Home Care Providers Owned by CareYourWay in West Sussex

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Only the locations & reviews in West Sussex for CareYourWay are being shown.

CareYourWay Locations in West Sussex (1)

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1 Home Care Providers owned by CareYourWay in West Sussex
CareYourWay Chichester
Office F1, Mathis House, Leigh Road, Chichester PO19 8TT
"I visit my nan regularly and have been nothing but impressed with the quality of care the team at CareYourWay Chichester have provided..."Read all 30 reviews
Visiting Care from £33.50 / hour|Live-in Care from £1,800 / week

CareYourWay Chichester, Hayling Island, Emsworth, Bosham, Birdham, East Wittering, West Wittering, Bracklesham Bay, Bognor, Selsey, Littlehampton, Rustington, Arundel, Ford, Worthing & Shoreham By Sea... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

CareYourWay Reviews in West Sussex (30)

9.9

CareYourWay has a Group Review Score of 9.9 (9.878) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to CareYourWay must have a Review Score.

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Showing 30 reviews matching selected criteria
Review of CareYourWay Chichester from L W (Niece of Client) published on 28 May 2026 Submitted via Website
Overall Experience

My 92 year old aunt was discharged from hospital in mid December and we needed to arrange a follow-on care package to begin on Boxing Day, which we knew was a really big ask. Gemma and Mark were absolutely wonderful - calm, patient, completely understanding of our requirements, and, they put the care package in place from the required date. Living a considerable distance from the Chichester area and not being able to visit frequently, it was really important to have good liaison with the care team and to be advised of any concerns they may have. We have been kept fully updated from day one which is greatly appreciated. The level of care that my aunt receives has been, and continues to be, superb and the visits have become an important part of her day. The carers look after her with such consideration and kindness as if she was their own aunt, something that she clearly enjoys and which is so reassuring for us. A big thank you to all the team at CareYourWay Chichester.

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Review of CareYourWay Chichester from S W (Power of Attorney of Client) published on 28 May 2026 Submitted via Website
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We are so grateful to Gemma and Mark of "care your way -Chichester" for the wonderful care given to my 92 year old aunty, following her discharge from hospital at extremely short notice From the moment they arrived, their staff made her feel comfortable, and genuinely cared for. It was clear she wasn't just another case - she was treated with kindness, patience, and real attention.

She quickly became brighter and thoroughly enjoyed the genuine warm attention and conversation. The team took the time to get to know her, understand her needs, her idiosyncratic ways and made sure she felt safe and respected.

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Review of CareYourWay Chichester from Oliver L (Grandson of Client) published on 28 May 2026 Submitted via Website
Overall Experience

I visit my nan regularly and have been nothing but impressed with the quality of care the team at CareYourWay Chichester have provided since the end of last year. They show great patience with her and allow her to remain as independent as possible in her own home. Highly recommended

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Review of CareYourWay Chichester from S B (Granddaughter of Client) published on 22 May 2026 Submitted via Website
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Seeing the care provided by CareYourWay Chichester has been nothing short of excellent. It's very comforting that my Nan is treated with respect and kindness.
My Nan is always talking about Gemma and the team and how she feels so relaxed and at ease.

Thank you so much - 100% recommended!

Reply from Gemma Chambers, Registered Manager at CareYourWay Chichester

Thank you so much for your review, we love supporting your nan and it is a pleasure spending time with her.

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Review of CareYourWay Chichester from N B (Brother of Client) published on 22 May 2026 Submitted via Website
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CareYourWay Chichester are nothing short of excellent. They make my sister feel valued and respected during every visit, letting her have her independence meanwhile, offering a helping hand and support.

Would highly recommend to anyone.

Reply from Gemma Chambers, Registered Manager at CareYourWay Chichester

Thank you so much for your comments. It means so much to all the CareYourWay team, and we are privileged to be caring for your sister.

