professional. My dad has been treated with respect and dignity at all times. Really pleased with the service provided.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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