Home Care Provider Owned by CareYourWay in Devon

9.5 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by CareYourWay in Devon

Only the locations & reviews in Devon for CareYourWay are showing below.

View the details of all 10 locations (with 195 reviews) owned by CareYourWay

CareYourWay Locations in Devon (1)

 

1 Home Care Provider owned by CareYourWay in Devon

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CareYourWay Devon

Little Spires, East Allington, Torquay TQ9 7QE 

9.8 87 reviews
"I have found the carers very professional and kind. My husband is very happy to be cared by them, he has dementia and is often very…"   Read all 87 reviews

CareYourWay is a family run, multi-award-winning home care agency devoted to providing the highest quality relationship-led care for vulnerable adults. Founded in 2005, they have been at the forefront of specialised social care for over 20 years,… Read more about CareYourWay Devon

  • Care Provided
  • Visiting Care
  • Live in Care
  • Older Person Care
  • Dementia

CareYourWay Reviews in Devon (87)

9.5
CareYourWay has a Group Review Score of 9.5 (9.544) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to CareYourWay must have a Review Score.

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Review of

CareYourWay Devon

from S W (Client) published on 17 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, lovely carers, helpful and friendly.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for your very kind words - it is our pleasure to provide the care that we do.

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Review of

CareYourWay Devon

from G G (Client) published on 16 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind and considerate.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for your very kind review. It means the world to us.

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Review of

CareYourWay Devon

from H M (Client) published on 14 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No complaints, very nice carers.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for your very kind words. We hugely appreciate it.

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Review of

CareYourWay Devon

from G B (Client) published on 10 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. Lovely carers.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for the wonderful and very kind comments - it's incredibly appreciated

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Review of

CareYourWay Devon

from A C (Wife of Client) published on 17 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are excellent, office always helpful & polite.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for your very kind words. It is both our pleasure and privilege to provide the care and support that we do.

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Review of

CareYourWay Devon

from M F (Wife of Client) published on 13 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the carers very professional and kind.
My husband is very happy to be cared by them, he has dementia and is often very confused.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so, so much for your very kind words. It is both our privilege and pleasure to provide the support we do for your husband.

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Review of

CareYourWay Devon

from J H (Client) published on 12 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful carers, very convenient.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for your very kind words. We deeply appreciate the kind comments.

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Review of

CareYourWay Devon

from M L (Client) published on 12 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, lovely bunch of carers.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review. We deeply appreciate the kind words.

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Review of

CareYourWay Devon

from R A (Client) assisted by family/friend published on 19 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quite satisfied carers really good.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review - it means the world to us.

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Review of

CareYourWay Devon

from S B (Daughter of Client) published on 7 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's care was exemplary. She had consistent, fantastic carers who really championed quality of life. There was a real noticeable difference in her day to day attitude, and she really, really valued the care provided. Definitely worth to pay for quality.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for your wonderful review - it is greatly appreciated.

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Review of

CareYourWay Devon

from J R (Client) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All fine, carers are great.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review - we appreciate the very kind words.

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Review of

CareYourWay Devon

from N B (Client) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very lucky in finding a care company as good as I have found. Nothing is too much trouble and I am always amazed at the lengths your team members are willing to go to, irrespective of time and difficulty.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review - we appreciate the very kind words.

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Review of

CareYourWay Devon

from Karen A (Daughter-in-law of Client) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely carers that attend to mum.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful comments. It's our pleasure to provide the care that we do.

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Review of

CareYourWay Devon

from Jane G (Daughter of Client) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

CareYourWay Devon have been outstanding in the care given to my late mum and living stepfather. The carers are always friendly, caring and efficient. Nothing is too much trouble. Very happy.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you, very much, for the wonderful review. It means the world.

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Review of

CareYourWay Devon

from J R (Client) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pretty good. Brilliant carers.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for the wonderful review. It's our pleasure to provide the care that we do.

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Review of

CareYourWay Devon

from R M (Client) published on 5 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers wonderful.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you very much for your heartwarming review. It means the world to us.

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Review of

CareYourWay Devon

from P C (Client) published on 5 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

CareYourWay Devon are my lifeline and I have never had any doubt about the quality of care, staff and management. I have worked in care myself for 25 years and I know how vital the support is to anyone vulnerable! They are an excellent company in all ways!

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review. It is our absolute pleasure to provide the care that we do.

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Review of

CareYourWay Devon

from Robert H (Husband of Client) published on 5 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the carers have been kind, helpful competent. We have had a few problems getting used to timings. Ordinary things like conversation has been good.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review. It means the world to us.

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Review of

CareYourWay Devon

from Jade C (Daughter of Client) published on 23 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This agency is an absolute disgrace. Their approach is to place an inappropriate carer into your home and hope they will cope. I had to complain again and again to the office when carers had no clue how to cook a simple meal, left all the meal preparation to my elderly father, didn't alert us to a painful
rash my mother was suffering from, or were unable to use the hoist. In 2 months they sent 6 different carers (only 1 of which was capable) which was unsettling and difficult for my mother to adjust to, and one handover took 10 minutes and the new carer had to figure out how to work the hoist herself. I could go on and on, but worst of all was when I discovered my mother had not had her teeth brushed for 5 weeks. "Oral Care" had not been added to the list of duties provided by the office, but none of the carers questioned why and left her teeth to rot. If I hadn't been so stressed I'd have raised a formal complaint and reported them to CQC. Do your research and find another agency.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for sharing your concerns. We were very troubled to read your review, and we take any feedback regarding our services extremely seriously. However, we have conducted a thorough investigation into your claims and found that the allegations made do not align with the records and evidence we have from our carers and management team. Our priority is always to provide outstanding-quality care, and we follow rigorous processes to ensure carers are trained, competent and informed about the specific needs of each client. We also maintain detailed logs of care provided, including oral care and equipment usage. We would welcome the opportunity to clarify your misunderstandings or concerns further. If you would like to discuss this matter, please don't hesitate to contact us directly on 01548 521789.

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Review of

CareYourWay Devon

from N C (Daughter of Client) published on 18 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

CareYourWay has become an indispensable and highly valued part of the care team for my grandparents. Their team worked flawlessly alongside other healthcare professionals, always maintaining a truly person-centered approach. I can't recommend them highly enough - from their skilled and compassionate
professional carers to their exceptional 24/7 on-call team, who are always available to provide support whenever needed.
In my experience, no question was ever too trivial, and no situation too complex for CareYourWay to address with care and expertise. They truly go above and beyond.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you very much for your wonderful review - it is our pleasure to provide the care that we do.

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Awards / Recognitions (4)

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