Candlelight Care

Writing on half of my husband who is recovering from a stroke. Very satisfied with all help you provided all carers lovely, polite and treated my husband with care and dignity. Thank you so much for your help.

Candlelight have always provided me carers even if its last minute. I feel a valued client as if I have a problem they always deal with it quickly. Carers assist me with everyday activities which helps me life to the full

The majority of the carers are kind and helpful and treat my father with respect. They were particularly kind when my father was taken ill and waited until the ambulance arrived. The office staff are very efficient and always do their best to support my queries and requests.

The administrative staff are very professional and responsive.

My father Robert was looked after by Candlelight Care for over 6 months whilst he was coping with terminal cancer. The Candlelight Care team go above and beyond. Vocational carers who were consistent and positive every day whilst undertaking their work. Thank you for all the wonderful work you provided for my dad and for those in the community, we are lucky to have such a dedicated care team x

The carer is professional, committed to her work and works hard to stimulate H and maintain an interesting range of activities.

Everyone who visited me was happy, smiling & positive. They listened to me and were encouraging, supportive and very understanding and most important patient. We reached all my goals, and I feel safe and strong enough to carry on with my daily life. Thank you.

It was very important having the reassurance of the helpers. All were excellent.

Helped with broken ankle/leg exercises.

I am a new client, so it's been difficult to get a regular carer at 8a.m., the time I requested, so 6 different ones have come, but they are all very efficient and interesting ladies. I love having each of them to help me.

I found them very friendly and helpful they put me at my ease and gave me confidence in achieving what I had to do.

All staff at Candlelight Care were fantastic. All provided excellent care and support for my momther and us the family. My mother looked forward to their visits. Candlelight encouraged my mother to become active where possible.

I cannot speak too highly in acknowledgement of the loving care and attention I have received from Candlelight staff.

All staff were kind, friendly, helpful and very professional. I was instantly put at ease and listened to. The team bridged the gap between barely coping and returning to a degree of normality. Thank you.

All of the ladies that came were very good, patient, kind and were always checking to see if there was anything else that I needed doing. Nice meeting them all and I was glad of them helping me when I came out of hospital.

Everyone was very nice and helpful. Only thing was sometimes long wait in the mornings, and not sure what time to expect people to come in. Was a big help for me when I came out of hospital to have this help. Thank you.

From day 1, my father was in the best possible hands. All the carers were brilliant, caring, nurturing and most helpful. My father could not wish for better care and support. Nothing was too much for the carers to do and assist my father in every possible way. When he was admitted to the hospital, he kept asking to go home because 'my carers can look after me better'. Those are his own words. We (the whole family) can not thank you enough for the support and love he received. THANK YOU.

I found all staff who visited me to be most respectful.

The attitude and quality of the service continues to be of a good standard in the large majority of cases. The carers are well dressed and generally have a cheerful manner. They seem patient with my wife's difficulties and limitations, tackling new problems in their stride. The care plan is generally adhered to, any issues arising are discussed during the six monthly review, the plan being adjusted where necessary.

Staff always polite and cheerful. They come when they told me they would. They fed my husband, meals I prepared, again cheerfully & encouraging him to eat. They always treated him with respect, encouraged him to try to help himself - turn over - stand up using the Mackworth - attempting to climb.