Home Care Providers Owned by Meloosha Homecare in City of Edinburgh

This support has not only given my grandfather excellent care, but it has also allowed me to have some much-needed respite, helping me to feel recharged and reassured that he is in safe hands.

The management has been very helpful and supportive which we appreciate very much

My mum has recently began receiving Care from Meloosha in Musselburgh. From the very first day it has been very encouraging. The manager came to the house to discuss the package of care. She was friendly and knowledgeable and immediately put me at ease. The carers have all arrived on time and delivered excellent care at a very high standard. They are lovely with my mum - even when she is not being lovely - and nothing is too much trouble. I can go to my work feeling confident about my mum's safety and know she is being well looked after.

Meloosha East Lothian have been fantastic in providing care to both my Mother and Father, each with their own complex needs. Their carers are kind, hard-working and considerate of my parents' needs and have responded brilliantly whenever challenges have arisen. Equally, management have been extremely visible, contactable, and quick to react to changing circumstances, getting new care arrangements in place remarkably quickly and fitting them around my parent's needs. In particular, they have considered them as people in need of help, and as a family unit, who's care needs to be joined up with one another's, rather than just as individual customers to whom they provide a set service. We would have been in a far worse situation were in not for Meloosha's care and attention over the last few months.

This is still very early in my being cared for career, but I am happy with the care and attention I receive from my carer. She is patient, attentive and ready to explain at any time what she is doing and why she is doing it. Safety is her highest priority and this shows in her explanations, and her actions. She uses humour appropriately and presents as a thoughtful and skilled worker.

The care and support they have provided is amazing.

My mum passed 13th Jan 25. I would like to thank all of the staff who supported her when you were her carers.

My wife and I have been caring for a 94-year-old friend/neighbour for 13 months. The first few months were extremely difficult as we had no care package in place. Eventually, care assistance was provided by Meloosha and they have been outstanding. From the first visit by the Management Team and subsequent daily morning, lunchtime and evening visits the standard of service has been first class. The carers who visit have been wonderful and we have built up a good relationship with all of the carers. Since day 1 it's been a regular group of carers that have looked after our friend/neighbour. I cannot overstate the difference Meloosha have made. The company carry out 6 monthly reviews and they will call me if they have any concerns about our friend/neighbour. For us, it's reassuring to know that the carers are always reporting on the health, both mentally and physically of our friend/neighbour. I have no hesitation in recommending Meloosha Homecare Edinburgh.

We have been with Meloosha Homecare since we first admitted we needed help for Dad. Meloosha have been with us every step of the way supporting Dad and myself. As his needs have increased or changed Meloosha have changed with us and offered us different support options. What I think makes them stand out from other companies I have heard friends and family discussing is that they really care about us and think outside the box. Caring for a loved one is a full-time job and I often 'drop the ball' - running out of milk or forgetting to order medication but they always let me know if I need to do something or if something is running low etc. We usually get the same few carers so they know Dad and can easily spot if something is wrong with him or if he is not right on a particular day. I trust the carers completely and now we have companion visits I can take some time off and relax knowing Dad is in safe hands. I'm so glad we found a reliable trustworthy company that feel like they are on our team!

Meloosha Homecare have always been very helpful in the needs of my 99-year-old Aunt. All I need to do is phone. They are very attentive in the care of my aunt. My aunt is very hard of hearing and can be awkward at times. This does not faze the staff.

I have nothing but positives to say about the staff and care supplied to ourselves. They maintain a professional and courteous service and interaction which gives us peace of mind and knowledge that we are completely in safe hands. They also accommodate where possible any changes to hours etc. with the minimum of fuss. Cannot say much more other than keep up the great work.

Overall I am happy with most aspects of my care. My only concern is that all of their good to excellent carers seem to be leaving and being replaced by a lot of mediocre ones at best. When a certain carer, for instance, comes breezing in, my day is so much better right away. And when another carer's smiling face peeks around the door, you know the day can't get any better than that. Another few as well but then you get the time fillers and the time wasters that you wouldn't let near you if they were the last people on earth. It says to be honest and I have been. Sometimes communication between the office and the client isn't the best but it usually gets sorted quickly. I personally would like to see more of the ones who know what they are doing and less of the time wasters.