Candlelight Care

Everyone who visited me was happy, smiling & positive. They listened to me and were encouraging, supportive and very understanding and most important patient. We reached all my goals, and I feel safe and strong enough to carry on with my daily life. Thank you.

It was very important having the reassurance of the helpers. All were excellent.

Helped with broken ankle/leg exercises.

I am a new client, so it's been difficult to get a regular carer at 8a.m., the time I requested, so 6 different ones have come, but they are all very efficient and interesting ladies. I love having each of them to help me.

I found them very friendly and helpful they put me at my ease and gave me confidence in achieving what I had to do.

All staff at Candlelight Care were fantastic. All provided excellent care and support for my momther and us the family. My mother looked forward to their visits. Candlelight encouraged my mother to become active where possible.

I cannot speak too highly in acknowledgement of the loving care and attention I have received from Candlelight staff.

All staff were kind, friendly, helpful and very professional. I was instantly put at ease and listened to. The team bridged the gap between barely coping and returning to a degree of normality. Thank you.

All of the ladies that came were very good, patient, kind and were always checking to see if there was anything else that I needed doing. Nice meeting them all and I was glad of them helping me when I came out of hospital.

Everyone was very nice and helpful. Only thing was sometimes long wait in the mornings, and not sure what time to expect people to come in. Was a big help for me when I came out of hospital to have this help. Thank you.

From day 1, my father was in the best possible hands. All the carers were brilliant, caring, nurturing and most helpful. My father could not wish for better care and support. Nothing was too much for the carers to do and assist my father in every possible way. When he was admitted to the hospital, he kept asking to go home because 'my carers can look after me better'. Those are his own words. We (the whole family) can not thank you enough for the support and love he received. THANK YOU.

I found all staff who visited me to be most respectful.

The attitude and quality of the service continues to be of a good standard in the large majority of cases. The carers are well dressed and generally have a cheerful manner. They seem patient with my wife's difficulties and limitations, tackling new problems in their stride. The care plan is generally adhered to, any issues arising are discussed during the six monthly review, the plan being adjusted where necessary.

Staff always polite and cheerful. They come when they told me they would. They fed my husband, meals I prepared, again cheerfully & encouraging him to eat. They always treated him with respect, encouraged him to try to help himself - turn over - stand up using the Mackworth - attempting to climb.

All caregivers that my mother met were wonderful, she had nothing but good things to say. The caregivers I met were kind and helpful and helped us through the tricky first week or two after my mother was discharged from hospital.

I am most impressed with the general standard of care.

The carers arrive on time and carry out the work satisfactory.

Experience is very good - staff very understanding - kind, discreet and not lacking in sense of humour which is important.

Candlelight are fantastic. Mum suffers with depression, anxiety and dementia. Under previous carers she was struggling massively and suicidal. Candlelight taken her on and the difference in mum has been amazing. They really care, mum is treated with respect, dignity and compassion and is absolutely thriving under them. She now smiles, talks and even laughs! We simply cannot thank them enough for all their support with mum. They are truly wonderful.

The carers were very helpful and I appreciate the help given. Many thanks.