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Review of CareYourWay Chichester from Christine W (Friend of Client) published on 21 May 2026 Submitted via Website
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Gemma, Mark and the team were involved with my friend, Dave from May 2025 until his death in Jan 2026. Prior to them becoming involved Dave had a number of carers, all of whom he had dismissed. Dave was a proud man who had worked for many years in the adult care section. He was,at the time, struggling to accept his increasing dependency on others. His complaint was that carers focused on the process and not on him. when he first met Gemma and the team he expected the same. he did, however, quickly start to make relationships with them, talking warmly about them. He felt they listened to him and respected him, that they wanted to know his views about how he might be best cared for and shaped their care plan accordingly. As I've indicated Dave could be stubborn and difficult. When Dave was unhappy with the health care he was receiving they intervened appropriately on his behalf. To sum up they saw the real Dave, the kind, humerous man. They did everything they could for him and more.

Reply from Gemma Chambers, Registered Manager at CareYourWay Chichester

Thank you for taking the time to give us a glowing review. It was a pleasure to care for Dave in the last months of his life, and he made an impact on the CareYourWay Chichester team. He will always have a special place in all our hearts and we now all check how Newcastle FC are getting on each...  

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Review of CareYourWay Chichester from Shaun C (Grandson of Client) published on 20 May 2026 Submitted via Website
Overall Experience

They are fantastic and care for my nan with dignity and respect. Nothing is too much trouble and they are very flexible and understanding. She had COPD so really struggles to get around I recommend them wholeheartedly.

Reply from Gemma Chambers, Registered Manager at CareYourWay Chichester

Thank you so much for taking the time to write us a review. We have the best time supporting your nan and our carers look forward to their visits with her.

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Review of CareYourWay Chichester from D A (Nephew of Client) published on 20 May 2026 Submitted via Website
Overall Experience
The staff, carers and management have been fantastic at providing first class care to my Aunty as was required.

They were professional, caring and good humoured and have done an excellent job. I would definitely recommend!

Reply from Gemma Chambers, Registered Manager at CareYourWay Chichester

Its been a pleasure supporting your aunt and we are so glad we have been able to help her regain her independence.

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Review of CareYourWay Chichester from F S (Grandson of Client) published on 28 April 2026 Submitted via Website
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Gemma, Mark and the whole team go above and beyond everyday for my Nan. During this whole process they have been at the end of the phone whenever we need, supporting not just Nan but us too. They really make a huge difference in my Nan's life and we could not ask for anymore.

Reply from Gemma Chambers, Registered Manager at CareYourWay Chichester

Thank you for taking the time to review our care for your nan. We are so glad we can support her during her dementia journey, and we love our trips out with her.

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Review of CareYourWay Chichester from Hayden A (Son of Client) published on 21 April 2026 Submitted via Website
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The team at CareYourWay Chichester have been so easy to communicate with since setting up home care for my elderly parents. Nothing is too much trouble and they have been fantastic in tailoring their care plans/tasks as needed. Gemma and Mark are clearly passionate about providing the best in person centred care as their ratings more than attest to. Both my Mum and Dad have been delighted since day one, they truly couldn't be without them. They continue to remain as independent as possible in their home with the best in care, I couldn't ask for more than that. Thank you so much to all the wonderful team at CareYourWay Chichester.

Reply from Gemma Chambers, Registered Manager at CareYourWay Chichester

Thank you so much for your kind words - it truly means the world to us

It's been an absolute privilege to support your Mum and Dad, and we're so pleased to hear how happy they both are. Helping people remain independent in the comfort of their own home is exactly why we do what we do, and...  

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Review of CareYourWay Chichester from M B (Niece of Client) published on 20 February 2026 Submitted via Website
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The care provided to my auntie has been exceptional. The carers are kind, patient, and genuinely caring, always treating her with dignity and respect. Communication has been clear and reassuring, and it gives our family real peace of mind knowing she is in such capable and compassionate hands. I wouldn't hesitate to recommend this care provider to others.

