Home Instead (Oldham & Saddleworth)

113-115 High Street, Uppermill, Oldham OL3 6BD
Review Us
10 84 Reviews
  • Home Instead (Oldham & Saddleworth), Oldham
Home Instead (Oldham & Saddleworth) has built up a good community reputation through a service that is friendly, versatile and professional. All carers are qualified to carry out personalised provision, helping older and vulnerable adults to live dignified and comfortable lives in their own homes.

Home Instead take a friendly approach towards family and loved ones and consults regularly with related health services and authorities in order to make sure client well-being is protected over the long-term.
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Care Provided by Home Instead (Oldham & Saddleworth)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Available on request

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Mick Sheehan (Managing Director)

Home Instead (Oldham & Saddleworth) Reviews (84)

10

Home Instead (Oldham & Saddleworth) has a Review Score of 10 (10.000) out of 10, based on 10 reviews in the last 2 years.
Over all time Home Instead (Oldham & Saddleworth) has 84 reviews.

Overall Experience
  • 83
  • 1
  • 0
  • 0
  • 0
Date Published
  • 84
  • 3
  • 4
  • 10
  • 74
Reviewer Connection to Home Instead (Oldham & Saddleworth)
  • 33
  • 18
  • 14
  • 3
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 84, showing 81-84
Review from J F A H (Client) published on 27 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first telephone call to the last i was and remain impressed by everything about this firm. Re-assured by the spotless smart offices and the friendliness and courtesy of the staff we met, outline arrangements were quickly agreed. I was given the confidence to return home to live alone (following
my accident) under the care of Home Instead. It was clear that my problems were fully understood and everything possible was done to teach me how to cope with them and avoid any unnecessary pain. Adjustments to furniture and lay-out were made with skill, judgement and experience and any requests by me were met with courtesy and efficiency. Should the need for help arise again in the future i see no reason whatever to seek it elsewhere.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from David P (Son-in-law of Client) published on 19 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found Home Instead Saddleworth to be an extremely professional, caring and reliable organisation at all levels.
The office staff ensured that all contact that we had with them was actioned, calls were always returned and we felt that we had got some one that would never let us down and make every
effort for us all.
The carers were all extremely good. They were prepared to deal with any situation, major or minor, with good humour, while ensure my father-in-law's dignity, privacy and safety at all times.
While they are not cheap, Home Instead Saddleworth deliver a high quality service and we are very grateful for their care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Margaret L (Daughter of Client) published on 15 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home Instead provided support and companionship to mum to enable her to live at home, in familiar surrounding where she was happiest. The carers were wonderful with mum and build a really positive relationship with her. Using Home Instead was definitely the right decision for mum and for me knowing
mum was well cared for and supported.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Geoff W (Nephew of Client) published on 4 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent, caring service. Management and care staff were superb. Service provided was far in excess of that expected.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Home Instead (Oldham & Saddleworth) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Home Instead (Oldham & Saddleworth) is calculated as follows: ( (60 Excellents x 5) ) ÷ 60 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Home Instead (Oldham & Saddleworth) is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Jun 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (17)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Oldham & Saddleworth) to verify any information. View our terms and conditions. Home Instead (Oldham & Saddleworth) has an Enhanced Service - more info.