Home Instead (Ealing) provides home care services for older age adults to help them remain independent in their own homes.
Home Instead provides that precious gift of freedom, enabling people to remain at home where they're most happy, safe and comfortable.
Families can enjoy the freedom to relax in the knowledge that their loved ones are in excellent hands, being cared for by the world's leading home care company specialising...
Home Instead (Ealing) provides home care services for older age adults to help them remain independent in their own homes.
Home Instead provides that precious gift of freedom, enabling people to remain at home where they're most happy, safe and comfortable.
Families can enjoy the freedom to relax in the knowledge that their loved ones are in excellent hands, being cared for by the world's leading home care company specialising in older age adults.
Their care is highly personalised, is built around the needs of the individual and is always in accordance with your wishes.
Care Professionals visit when you want them to, at a time that is convenient to you and your family members. They ensure that each individual is cared for with respect, dignity and compassion.
The company regards it as a special privilege to look after people with love, care and compassion and their commitment to you is to provide the highest quality home care so that you feel confident and assured that your loved one is in very safe hands.
From a few hours a day, up to 24 hours, 7 days a week, and Live-In Care, Home Instead (Ealing) offers a wide range of services that can be tailored around the needs and wishes of the person receiving care.
This could be for short-term periods of respite care or convalescence or longer term to support them to live a fulfilled life in and around their own home.
Non-medical care includes:
Companionship
Home Help
Personal Care
Dementia Care
Live-in Care
Healthcare at Home
Companionship can be anything from having a cup of tea and a chat with an older person, keeping them company and sharing memories, to helping with travel arrangements, accompanying them to appointments with a GP or playing scrabble. They can also help with meal preparation and light housekeeping duties to help people stay as independent as possible in their own homes, for as long as they need.
Care Provided by Home Instead (Ealing & Hounslow)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Contact Home Instead (Ealing & Hounslow) to get a personalised quote:
Home Instead (Ealing & Hounslow) has a Review Score of 9.3 (9.328) out of 10, based on 7 reviews in the last 2 years. Over all time Home Instead (Ealing & Hounslow) has 78 reviews.
Reviewer Connection to Home Instead (Ealing & Hounslow)
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Showing 78 reviews matching selected criteria
Review from L W (Daughter of Client) published on 2 October 2019 Submitted via Postal Review Card•
Overall Experience
Home Instead has made a difference to mum and me, as a two-person family. The care and support they provide means, we feel mum is looked after and we are never isolated or alone. The staff are professional at all times and their love of caring for others shines through. We would recommend Home...
Home Instead has made a difference to mum and me, as a two-person family. The care and support they provide means, we feel mum is looked after and we are never isolated or alone. The staff are professional at all times and their love of caring for others shines through. We would recommend Home Instead to everyone - and we do!
↩Reply from Tony Hussain, at Home Instead (Ealing & Hounslow)
Thank you for your kind words. It's extremely important for us to provide care that is professional but also personal to our clients.
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Review from C W (Daughter of Client) published on 2 October 2019 Submitted via Postal Review Card•
Overall Experience
My father is able to maintain a fairly independent life, with the help of the carers. He enjoys walks in the park and attending the Salvation Army afternoon, which he can do with the help of the carers.
My father is able to maintain a fairly independent life, with the help of the carers. He enjoys walks in the park and attending the Salvation Army afternoon, which he can do with the help of the carers.
↩Reply from Tony Hussain, at Home Instead (Ealing & Hounslow)
Independence of our clients is important to us, and if they can continue to do things they enjoy like going to the Salvation Army, then we know we are making a difference.
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Review from Lesley C (Daughter of Client) published on 17 September 2019 Submitted via Postal Review Card•
Overall Experience
Our experience with Home Instead Senior Care has been very good. They provide an excellent service that has proved invaluable to me since the death of my mother in February.
The office staff are very helpful and do all they can to resolve any problems and all the carers are really great with Dad...
Our experience with Home Instead Senior Care has been very good. They provide an excellent service that has proved invaluable to me since the death of my mother in February.
