Caring Care is the largest provider of home care services in Walsall and has been operating in the Walsall and neighbouring area for over 15 years. They have a large highly trained and skilled workforce providing all elements of home care all over the borough.
Services are flexible and range from check in calls, personal care and help around the house, right through to live in and 24 hour care. Caring...
Care Provided by Caring Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Nursing / Nurse Led Care
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £23.50
- Weekly Live-in Care Fees: from £1,450
- 30 Minute Visiting Care Fees: from £14.95
Please contact to discuss rates and the variety of options we have available
Contact Caring Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Caring Care Ltd
- Private Owned
Person in charge
- Manny Joshi (Managing Director)
Caring Care Ltd Reviews (95)
Caring Care Ltd has a Review Score of 9.7 (9.744) out of 10, based on 69 reviews in the last 2 years.
Over all time Caring Care Ltd has 95 reviews.
Wonderful personal care and support was provided to my mom right up to the end. The team were excellent. Nothing was too much trouble and they integrated fully with the family. Mom was always happy to see the carers who were kind and gentle and always professional. Special mention for Sam and Perveen.
Thank you for your lovely words. I am so glad that you felt your mom was cared for throughout the time we delivered care for her and that the team were full invested in your mom and her care. We appreciate you leaving us feedback and we will share it with the team.
My mom is bedridden with dementia. She has carers 4x daily. Caringcare are excellent. My mom is treated with respect and dignity. They make it possible for my mom to stay living in her own home their care towards her is always very respectful. They go above and beyond in all aspects of care. Cannot thank them enough for all they do.
Thank you for the wonderful kind review, I am so pleased to see how happy you are with the care. It really means so much to us. Thank you again.
Well I've been with this company for a lot of years now and never had a problem with them all very friendly and informative and helpful can't fault them at all they go out of their way to help me
Thank you so much for the lovely words and feedback, I am so glad to hear your happy with the care and we will contunue to work hard to deliver the best care we can for your loved one. Many thanks
We had 24 hour care for 3 days for my 95 year old mother while she was waiting to go into a rehabilitation centre. All the carers that we met who looked after my mother were very efficient, kind, respectful and considerate. They did a great job. I highly recommend using Caring Carers.
Thank you so much for the wonderful review, I sincerely hope your mom is feeling better. We will share your feedback with the team and ensure we continue to work hard and deliver a great service for our service users. Thanks again.
My mother may need your services again when she is discharged from hospital.
Can you tell me how much it would cost for 24 hour care per week if I were to use your service privately.
Thanks again.
Thank you so much for the review, I appreciate you taking the time leave us a review and your kind words will be shared. We pride ourselves on the care we deliver and I will ensure I share your feedback with the team. We will also contact you privately to discuss the 24 hour package.
Staff and management I do not see so I cannot comment.
Thank you for the positive feedback I am glad you are satisfied with care being received.
In our absence we have no concerns about mom being in your very capable care.
Mom is happy, comfortable and warm.
The visits are timely and care is thorough.
Thanks
Thank you so much for your wonderful review, to hear that you feel your mom is in capable care means so much. We will work hard to continue to deliver the best care. Thank you again.
Experience and service all good to date.
Thank you for leaving us a review, very much appreciated. We will work hard to continue to deliver good care.
My husband came out from hospital in February.the carers from this company was absolutely wonderful Are caring,friendly and kind .we definitely recommend.i highly appreciated the efforts of regular carers as well as management .
Thank you so much for the wonderful reviews and kind words they really are appreciated. It means so much to hear how happy you are with the care and how happy you all are. Thank you once again.
I found the service provided exceptional the carers are very understanding polite and punctual, which allows us to get on with other things we have to do throughout the day.
Thank you very much for taking the time to leave us a review. I really appreciate you taking the time to leave us feedback and I am so pleased to hear how happy you are with the care provided to your loved one. Thank you again.
The service I have been given for my father in law has been very efficient, when problems have been detected with his health I have been contacted promptly. Staff at the office have always been friendly and helpful with any change that has been needed with his care package.
Thank you for taking the time to leave us such a wonderful review, it is really appreciated. We will share your feedback with the team and work hard to continue to deliver great care for your father in law.