Reply from Gemma Chambers, Registered Manager at CareYourWay Chichester
Thank you so much for your kind and thoughtful words.

It truly means a great deal to our whole team to know that your auntie feels cared for, respected, and supported. Dignity, patience and genuine compassion are at the heart of everything we do, so hearing that this is reflected in her care is...  

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Review of CareYourWay Chichester from S F (Client / Service User) published on 9 January 2026 Submitted via Website
Overall Experience
I had a fantastic experience with CareYourWay Chichester .I was really put at ease with a great friendly service in the comfort of my own home. Will definitely be recommending to friends and family ,

Keep up the good work .

Reply from Gemma Chambers, Registered Manager at CareYourWay Chichester
Thank you so much for your lovely review. It truly means the world to us

We're so pleased to hear that you felt at ease and comfortable in your own home. Creating a friendly, reassuring environment where people feel safe and supported is exactly what we strive for every day, so your words really...  

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Review of CareYourWay Chichester from Mike B (Nephew of Client) published on 29 December 2025 Submitted via Website
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CareYourWay Chichester, led by Gemma and Mark, has been nothing short of outstanding. Their compassionate approach and genuine warmth shine through in every visit, and nothing is too much trouble for their dedicated team. They provide exemplary care for my uncle, who has Alzheimer's, always treating him with dignity while finding thoughtful ways to promote his independence.

This is truly a 5 star service in every aspect, delivered by what I consider the top Homecare provider in West Sussex. The consistency, professionalism, and heartfelt commitment they show have brought immeasurable reassurance to our family. I cannot recommend them highly enough

Reply from Gemma Chambers, Registered Manager at CareYourWay Chichester

It is our pleasure to care for your uncle who always puts a smile on our carers faces every day. Thank you for taking the time to send us this review it really is appreciated.

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Review of CareYourWay Chichester from D H (Friend of Client) published on 23 December 2025 Submitted via Website
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From day one service has been brilliant. We were dealt with very quickly and efficiently. Time was taken to understand the care and needs we required.
Everything was explained clearly to us and we were given information on every step.

There was no pressure put on us at any point.

Reply from Gemma Chambers, Registered Manager at CareYourWay Chichester

Thank you for your positive review, we are so grateful for your kind words and it is a pleasure to care for your loved one.

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Review of CareYourWay Chichester from S L (Relative of Client) published on 15 December 2025 Submitted via Website
Overall Experience

The care undertaken by the team is second to none. They are fully committed in everything they do in order to provide the best possible care, whatever the situation and are always available even at what many people would call unsocial times of the day.

Reply from Gemma Chambers, Registered Manager at CareYourWay Chichester

Thank you for your review of our care, we really appreciate the time taken to do this. It is a pleasure caring for your relative.

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Review of CareYourWay Chichester from Andy F (Friend of Client) published on 15 December 2025 Submitted via Website
Overall Experience

Great service from this company looking after my friend. Exceptional care and service given. Has lifted his mood and loves the cooking provided. Would definitely recommend this company. 5 stars is not enough!

Reply from Gemma Chambers, Registered Manager at CareYourWay Chichester
Thank you so much for your amazing feedback!
We're absolutely delighted to hear your friend is enjoying the care, especially the cooking! Knowing we've helped lift his mood means everything to us.

Five stars truly make our day, thank you for the recommendation

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Review of CareYourWay Chichester from G S (Granddaughter of Client) published on 10 December 2025 Submitted via Website
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My Nan loves having Gemma and the other carers come into her home to help her. At first, she was nervous and apprehensive about accepting help, but the carers at Care Your Way Chichester have been exceptional. Making my Nan feel safe in her own home has been difficult since she got diagnosed with Alzheimer's. However, we have a piece of mind knowing the team have her best interest at heart, showing compassion.