The office staff are very helpful and do all they can to resolve any problems and all the carers are really great with Dad and are very happy when I see them.
↩Reply from Tony Hussain, at Home Instead (Ealing & Hounslow)
Thank you for your kind words. Yes, it's been a challenging time since the death of your mum, but together with continuous communication with yourself, your dad has continued to live at home, with the regular CAREGivers visiting each day/night.
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Review from S S (Daughter of Client) published on 29 August 2019 Submitted via Postal Review Card•
Overall Experience
Reliable, flexible, courteous staff.
Reliable, flexible, courteous staff.
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Review from Gurvinder C (Daughter of Client) published on 9 August 2019 Submitted via Postal Review Card•
Overall Experience
Happy with the support and care at the service. Followed through with regular reviews if changes required. Mum is very attached to the carer who is very good with Mum.
Happy with the support and care at the service. Followed through with regular reviews if changes required. Mum is very attached to the carer who is very good with Mum.
↩Reply from Tony Hussain, at Home Instead (Ealing & Hounslow)
Looking after your mum for almost 2 years now. Thank you for the review and kind comments of the care received. Our hourly rates may be a little higher than others, but we also aim to deliver a very high quality of care, with continuity, giving our clients a choice of CAREGiver and regular support visits and reviews of how we can improve the care and support even further.
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Review from John B (Son of Client) published on 9 August 2019 Submitted via Postal Review Card•
Overall Experience
Very good all-round support.
Very good all-round support.
↩Reply from Tony Hussain, at Home Instead (Ealing & Hounslow)
It's great to hear that we have been offering care and support for mum for over 3 years now and we are making a difference. It's amazing to see, after my visit to her recently, how well she is doing and still living as independently as possible, with the support of our CAREGivers.
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Review from E E (Client / Service User) published on 19 June 2019 Submitted via Postal Review Card•
Overall Experience
Completely happy with the service I receive and with the caregiver who has been allocated to me.
Completely happy with the service I receive and with the caregiver who has been allocated to me.
↩Reply from Tony Hussain, at Home Instead (Ealing & Hounslow)
We like to be consistent in delivering excellent care every day and it's good to hear many of our clients valuing the care they receive.
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Review from N K (Client / Service User) published on 14 June 2019 Submitted via Postal Review Card•
Overall Experience
I am very happy with the carers. They make me look pretty.
I am very happy with the carers. They make me look pretty.
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Review from Patricia R (Client / Service User) published on 29 May 2019 Submitted via Postal Review Card•
Overall Experience
Carers very helpful and caring.
Carers very helpful and caring.
↩Reply from Tony Hussain, at Home Instead (Ealing & Hounslow)
Great to hear you are happy with the care and support.
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Review from Steven L (Client / Service User) published on 29 May 2019 Submitted via Postal Review Card•
Overall Experience
Great service, always willing to go the extra mile. Very friendly. Would recommend to my friends.
Great service, always willing to go the extra mile. Very friendly. Would recommend to my friends.
↩Reply from Tony Hussain, at Home Instead (Ealing & Hounslow)
Thank you for the positive feedback. We are always looking to improve our services and to receive Excellent reviews shows our CAREGivers are doing an amazing job every day. We will continue to strive to make a real difference in people’s lives allowing them to live independently in their own homes.
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Review from Satish V (Father of Client) published on 17 May 2019 Submitted via Postal Review Card•
Overall Experience
Overall, the care for our son works well with the carers.
Ideally, we like to have a long continuing care plan in going forward.
Overall, the care for our son works well with the carers.
Ideally, we like to have a long continuing care plan in going forward.
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Review from Rahima A (Client / Service User) published on 15 April 2019 Submitted via Postal Review Card•
Overall Experience
I would like to thank the very nice social worker for introducing me to have care from a very nice respectful company Home Instead. The staff and the care are so nice that I can't find the words to convey my sincere appreciation, that each of them, the Manager, the Supervisor and the carer are all...
