Caring Care is the largest provider of home care services in Walsall and has been operating in the Walsall and neighbouring area for over 15 years. They have a large highly trained and skilled workforce providing all elements of home care all over the borough.
Services are flexible and range from check in calls, personal care and help around the house, right through to live in and 24 hour care. Caring...
Care Provided by Caring Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Nursing / Nurse Led Care
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £23.50
- Weekly Live-in Care Fees: from £1,450
- 30 Minute Visiting Care Fees: from £14.95
Please contact to discuss rates and the variety of options we have available
Contact Caring Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Caring Care Ltd
- Private Owned
Person in charge
- Manny Joshi (Managing Director)
Caring Care Ltd Reviews (95)
Caring Care Ltd has a Review Score of 9.7 (9.744) out of 10, based on 69 reviews in the last 2 years.
Over all time Caring Care Ltd has 95 reviews.
We started care for my husband in the middle of May after being referred by the Hospital. We were unsure how it would be as we were unfamiliar to this service. However we have had an extremely positive experience. Every one of the carers who have come into the home have been exceptional and not only met but exceeded our expectations. We are extremely grateful so please pass this message onto the team.
Thank you for taking the time to leave us a review. I am so glad you were happy with the care we delivered after being referred from the hospital. Our carers work so hard and this means so much to read your lovely review. Thanks again.
Managers in the office are professional and
the office coordinators are always helpful should we need anything.
Thank you for your lovely review, we will share the feedback with the team. I am glad to read you found the carers respectful, caring and friendly. We will work hard to continue to deliver a great service. Thank you.
She's 90. They treat her with respect, dignity, the flat is spotless. They encourage her and she loves them.
A seal of approval from my Mother aka The Queen. Is a gold star plus some.
All staff have been not just looking after Mother but me also. I can't advocate for them enough. Daughter of client.
Also RGN, BSc, SCPHN-OH. 39 years service.
Thank you for such a heartfelt review. It means so much to read of how happy you are with the care and how your mom feels about her carers. We appreciate your kind words and feedback and we will continue to work hard to deliver great care for your mom.
She coped with composure and compassion under difficult circumstances and showed so much understanding.
I literally can't give her enough credit.
Thankyou.
Thank you for your lovely feedback it really is appreciated, we will share your feedback with the team, we appreciate you taking the time to leave us a review.
Sagar and arsh is the most careful person and both are great, both are really fast and good at what they do, they understand everything and really help me with everything i ask, they all look after my husband really good, caring care is the best care company in Walsall.
Thank you for your lovely feedback it really is appreciated, we will share your feedback with Sagar and Arsh. Thanks again.
This is a general review. My Mother has been receiving extremely professional caring , kind care for over two years. Recently this care has required additional help and advice from medical professionals. We are always contacted and kept up to date with the situation until we can get to her. The support to us all as a family is so reassuring, for which I truly thank you all. They have become part of our family.
Thank you for the kind review I'm so glad to hear you are so pleased with the care we provide for your loved one. I appreciate you taking the time to leave a review. Thanks again.
My sister is physically disabled and requires a high level of support, patience, understanding and compassion. The carers consistently go above and beyond to ensure she is comfortable, safe and well cared for at all times.
The dedication and professionalism shown by the carers is truly outstanding. They are attentive to her personal care, daily routines, mobility needs, medication and emotional wellbeing.
The overnight carers are equally excellent, ensuring my sister is safe and comfortable during the night and responding promptly whenever she needs assistance. Their support has made a huge difference to both my sister's quality of life and our family's wellbeing.
We are incredibly grateful for the hard work, commitment & compassion shown by the entire care team & would highly recommend them.
Thank you for your heartfelt kind review. Your sister and family have a deep connection to our team and us at Caring Care. I am so pleased to hear that your sister feels supported and cared for. We will ensure we continue to deliver care that is person centred to her now and in the future. Thank you so much for your kind words. Kindest Regards
Great efficient services have been provided, the staff are friendly, knowledgeable and caring, with excellent communication from the office, always happy to help. My mom is happy and relies on their help every day.
Thank you for the kind review it really is appreciated, we will share your feedback with the team. Kindest regards
We were so thankful for the wonderful care provided to mom whilst she was at home requiring pallative care. We could not fault the care provided it was person centred and full of compassion and kindness.
Moms carers that came to do the calls were all respectful and kind. Always very helpful and would escalate any concerns regarding moms health and wellbeing prompty which demostrates excellent training and professionalism to there staff.
