Average costs for home care provided by Balmoral Homecare Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Balmoral Homecare Ltd, based on 1 out of their 6 locations.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide .

How many Agencies does Balmoral Homecare Ltd own?

Balmoral Homecare Ltd own 6 Agencies.

Which Balmoral Homecare Ltd Agencies have the highest review score?

Balmoral Health and Social Care - Fife , Balmoral Health and Social Care - Dundee & Balmoral Health and Social Care - Ayrshire have the highest review score.

Balmoral Homecare Ltd | 6 Home Care Providers

Review of
Balmoral Health and Social Care - Ayrshire
from V C (Daughter of Client) published on 7 April 2025 Submitted via Website • Report

Overall Experience

i wanted to say how great the carers are with my mum very friendly and nothing is too much .. my mum could not get out of hospital till they could secure care at home for her we are so happy it was balmoral who took her on honestly deserve 5 stars and more

Reply from Gemma McCutcheon, Manager at Balmoral Health and Social Care - Ayrshire

Many thanks for your positive feedback, I will ensure the staff are informed.

Staff
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Management
Treated with Dignity
Value for Money

Review of
Balmoral Health and Social Care - Dundee
from Steven M (Client) published on 19 March 2025 Submitted via Website • Report

Overall Experience

Balmoral care has provided carers for me for a few years, I cannot criticise the care but compliment them. Today I had a carer, she was so laid back that she made me feel so at ease yet she was very professional at everything she done. My usual carer must have been off. I must give Balmoral care 10/10

for the carers and the service they provide.

Reply from Linda Stevens, Office Manager at Balmoral Health and Social Care - Dundee

Thank you for your review. We at Balmoral Health & Social Care pride ourselves in providing the best possible care to all of our service users. Your feedback is very much appreciated and I will pass your comments on to the carer who attended.

Staff
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Management
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Review of
Balmoral Health and Social Care - Stirling
from A E (Wife of Client) published on 6 January 2025 Submitted via Website • Report

Overall Experience

It's a very poor care package, it's not helping, it's stressing me out. Don't get told what times you are going to be calling to do the care for my husband, plus I was told by the carer from tea time but I had no more carers for for bedtime. When I went out for some fresh air the carer was parked outside

so I'd like to know what you're going to do about this, otherwise I'm going to go further thank you.

Staff
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Review of
Balmoral Health and Social Care - Dundee
from R B (Wife of Client) published on 12 December 2024 Submitted via Website • Report

Overall Experience

In all my years I have yet to experience any other service as appalling as that provided by Balmoral Care for my husband after his discharge from hospital. The company claims to provide a professional service yet repeatedly sent a string of unknown and incompetent staff who don't know or care about

personal care. In raising concerns about the substandard care with both carers themselves, and the company directly, these have been dismissed and laughed off. Time keeping records have been falsified. Carers have lied, bullied and attempted intimidation and blackmail, all to my husband's distress. One or two staff eventually emerged as beacons of light but they are not enough to continue to allow Balmoral Care through my front door. Shame on you sirs. I am greatly relieved that you are longer to receive funding in our case.

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Review of
Balmoral Health and Social Care - Fife
from M M (Wife of Client) published on 11 November 2024 Submitted via Website • Report

Overall Experience

My husband has been a client of Balmoral Health and Social Care in Fife for the last two years. We have been very pleased with the service we get. The carers we have had have been great. They are polite and caring to him. It is good for me as at times I can't help my husband, so it's nice to know we

have people who become friends to help us both.

Reply from James Goodwin, Manager at Balmoral Health and Social Care - Fife

We are delighted to hear that you are happy with the service that your husband gets and thank you for the time you took to write us a review.

Staff
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Management
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Value for Money

Review of
Balmoral Health and Social Care - Dundee
from Gordon D (Son of Client) published on 4 November 2024 Submitted via Website • Report

Overall Experience

Whilst some of the carers were good in carrying out their tasks others were not. The management tried to change agreements in times for their own purposes without consultation with clients and power of attorney family. I would avoid this caring system.

Reply from Linda Stevens, Office Manager at Balmoral Health and Social Care - Dundee

We were very disappointed to hear that you were not satisfied with the service provided. Visits time may vary due to sickness and with a 15 min leeway either side of visits times provided, carers may be held up with other service users and this must be taken into consideration. Balmoral Health and Social Care take pride in providing the best possible care to all of our service users.

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Review of
Balmoral Health and Social Care - Ayrshire
from F W (Client) published on 14 June 2024 Submitted via Website • Report

Overall Experience

Dreadful. They will not clean the sink or the grill, there are 2 conjoined at the hip, food is undercooked or burnt, and clothing and towels are left damp.

Reply from Gemma McCutcheon at Balmoral Health and Social Care - Ayrshire

Thank you for bringing this matter to my attention, I will be in touch with yourself pending a full investigation regarding the issues raised. Thank you for your feedback. Please feel free to contact me directly should you have any further issues or concerns.

Staff
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Management
Treated with Dignity
Value for Money

Review of
Balmoral Health and Social Care - Dundee
from Adele P (Daughter of Client) published on 3 October 2023 Submitted via Website • Report

Overall Experience

Balmoral Health and Social Care has been providing carers for my mum who has dementia for the past six months, all have been very kind and gentle with my mum, with some going over and above. Anytime I call the office, the staff are super friendly and so helpful, nothing is a problem or if I need to

change a time slot or tell them my mum won’t be there as at a hospital appointment they are on the ball at changing things at short notice. My mum and I are so lucky and grateful to have such amazing care for her, so thank you so much Balmoral Health and Social Care, would highly recommend for care for your loved ones.

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Review of
Balmoral Health and Social Care - Dundee
from Lorraine D (Daughter of Client) published on 5 September 2023 Submitted via Website • Report

Overall Experience

My mum had regular reviews and updates. All staff were friendly and helpful, with some being particularly good at going above and beyond in a constantly changing situation. Even came back one evening before leaving her complex because they were worried about her. Mum was not happy her times got changed,

but this was due to frequent hospital admissions rather than the organisation itself. Management couldn't be more helpful and flexible.

Staff
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Review of
Balmoral Health and Social Care - Falkirk
from Raymond F (Husband of Client) published on 27 October 2022 Submitted via Website • Report

Overall Experience

Unreliable manager, couldn't care less. Staff late, then early. Some staff are great, others quite cheeky. Don't phone when held up or ask if can come early. Was better care when it was a previous provider, friendly staff. Was told nothing will change when Balmoral took over but carers changed, times

changed.

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Home Care Providers Owned by Balmoral Homecare Ltd

Balmoral Homecare Ltd Locations (6)

Balmoral Homecare Ltd Reviews (10)

Reviews posted for members of Balmoral Homecare Ltd

Balmoral Health and Social Care - Ayrshire

Balmoral Health and Social Care - Dundee

Balmoral Health and Social Care - Stirling

Balmoral Health and Social Care - Dundee

Balmoral Health and Social Care - Fife

Balmoral Health and Social Care - Dundee

Balmoral Health and Social Care - Ayrshire

Balmoral Health and Social Care - Dundee

Balmoral Health and Social Care - Dundee

Balmoral Health and Social Care - Falkirk

Awards / Recognitions (0)

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Costs for home care providers owned by Balmoral Homecare Ltd

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Which Balmoral Homecare Ltd Agencies have the highest review score?

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