London Care (South London)

Unit 49, St Olav's Court, City Business Centre, Lower Rd, London SE16 2XB
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1.0 3 Reviews
  • London Care (South London), London
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Care Provided by London Care (South London)

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in Charge

  • Oluwabusayo Fademi (Manager)
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London Care (South London) Reviews (3)

1.0

London Care (South London) has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years.
Over all time London Care (South London) has 3 reviews.

Overall Experience
  • 0
  • 0
  • 2
  • 0
  • 1
Date Published
  • 3
  • 1
  • 1
  • 1
  • 2
Reviewer Connection to London Care (South London)
  • 2
  • 1
Total of 3, showing 1-3
Review from S B (Son of Client) published on 20 October 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Absolutely terrible company avoid at all costs.
There gave been so many issues with the scheduling of visits to medication not being given properly to how the house has been left.
The issues when raised are never addressed and just seems like they are on repeat.
Do not consider them for care as
you will regret it
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alan C (Son of Client) published on 10 February 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
I and my family have no complaints about the carers, the complaint is about the office staff. They do not send out rotas until halfway through the week, do not pass on messages, do not answer the phone over the weekend, and blame their staff when things go wrong, although it is not the staff's fault.
The carers themselves cannot be faulted. They are being let down by very poor management. They tried to stop my mother from coming downstairs on a stairlift by saying one of the carers had hurt her back trying to move my mother. All the carers deny this, which caused my mother stress. This could be a good company if it had an office manager who knew what they were doing, not let the staff do what they want to do. Management skills very are poor.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ann G (Daughter of Client) published on 21 November 2018 Submitted via Website • Report
Overall Experience 3.0 out of 5
Carers are lovely and I cannot fault them at all; they are really nice caring people. The office admin staff are an absolute nightmare. They don’t answer the phone and think it is okay for an 86 year old late-stage dementia sufferer and her 84-year-old husband to be let down constantly by their lack
of staff. When a client/care user needs 2 carers it is for a valid reason so to keep sending 1 carer who tries their best is an absolute shambles. It happens far to often to be a mistake. If they cannot provide the level of care needed to admit it, don’t just hope for the best. You are paid to provide the care. I feel for the carers who really do try their best!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for London Care (South London) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.000 for London Care (South London) is calculated as follows: ( (5 Very Poors x 1) ) ÷ 5 Ratings = 1
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for London Care (South London) is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Meet the Team (0)

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Frequently Asked Questions about London Care (South London)

What Type of Services does London Care (South London) offer?

London Care (South London) offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact London Care (South London) to verify any information. View our terms and conditions. London Care (South London) has an Basic Service - more info.