Overall mum's had a really positive experience. She's had variable experiences with other care companies, which left her reluctant to try a new provider when she needed extra support following a fall at home. Caring Care matched mum with two very supportive, kind carers who make mum feel happy and comfortable to receive ongoing care. My mum is fiercely independent and it is no mean feat for her to accept this kind of help long-term. Mum has one 30-minute visit in the morning, which sets her up for the day and means she's not too tired to see to her own needs for the rest of the day. It was helpful to know that mum could have fewer and/or shorter visits if she chose to. One issue with an incompatible carer covering for mum's regular ladies was swiftly and satisfactorily resolved. The office staff are also kind, efficient and responsive. I would definitely recommend Caring Care.
Thank you for the wonderful review. It was lovely to see how comfortable your mom is with having care now after her previous experience with other agencies. We pride ourselves on the level of service we deliver and I was glad to read of any changes you asked for were done swiftly and with ease. We will continue to work hard to deliver the best level of care, thanks again.
Having broken my left elbow and being on my own, I was scared and worried as to how I would manage my basic needs. So when I was allocated carers to come in the morning and evening, to help me wash, change and do my hair was a god send. I could not have managed without this help. The lady carers were very professional but down to earth and genuine. I applaud the work carers do as you need a person with specific skills to do this role. They made me feel at ease, helped with my caring needs and were very nice and polite. I can't thank them enough for their assistance during the months when it was most needed.
Thank you for the heartfelt review. I am so glad to read that the carers supported you and you felt safe and cared for. Thank you for the lovely review, very appreciated.
many many thanks
Thank you for the kind review, we appreciate your feedback. Glad to see your happy with the care provided.
Care in care has been very helpful to me, the office staff are always happy to help. The carers are also very good especially my regular carer who is always more than happy to help or have a chat depending on what I need.
Thank you for the lovely review and feedback, it is appreciated and we will share your feedback with the team.
The carers are punctual and respectful at all times.
The service from the office is also very efficient with calls answered and issues resolved promptly.
Thank you very much for the lovely review. I am very glad to read that your mother is happy with the care being received from our team. We will continue to work hard to ensure we deliver excellent care.
The carers are very helpful and caring and always very polite towards my mom who has Alzheimer's and it's very useful that caring carers always ring to check in and make sure that we are happy with the support and the service that they are providing I would definitely recommend this company they go above and beyond.
Thank you I am so pleased to read of how happy you are with the care and that we go above and beyond.
My grandmother speaks very highly of the carers that visit her, any small problems have been dealt with very quickly and the management stay in contact with family. Never had any major concerns and have always walked into a clean home after the carers have been.
Thank you for the lovely feedback and its nice to hear how pleased you are with the care. I will share your feedback with the team, thank you again.
Thankyou for everything you have done for my sister you really have helped her a lot with company you made her feel more safe and been very good with her needs you helped her with everything that's needed to be done as she's not very safe on her legs and she has no one apart from me and her care
Thank you for the lovely review and feedback for the care provided for your sister. We appreciate your comments and will share with the wider team. Many thanks for your support.
I am incredibly grateful for the exceptional care provided to my mum. The carers have shown nothing but kindness, patience, and professionalism throughout her time under their care. They truly treat her like family, making sure she feels comfortable, safe, and respected every day. It's clear they go above and beyond, taking the time to understand her needs and ensuring she's well taken care of. I can't thank them enough for their dedication and compassion. My mum is in great hands, and I have peace of mind knowing she's receiving such wonderful care.
Thank you for the lovely feedback. I am so glad to hear of how happy you are with the care provided and it really means so much you leaving such a nice review. We will share your feedback with the team and make sure it is acknowledged. Thanks again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 September 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Caring Care Ltd.
Awards / Recognitions (2)
- Recipient: Caring Care LtdDate: Friday 29 May 2026
- Recipient: Caring Care LtdDate: Friday 31 May 2024
Meet the Team (12)
Pam founded the company in 2008, having worked most of her adult life in care, she really wanted to open her own care organisation. In her 50’s Pam completed her Level 4 Registered Managers Award and passed her CQC interview to become a Registered Manager. With her experience in care and her passion for self-development, Pam started Caring Care in Walsall working with Walsall Council as Caring Care’s first local authority. Pam is proud of having such a diverse workforce working for the Caring Care brand and enjoys seeing them all at the Annual Awards Dinner and Dance.
