Home Instead (Oldham & Saddleworth)

Home Instead supported my Mum for a number of years, having a core team of carers who knew Mum well was always reassuring both to her and her family. I was impressed by the genuine care provided, particularly the caregivers' focus on maintaining Mum's dignity at all times which was so important to her.

Home instead provided care to my mum between September 2015 and March 2016 until she went into a nursing home. The care they provided was excellent.From the initial meeting with the Manager,who clearly understood the type of care we wanted for mum (who had advancing dementia) we were reassured that this was a company who provided quality care. The carers were kept to the same ones so that my mum was able to develop a relationship with them and felt safe and secure. From previous experience,other agencies do not go to this effort and send a variety of different carers in with different levels of skills -in short,they were awful. Although Home instead were more expensive,we knew this was because of the quality of care they provided and in my opinion they were more than worth this extra cost. The carers who visited my mum were fantastic and were kind and caring people,obviously in the right job. I believed they genuinely cared about Mum's welfare.

The Home Instead team provided exceptional service to my mother. They provided not only basic care, but a level of companionship and friendship which went well beyond the call of duty. Each member of the team was exceptional and I thank them for their wonderful service. I wouldn't hesitate to recommend Home Instead.

From the first telephone call to the last i was and remain impressed by everything about this firm. Re-assured by the spotless smart offices and the friendliness and courtesy of the staff we met, outline arrangements were quickly agreed. I was given the confidence to return home to live alone (following my accident) under the care of Home Instead. It was clear that my problems were fully understood and everything possible was done to teach me how to cope with them and avoid any unnecessary pain. Adjustments to furniture and lay-out were made with skill, judgement and experience and any requests by me were met with courtesy and efficiency. Should the need for help arise again in the future i see no reason whatever to seek it elsewhere.

While they are not cheap, Home Instead Saddleworth deliver a high quality service and we are very grateful for their care.

Home Instead provided support and companionship to mum to enable her to live at home, in familiar surrounding where she was happiest. The carers were wonderful with mum and build a really positive relationship with her. Using Home Instead was definitely the right decision for mum and for me knowing mum was well cared for and supported.

An excellent, caring service. Management and care staff were superb. Service provided was far in excess of that expected.