Caring Care is the largest provider of home care services in Walsall and has been operating in the Walsall and neighbouring area for over 15 years. They have a large highly trained and skilled workforce providing all elements of home care all over the borough.
Services are flexible and range from check in calls, personal care and help around the house, right through to live in and 24 hour care. Caring...
Care Provided by Caring Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Nursing / Nurse Led Care
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £23.50
- Weekly Live-in Care Fees: from £1,450
- 30 Minute Visiting Care Fees: from £14.95
Please contact to discuss rates and the variety of options we have available
Contact Caring Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Caring Care Ltd
- Private Owned
Person in charge
- Manny Joshi (Managing Director)
Caring Care Ltd Reviews (95)
Caring Care Ltd has a Review Score of 9.7 (9.744) out of 10, based on 69 reviews in the last 2 years.
Over all time Caring Care Ltd has 95 reviews.
I am very pleased to have the service of four teams per day coming into my home to help me care for my husband, especially as my own health is not good.
Thank you for your review, it is appreciated! I will ensure we continue to deliver a high level of care.
We are extremely happy with the service being provided by Caring Care. We've never had any problems for the last fifteen years. We wish that the company will carry on providing a good service for years to come. Wish them good luck.
I am so glad to hear we have delivered a high level of care for three years. We will do our best to work towards continuing to deliver great care. Thank you for taking the time to leave us a review.
We are very happy with the care and commitment of the staff, no complaints at all.
Thank you for your feedback, it is appreciated and I am glad to hear you are happy with the care being received. We will share your feedback with the team.
All your carers are very friendly and their care is excellent. Our telephone calls to you don't always get acted upon in the way we want but the carers are really good.
Thank you for your review and I am glad you are pleased with the care. We will ensure telephone calls are acted upon appropriately. Thanks again for your review.
I am very happy with the carers. They are always on time but when they have a problem reaching on time I don't mind as long they say what happened to them. They are good carers. They meet all my needs. They are professional.
Thank you for your feedback, very much appreciated.
Wonderful staff, greatly trained, so compassionate and caring towards our father in his last days, I was actually touched by the care he received. I cannot thank them enough for their thoughtful, professional care, not only for my father but for our family.
Thank you so much for this review, it really means so much to us at Caring Care. We pride ourselves on the level of care we deliver and I will ensure I share your feedback with the team. Kindest regards.
Thanks, Caring Care.
Thank you for your lovely review, Christine. I am so pleased with how the actions of the carers kept Mom safe. I will pass on your feedback to the team. I appreciate you taking the time to feedback, thanks again.
The service was very friendly, efficient and undertaken in a caring/personal way that helped my mother/family through this difficult period. Mom is now back in good health and can now go back to an independent existence with ongoing family support.
Our thanks go to the Caring Care team for their invaluable support.
Thank you so much for taking the time to leave us a review, it is very much appreciated. We are glad to hear your mom is back to good health and send our best wishes to you all.
I have used Caring Care for both my Mom and Dad and all the carers have been lovely and very caring. Nothing was too much trouble. I would like to especially mention four staff members in particular, we all thought of them as family and I certainly wouldn't have got through the last few years without them.
Thank you so much. We are so glad to hear of the feedback and how you are pleased with the care for Mom and Dad. We will feedback to the carers it will mean so much to them.
Would recommend it very much.
Cared for my aunt for a long time - two carers four times a day.
They were amazing and made homes with my aunt, who suffered with dementia.
Always kept in touch with me if needed anything for Aunt.
Thank you for your compliment; we will ensure we pass it on. We pride ourselves on the level of service we provide, so we are so glad to hear of the service your family member received.
Thank you.
Thank you for the review. It is appreciated, and we will pass on your feedback to the carers.
We are so pleased with the care provided. We have a regular carer for most mornings and lunchtime visits and this has made such a difference as this person has become a friend to us both. She is always so bright and cheerful and a breath of fresh air for mum. Other carers that visit have also been great too. Support can be cancelled when given 24 hours notice and this flexibility has been really useful and appreciated. The service has always been professional, polite and respectful. This has provided me with peace of mind and when I am not with my mum as I know that she is in safe hands. So glad we found Caring Care. Thank you!
We are so thankful for you taking the time to give us feedback on the service you receive from Caring Care. We will ensure we pass on the feedback to the team and I can assure you we will continue to try to deliver the best care we can to your mom. Kind Regards
After trying a few different care companies and not having the best experience, I was put in contact with Caring Care Walsall. From the start of contact, I found this company to be the most professional company I could wish for, always there on time and always very professional. Whenever I needed extra help the office staff couldn't do enough to help, going above and beyond to help our very poorly mother and myself in this very testing time. I was so grateful for this company and can't thank them enough.
Thank you so much for taking the time to leave this review. We pride ourselves on the level of service we give to our service users and I am so pleased to see that your mother has been supported. Our carers really are the heart of Caring Care. Thank you once again. We will pass on your feedback to our teams.
We are delighted with the care received for Mom. They have cared for Mom for years now and the girls are a godsend, feel so grateful for them. The carers are kind and know what they are doing which is helpful. If mom is not well they call and tell me straight away. They work very hard in difficult circumstances. The office is always professional when seeking advice and support. Thank you girls.
Thank you for such honest and positive feedback. We feel very honoured to be able to provide support for those in need but when we get feedback confirming our efforts are making a difference it truly means a lot.