Mom had a regular carer that would brighten up her day. Her attetion to detail in caring and maintaining moms dignity was outstanding she just stood out because she was so lovely and always made mom smile x
Thank you for such a kind compassionate review. I am pleased that carers were supportive and respectful of your mom and that you and mom were happy with the care provided. It means so much to read that the carers would escalate any concerns which gave you and mom peace of mind. Thank you again for your kind review.
Cannot recommends them enough.
Thank you for your kind review I am glad to hear of how well the carers have supported you. I am so pleased to hear how you feel more positive about your day seeing the carers, that really means so much. Thank you again for your kind words.
Carers are lovely with my mom while I'm on holiday it's piece of mind for me am happy with everything they are doing mom likes it too as she gets checked on while I'm away she don't need alot doing just some support through the day
Thank you so much for your lovely review. We appreciate all your kind words and feedback. I am glad the carers give you peace of mind. I will share your feedback, thanks again.
Received 24 hours round the clock carers for mom over 5 days. Whilst I waited to care home setting to become available. Lovely young carers were very attentive, polite,friendly and patient towards mom (who has dementia)and kept mom calm and safe.
Thank you so much for your kind review, I am so pleased to hear of the carers being patient and polite and supportive. We will share your feedback with the team. Kind Regards
I'm very happy with this company all my carers are very nice and caring.
Thank you for your kind review, I appreciate you taking the time to feedback. We will share your feedback with the team. Kind Regards
I have received excellent care in my home from the various ladies at Caring Care, especially my regular early morning carer. She has been so helpful and supportive and I'm so grateful to her for all her help. I have also found the staff at Caring Care to be very helpful when I've had reason to contact them.
I am so pleased to read of how happy you are with the care, its so lovely to read your feedback. We will feedback to your carer and work hard to continue to deliver excellent care.
2 exceptional carers we have a lot of time for. others who have been didn't seem to know what to do ( probably lack of training) asked us what needed to be done but should already of known this .
Thank you for your review. I am glad to see you are happy with certain carers. We will work hard to deliver a service that works for you. Any feedback please call the office and we will action.
Excellent
Thank you for your feedback we appreciate you leaving us a review.
My father had been receiving care from Caring Care for a while and the standards they set for their work and professionalism is second to none. My father received the same carers, as familiarity was very important to him. They allowed him the dignity, respect and autonomy he wanted and for this, as a family, we will always be grateful. Special mention to Kuldip, Sukhi and a few other carers from Palfrey who were there from the moment my father came home from hospital till his conditioned worsened. Those small moments of reassurance, comfort and kindness allowed us to take a breather in what was a very difficult time for my family.
Thank you from the bottom of our hearts for leaving us this wonderfully detailed review in relation to the care we gave to your father. He is missed by our Carers and I am so touched to read of the impact they had on him and the care they delivered. Sending you best and thank you again for contacting us.
All the right questions asked. Very friendly and polite. Very patient with client.
Thank you so much for leaving us a lovely review, we pride ourselves on delivering person centred, kind, considerate care., We will continue to work hard to deliver great care for your loved one.
I have been very pleased with the service and ongoing support received over the past two years from Caring Care. They have helped me keep my mothers (who has advanced vascular dementia). At home for longer than would have been possible had I had to care for her alone. Reliable, professional and caring. They have helped me and my mother equally. Thank you.
Thank you so much for such a heartfelt review. I am so pleased to read of how happy you were with the care and service and I will share your feedback with the team. We pride ourselves on delivering person centred care and I am really thankful for your review.
Thank you to all the managers who planned , organised and supported my mom's care package! Would I recommend Caring Care - Yes to absolutely to anyone who needs them either for short or long term use! So much so mom and dad's neighbour is now using the service! Well done caring care in what is a tough industry you are showing that you put people first , your team are exceptional
Thank you so much for taking the time to write us a wonderful review. I am so glad to read how happy your mom and family were happy with the care provided. We will share the feedback with the team and ensure we continue to work hard to deliver compassionate care to our other clients also. Thank you again!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 September 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Caring Care Ltd.