Pam in her spare time enjoys swimming, movies and spending time with her grandchildren.
Manny in her spare time enjoys watching her favourite football team Manchester United, doing jigsaw puzzles and spending time with my husband and two boys.
Mitesh joined Caring Care in 2018 to support his wife Manny in running the business at a time when the brand was becoming increasingly busy. Mitesh’s strength is procedures and systems and he has been instrumental in moving Caring Care to a digital way of working. This allows us to ensure that we have ‘live’ information to share with partners such as GPs, social services, and next of kin to consistently monitor and improve people’s care experience. Mitesh has been invaluable to us and allowed us to grow across the Midlands and develop our Caring Care brand.
In his spare time, Mitesh enjoys football, playing snooker and spending time with his two boys.
Kulvir is our Regional Operations Manager at our Head Office branch based in Walsall. Kulvir oversees the contracts for many local authorities and NHS Trusts.
Ensuring Carers have hours and are able to meet the demand to support in emergency situations such as hospital discharges, Kulvir is a quick thinker and great at organising her teams to meet requirements. Overseeing the Operations Team Kulvir manages a very busy department. Kulvir has been instrumental in developing her areas and works alongside the other Regional Operations Manager to ensure we have capacity across the areas we cover.
Kulvir is focused on self-healing, having reiki in her spare time and eating out, trying different types of food.
Sharan loves to socialise and spend time on self-development to grow her skillset.
Tanya has worked in Care administration for most of her adult working life. Beginning her journey as a Rostering Assistant, Tanya now oversees the Rostering Department and is the Executive manager supporting Manny (Managing Director) with management administration duties. Tanya is very organised, passionate about excellent service and helps keep the Head Office in order.
Tanya in her spare time enjoys swimming and travelling around the world with her family.
Ravi started with Caring Care in January 2019 beginning his role as Finance Assistant where he has worked his way to Business Manager. Ravi supports with development of the Caring Care business and oversees the Finance and Quality Assurance Team. Ravi supports in growth of our brand and ensures that our systems, technology and offices are able to handle the business as it grows.
Ravi enjoys watching his beloved Liverpool Football Club and basketball in his spare time.
Katie is our lead across all our branches in Care and Service.
Having worked in care all her adult life she has vast experience in care homes, nursing and domiciliary care.
Katie enjoys socialising in her spare time with friends and family.
Olivia works across all our branches managing her team to ensure we recruit and train our teams across the Caring Care brand to deliver the highest level of care. The team ensure we recruit the right people across the Midlands. ‘Train the Trainer’ qualified Olivia is passionate about ensuring we deliver the highest level of care.
Olivia enjoys reading in her spare time and is partial to a glass of wine!
Hannah started with Caring Care as an apprentice in admin starting her career with us at the age of 21 working her way through the business Hannah now manages the Administration Team at our Head office. Hannah has gained vast experience in care administration working closely with the Care & Service Manager and Regional Managers. Hannah loves socialising with others and enjoys a cocktail or two in her spare time!
Laura joined Caring Care in April 2020 during Covid. Having worked previously for 10 years in Care in Care Homes across the Midlands Laura has lots of experience in providing excellent care. Laura manages the Rostering Department and is responsible for the allocation of thousands of calls each week in accordance with care plans and Service users’ needs. Thankfully Laura is a stickler when it comes to attention to detail!
In Laura’s spare time, she enjoys spending time with family and friends, reading and supporting West Bromwich Albion!
Jas started with Caring Care in April 2022 and worked his way to now Finance Team Leader overseeing the department. He looks at all aspects of invoicing for all local authorities, NHS trusts and private clients. Jas is a starter finisher and a crucial member of our management team. Jas’s willingness to adapt to the needs of the company and work flexibly allows us to have a fantastic team in the Finance Department.
Jas enjoys going to the gym in his spare time and listening to a variety of music.
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