I would like to thank the very nice social worker for introducing me to have care from a very nice respectful company Home Instead. The staff and the care are so nice that I can't find the words to convey my sincere appreciation, that each of them, the Manager, the Supervisor and the carer are all so kind and making me happy any time I need help. That is why I pray for all of those people. They are helping in a very nice way with respect.
↩Reply from Tony Hussain, at Home Instead (Ealing & Hounslow)
Thank you for your kind words to all the Team. I will pass on your kind comments to them.
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Review from Madelyn R (Wife of Client) published on 15 April 2019 Submitted via Postal Review Card•
Overall Experience
It is great to have regular caregivers for my husband. They have built up a great rapport with him and taken some of the pressure of me.
It is great to have regular caregivers for my husband. They have built up a great rapport with him and taken some of the pressure of me.
↩Reply from Tony Hussain, at Home Instead (Ealing & Hounslow)
I remember myself coming to meet you before starting the service and you wanted everything to be right. The Right CAREGiver, CAREGivers to be on-time, and to have continuity and its pleasing that we have met All your expectations. Thank you.
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Review from Kathleen N (Client / Service User) published on 15 April 2019 Submitted via Postal Review Card•
Overall Experience
Happy with Service.
Happy with Service.
↩Reply from Tony Hussain, at Home Instead (Ealing & Hounslow)
Great to hear you are very happy with our service and CAREGivers for the last 5 years.
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Review from Jean L (Client / Service User) published on 22 March 2019 Submitted via Postal Review Card•
Overall Experience
I enjoyed the service with all the carers. I found them very friendly and felt very comfortable.
I enjoyed the service with all the carers. I found them very friendly and felt very comfortable.
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Review from Bernadette O (Client / Service User) published on 22 March 2019 Submitted via Postal Review Card•
Overall Experience
Great service, always available. Friendly carers, very helpful and eager.
Great service, always available. Friendly carers, very helpful and eager.
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Review from Pauline T (Client / Service User) published on 5 March 2019 Submitted via Postal Review Card•
Overall Experience
When I first needed the service I got it straight away, and an increase in service when necessary.
When I first needed the service I got it straight away, and an increase in service when necessary.
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Review from Olwen A (Client / Service User) published on 5 March 2019 Submitted via Postal Review Card•
Overall Experience
I found the service reliable, friendly and efficient. The carers are personable, generally kind and helpful in all areas including personal and general household tasks.
I found the service reliable, friendly and efficient. The carers are personable, generally kind and helpful in all areas including personal and general household tasks.
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Review from A S (Client / Service User) published on 5 March 2019 Submitted via Postal Review Card•
Overall Experience
An excellent service.
An excellent service.
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Review from Manmeet K (Son of Client) published on 1 March 2019 Submitted via Postal Review Card•
Overall Experience
I am happy with this company for my Mum. It is a good service.
I am happy with this company for my Mum. It is a good service.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 August 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Home Instead (Ealing & Hounslow).
There are no accreditations posted yet for Home Instead (Ealing & Hounslow).
Meet the Team (1)
Paschalina PazouJob Title Registered Care ManagerJoined 2023
The Registered Care Manager, Paschalina Pazou, has a Level 2 Diploma in Working in Care, a Nursing Degree, a Level 5 Leader in Adult Care and an MSc...
The Registered Care Manager, Paschalina Pazou, has a Level 2 Diploma in Working in Care, a Nursing Degree, a Level 5 Leader in Adult Care and an MSc in Dementia. The Registered Care Manager has over 12 years of experience working in Health and Social Care. Paschalina has achieved Train the Trainer Qualifications in the following disciplines: Dementia Care, Parkinson’s Care, Asthma and COPD, Compression Stockings, End of Life Care, Catheter and Stoma Care. Paschalina is passionate about delivering person-centred care for individuals who live at home.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Ealing & Hounslow) to verify any information. View our terms and conditions. Home Instead (Ealing & Hounslow) has an Enhanced Service -what an Enhanced Service includes.