Awards / Recognitions (2)
- Recipient: Caring Care LtdDate: Friday 29 May 2026
- Recipient: Caring Care LtdDate: Friday 31 May 2024
Meet the Team (12)
Pam founded the company in 2008, having worked most of her adult life in care, she really wanted to open her own care organisation. In her 50’s Pam completed her Level 4 Registered Managers Award and passed her CQC interview to become a Registered Manager. With her experience in care and her passion for self-development, Pam started Caring Care in Walsall working with Walsall Council as Caring Care’s first local authority. Pam is proud of having such a diverse workforce working for the Caring Care brand and enjoys seeing them all at the Annual Awards Dinner and Dance.
Pam in her spare time enjoys swimming, movies and spending time with her grandchildren.
Manny in her spare time enjoys watching her favourite football team Manchester United, doing jigsaw puzzles and spending time with my husband and two boys.
Mitesh joined Caring Care in 2018 to support his wife Manny in running the business at a time when the brand was becoming increasingly busy. Mitesh’s strength is procedures and systems and he has been instrumental in moving Caring Care to a digital way of working. This allows us to ensure that we have ‘live’ information to share with partners such as GPs, social services, and next of kin to consistently monitor and improve people’s care experience. Mitesh has been invaluable to us and allowed us to grow across the Midlands and develop our Caring Care brand.
In his spare time, Mitesh enjoys football, playing snooker and spending time with his two boys.
Kulvir is our Regional Operations Manager at our Head Office branch based in Walsall. Kulvir oversees the contracts for many local authorities and NHS Trusts.
Ensuring Carers have hours and are able to meet the demand to support in emergency situations such as hospital discharges, Kulvir is a quick thinker and great at organising her teams to meet requirements. Overseeing the Operations Team Kulvir manages a very busy department. Kulvir has been instrumental in developing her areas and works alongside the other Regional Operations Manager to ensure we have capacity across the areas we cover.
Kulvir is focused on self-healing, having reiki in her spare time and eating out, trying different types of food.
Sharan loves to socialise and spend time on self-development to grow her skillset.
Tanya has worked in Care administration for most of her adult working life. Beginning her journey as a Rostering Assistant, Tanya now oversees the Rostering Department and is the Executive manager supporting Manny (Managing Director) with management administration duties. Tanya is very organised, passionate about excellent service and helps keep the Head Office in order.
Tanya in her spare time enjoys swimming and travelling around the world with her family.
Ravi started with Caring Care in January 2019 beginning his role as Finance Assistant where he has worked his way to Business Manager. Ravi supports with development of the Caring Care business and oversees the Finance and Quality Assurance Team. Ravi supports in growth of our brand and ensures that our systems, technology and offices are able to handle the business as it grows.
Ravi enjoys watching his beloved Liverpool Football Club and basketball in his spare time.
Katie is our lead across all our branches in Care and Service.
Having worked in care all her adult life she has vast experience in care homes, nursing and domiciliary care.
Katie enjoys socialising in her spare time with friends and family.
Olivia works across all our branches managing her team to ensure we recruit and train our teams across the Caring Care brand to deliver the highest level of care. The team ensure we recruit the right people across the Midlands. ‘Train the Trainer’ qualified Olivia is passionate about ensuring we deliver the highest level of care.
Olivia enjoys reading in her spare time and is partial to a glass of wine!
Hannah started with Caring Care as an apprentice in admin starting her career with us at the age of 21 working her way through the business Hannah now manages the Administration Team at our Head office. Hannah has gained vast experience in care administration working closely with the Care & Service Manager and Regional Managers. Hannah loves socialising with others and enjoys a cocktail or two in her spare time!
Laura joined Caring Care in April 2020 during Covid. Having worked previously for 10 years in Care in Care Homes across the Midlands Laura has lots of experience in providing excellent care. Laura manages the Rostering Department and is responsible for the allocation of thousands of calls each week in accordance with care plans and Service users’ needs. Thankfully Laura is a stickler when it comes to attention to detail!
In Laura’s spare time, she enjoys spending time with family and friends, reading and supporting West Bromwich Albion!
Jas started with Caring Care in April 2022 and worked his way to now Finance Team Leader overseeing the department. He looks at all aspects of invoicing for all local authorities, NHS trusts and private clients. Jas is a starter finisher and a crucial member of our management team. Jas’s willingness to adapt to the needs of the company and work flexibly allows us to have a fantastic team in the Finance Department.
Jas enjoys going to the gym in his spare time and listening to a variety of music.
Frequently Asked Questions about Caring Care Ltd
How many Carers does Caring Care Ltd employ?
Caring Care Ltd employs 250 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caring Care Ltd to verify any information. View our terms and conditions. Caring Care Ltd has an Enhanced Service - more info.