Home Instead (Oldham & Saddleworth)

I can't thank you enough for the wonderful care you provided for my partner. I had such peace of mind knowing he was so well looked after. He was shown kindness and respect and also you made him smile every day.

We would have no hesitation in recommending Home Instead.

As my parent's health has declined it has been easy to step up the number of hours care needed. Management have been very sympathetic - accommodating issues that have needed carers to occasionally stay a little longer than scheduled - and their communication has been superb, responding to emails and texts when the office is closed. You won't regret using this company.

I cannot praise Home Instead and especially the carer they provide for my father highly enough. He has Alzheimer's and his condition has deteriorated considerably during the last 12 months. They have been supportive, considerate, flexible, utterly reliable and always understanding, at times going out of their way to help both my father and myself as I live some distance away. As a company, they were highly recommended to me and they have more than lived up to this.

My first experience with Home Instead occurred when I broke my wrist as a result of a car accident. I required help in the shower each day of four weeks. From my first enquiry, I received excellent attention for my needs and a full explanation of the way the system works for individual needs. My daily carer was a great help and encouraged my ability to cope with the situation. She was bright and cheery each morning and got on very well. I enjoyed her company. She was very professional and I can recommend Home Instead as I intend to use the services again if necessary.

A really good team look after my mum. They listen to her, encourage her and chat to her and cheer her up. And still get all the work done. The managers have always been sympathetic when we have needed extra help.

A wonderful service that has helped my Nanna and our family hugely. The carers are very friendly and approachable and the management is brilliant. They are quick to respond with any problem and have put our minds at rest knowing my Nanna is in good hands.

More than happy so far, and wholeheartedly recommend them.

Oh, and my Thanks to the office staff who have always been very helpful and have been great.

My mum had care increasing from 1 hour a day to 3 hrs a day. An amazing service by a professional team. Mum loved them. They gave wonderful support to her in every way - nothing was too much trouble. Dignity and respect always. Reliable and trustworthy. Our family owes them such gratitude.

As soon as she comes through the door these are some of the things we get up to - washing, ironing, shopping etc.

I have nothing but praise for Home Instead, their carers and managers. From day one they have been efficient and accommodating. I have always felt that Mum was in safe hands. Her carers quickly formed a positive relationship with her and she thoroughly enjoyed their visits and trusted them. Carers and managers always went the extra mile to look after her. The communication was also excellent and I was always informed promptly of issues arising. I would thoroughly recommend this service to anyone.

As a family, we are so grateful for the care my Mum and Dad receive. It makes a huge difference to their lives, and that makes a difference to mine, as you can imagine!

Our Carers brighten their days no end. We really do have the best care team, not just for the basics, but for more besides. They both do the 'above and beyond stuff' whether that is sorting dangly ear-rings for Mum or baking a cheese and onion pie for them both (Dad has not stopped talking about this!!).

And lastly, thanks, of course, go to all of the Team. You are an extremely professional group to deal with, but with a sound understanding of the problems your clients and their families face each day, and this is reflected in the manner of the team as a whole.

I just thought that I'd let you know this!

I count all the carers I have had as friends and am pleased to welcome them into my house they are always cheerful and brighten the mood as we have fun chats and often encouragement from them to a more positive view on live when I'm down in the dumps. They also fulfil many tasks I ask within reason be it washing me personally or changing my bed or whatever. I am always sorry when the hour is over.

Extremely pleasant, helpful and caring.

What can I say? You are certainly covering a lot of essential ground with regard to the special requirements of the elderly and their individual care. Your well trained lovely carers help us through the day - always bright, caring and compassionate and ready to help - whatever - what a blessing! I like one carers visits which I think are very necessary. I cannot give any single act of care - there are so many - lets put it under one umbrella - LOVE!! Bless you. What would we do without you?

If only all care companies delivered this level of care!

Home Instead has given me really good care and service. My carers are lovely, treat me with great dignity, and very professional. The office staff are lovely to deal with, and do a great job organising my care. They are a brilliant company.

We would definitely recommend Home Instead to anyone who needs the BEST in home care.

When I first came home from hospital I didn't know what was going on. The staff were really marvellous with me. Nothing was too much trouble, they were well mannered, treated my home with respect and couldn't do enough for me. I lost a few days and couldn't remember things and the girls took it slow to put the pieces of the jigsaw together for me. I'm so happy with the girls, I feel they are like family. No one could have treated my home, family and myself with as much respect as these girls have.