I have rated them as very poor on all criteria.
I have had major billing problems that 3 years later are not sorted out.
My Dad's daily morning carers never reported to either myself (daughter) or to the office that both legs front and back were infected, scabby and weeping from the knee down to the ankle.
They thought the District Nurse who appeared infrequently to check his skin integrity on his bottom was dealing with it.
Now he has a District Nurse in twice a week to re-wrap both legs, I had a face-to-face meeting at the office about this, but nothing was concluded by the Office Manager other than they could not figure out where it had gone wrong.
I have found a carer sitting on top of an antique table on her phone whilst my Dads urine holder lay full. Lights left on in the toilet, and dirty underwear left on the lounge coffee table, they then ended my care package!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 September 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Caring Care Ltd.
Awards / Recognitions (2)
- Recipient: Caring Care LtdDate: Friday 29 May 2026
- Recipient: Caring Care LtdDate: Friday 31 May 2024
Meet the Team (12)
Pam founded the company in 2008, having worked most of her adult life in care, she really wanted to open her own care organisation. In her 50’s Pam completed her Level 4 Registered Managers Award and passed her CQC interview to become a Registered Manager. With her experience in care and her passion for self-development, Pam started Caring Care in Walsall working with Walsall Council as Caring Care’s first local authority. Pam is proud of having such a diverse workforce working for the Caring Care brand and enjoys seeing them all at the Annual Awards Dinner and Dance.
Pam in her spare time enjoys swimming, movies and spending time with her grandchildren.
Manny in her spare time enjoys watching her favourite football team Manchester United, doing jigsaw puzzles and spending time with my husband and two boys.
Mitesh joined Caring Care in 2018 to support his wife Manny in running the business at a time when the brand was becoming increasingly busy. Mitesh’s strength is procedures and systems and he has been instrumental in moving Caring Care to a digital way of working. This allows us to ensure that we have ‘live’ information to share with partners such as GPs, social services, and next of kin to consistently monitor and improve people’s care experience. Mitesh has been invaluable to us and allowed us to grow across the Midlands and develop our Caring Care brand.
In his spare time, Mitesh enjoys football, playing snooker and spending time with his two boys.
Kulvir is our Regional Operations Manager at our Head Office branch based in Walsall. Kulvir oversees the contracts for many local authorities and NHS Trusts.
Ensuring Carers have hours and are able to meet the demand to support in emergency situations such as hospital discharges, Kulvir is a quick thinker and great at organising her teams to meet requirements. Overseeing the Operations Team Kulvir manages a very busy department. Kulvir has been instrumental in developing her areas and works alongside the other Regional Operations Manager to ensure we have capacity across the areas we cover.
Kulvir is focused on self-healing, having reiki in her spare time and eating out, trying different types of food.
Sharan loves to socialise and spend time on self-development to grow her skillset.
Tanya has worked in Care administration for most of her adult working life. Beginning her journey as a Rostering Assistant, Tanya now oversees the Rostering Department and is the Executive manager supporting Manny (Managing Director) with management administration duties. Tanya is very organised, passionate about excellent service and helps keep the Head Office in order.
Tanya in her spare time enjoys swimming and travelling around the world with her family.
Ravi started with Caring Care in January 2019 beginning his role as Finance Assistant where he has worked his way to Business Manager. Ravi supports with development of the Caring Care business and oversees the Finance and Quality Assurance Team. Ravi supports in growth of our brand and ensures that our systems, technology and offices are able to handle the business as it grows.
Ravi enjoys watching his beloved Liverpool Football Club and basketball in his spare time.
Katie is our lead across all our branches in Care and Service.
Having worked in care all her adult life she has vast experience in care homes, nursing and domiciliary care.
Katie enjoys socialising in her spare time with friends and family.
Olivia works across all our branches managing her team to ensure we recruit and train our teams across the Caring Care brand to deliver the highest level of care. The team ensure we recruit the right people across the Midlands. ‘Train the Trainer’ qualified Olivia is passionate about ensuring we deliver the highest level of care.
Olivia enjoys reading in her spare time and is partial to a glass of wine!
Hannah started with Caring Care as an apprentice in admin starting her career with us at the age of 21 working her way through the business Hannah now manages the Administration Team at our Head office. Hannah has gained vast experience in care administration working closely with the Care & Service Manager and Regional Managers. Hannah loves socialising with others and enjoys a cocktail or two in her spare time!
Laura joined Caring Care in April 2020 during Covid. Having worked previously for 10 years in Care in Care Homes across the Midlands Laura has lots of experience in providing excellent care. Laura manages the Rostering Department and is responsible for the allocation of thousands of calls each week in accordance with care plans and Service users’ needs. Thankfully Laura is a stickler when it comes to attention to detail!
In Laura’s spare time, she enjoys spending time with family and friends, reading and supporting West Bromwich Albion!
Jas started with Caring Care in April 2022 and worked his way to now Finance Team Leader overseeing the department. He looks at all aspects of invoicing for all local authorities, NHS trusts and private clients. Jas is a starter finisher and a crucial member of our management team. Jas’s willingness to adapt to the needs of the company and work flexibly allows us to have a fantastic team in the Finance Department.
Jas enjoys going to the gym in his spare time and listening to a variety of music.
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