Reply from Gemma Chambers, Registered Manager at CareYourWay Chichester
Thank you so much for your review. It is a pleasure to care for your nan, and our care team love spending time with her.

She is a remarkable woman and her stories make us laugh and cry at the same time.

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Review of CareYourWay Chichester from J R (Nephew of Client) published on 3 December 2025 Submitted via Website
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Gemma, Mark and the team provide kind and considerate care for my Auntie. The team visit my aunt twice a day, ensuring she has a proper meal and a cup of tea (her favourite drink!). They never fail to make her feel special, not rushing the visit. They definitely promote independence, and as a result made her feel more confident to help the carer with the task rather than them doing it for her. Thank you to all the CareYourWay Chichester team!

Reply from Gemma Chambers, Registered Manager at CareYourWay Chichester

We absolutely love caring for your auntie; she makes us all laugh every day, and she has the best sense of humour. She does like pulling the carer's legs, and she definitely keeps them on their toes. It is a privilege to care for her and also support your family.

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Review of CareYourWay Chichester from Peter E (Son of Client) published on 22 September 2025 Submitted via Website
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My mother has declined rapidly with dementia in recent months and become doubly incontinent. As her son & sole carer originally, I found it tough to carry out all the duties necessary and this is where CareYourWay came in.
They now thankfully visit 3 times a day which really helps me out as I still work full time from home.
I cannot fault any of the carers, always punctual and so supportive of my mothers needs and I think my mother very much looks forward to their visits too, often laughing and joking which is so refreshing.
Nothing seems too much trouble and have on more than one occasion responded to emergency needs at very short notice for which I am so grateful.

You hear horror storied about care, but CareYourWay have changed my view totally, that there are people who are in the industry that really care about what they do - first class service from a very caring business in my view. - Thank you to the manager and another lady for all you do, bless you both.

Reply from Gemma Chambers, Registered Manager at CareYourWay Chichester

Thank you so much for this lovely review. We enjoy every visit with mum she is a very special lady and we love laughing with her every day.

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Review of CareYourWay Chichester from Vicky B (Sister of Client) published on 12 September 2025 Submitted via Website
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The manager and her team are nothing short of exceptional. Professional, caring, and completely reliable, they have consistently gone above and beyond to provide outstanding support. What sets them apart is not only their dedication to high-quality care, but also the genuine kindness and compassion they bring to every situation.
They have been hugely helpful in so many ways, from offering day-to-day reassurance to handling more complex tasks such as hospital visits and liaising with doctors when needed. Their commitment, reliability, and willingness to do whatever is required has made a real difference during challenging times.

I cannot thank them enough and would wholeheartedly recommend them to anyone seeking truly outstanding care.

Reply from Mark Chambers, Business Manager at CareYourWay Chichester

Thank you so much for taking the time to leave such a complementary and lovely review, we really appreciate it. It means the world to us to know we've been able to support your sister at a time when she has needed us the most. We also really value the support you have provided her throughout.

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Awards / Recognitions (4)

  • Recipient: CareYourWayDate: Friday 30 May 2025
  • Recipient: CareYourWayDate: Wednesday 25 Sep 2024
  • Recipient: CareYourWayDate: Friday 31 May 2024

News (36)

News
  • Posted: Tuesday 29 Apr 2025CareYourWay is excited to announce its participation in the North West Care Roadshow at Aintree Racecourse, Liverpool, on 13th May 2025 - a particularly reflective and proud moment for the...
  • Posted: Tuesday 29 Apr 2025CareYourWay, a family-run home care service, is now open in Alton, Farnham, and Farnborough, offering warm, compassionate care to people in the comfort of their own homes. Led by Richard,...
  • Posted: Tuesday 29 Apr 2025CareYourWay is delighted to announce the grand opening of its newest office in Chichester, marking an exciting milestone in its journey to provide exceptional, person-centred care. The launch event, held...

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