Premier Care Services EG Ltd

I highly recommend Premier Care to anyone who needs a loved one caring for.

Excellent service.

I am pleased to say that we have excellent service from Premier Care Services EG Ltd. The carers really care and I am most grateful to have their help and understanding of my husband's condition.

All I can say is that this is a great service. All the ladies that come in are great. I am going to add extra time to my care plan. Always within time. All the ladies know what I need. My family know I am in good hands.

Well done team. Definitely a 5 star.

My mum is elderly and lives on her own. Premier Care Services EG Ltd have been there from the beginning. From several years ago where they just provided help with meals and cups of tea to now where they help with bathing and personal care, as well as a quick chat, food and drink preparation. I know mum is in good hands as I am always informed if there is a health issue or a problem. During lockdown without visitors, mum has been glad of the company, smiles and quick chats while other duties are performed. I can relax knowing mum is well looked after. I thoroughly recommend Premier Care Services EG Ltd.

Having had a regular and experienced carer for a long time, we've received no communication why this carer no longer attends these appointments. Instead, we now have different carers of varying experience, capability and rapport. My husband has Alzheimer's and our carer understood his needs and also brought much laughter to him and me which is so important as his carer. The consistency and trust we had is no longer there and to not understand why is even more frustrating.

I am so grateful for the outstanding care, professionalism and respectfulness that Premier Care brought to our home during a very trying and stressful time. My dad, fiercely independent, was not the kind of person to ask for or accept help from anyone. The wonderful carers found the right balance providing excellent care in a way that my dad found acceptable. Though he would never admit it, I know he grew to trust the familiar faces and he came to rely on them as he became increasingly frail and dependent. Premier Care’s communication was outstanding. We were kept informed if timings needed to change and the carers always kept meticulous notes for me. Premier helped my dad to maintain his sense of independence and dignity. They worked seamlessly alongside me and the community nurses as his health declined. They undoubtedly helped me to honour my dad’s wish to die at home where he felt safe. A massive thank you to all of you; what you do is amazing.

Premier Care Services EG have been caring for my father for over 2 years and we have always been very impressed with the service. The communication is excellent and the office staff are always helpful. The carers are professional, reliable and go above and beyond their duties. Would highly recommend this agency.

I would not hesitate to recommend Premier Care Services EG, in fact, I have already done so.

I first contacted Premier at the start of the COVID-19 lockdown as a mum, who has Alzheimer's and living alone, was getting very confused and lonely with the lack of visitors or being able to go anywhere. Premier have been excellent with her and I think their visits really cheered her up during a very difficult time. In October mum had to go into hospital for an operation, and Premier have been amazingly flexible and helpful in her post-op care. I would definitely recommend the team at Premier to anyone looking for an excellent care agency - they have been an absolute life-saver in 2020 for mum and family.

My mum was cared for very well with the carers from Premier Care over the last 10 months. They stepped up when we went into lockdown and immediately started going in to see her. My mum loved to see them as she was on her own and she enjoyed the laughs they had together. Nothing was too much for them and they took care of her needs exceptionally well. After she had an operation they were there every day taking her to appointments as needed - nothing is too much for them. I would recommend them to anyone looking for carers for a loved one. They kept in contact with the family and even though my mum is now in a care home they are still asking after her welfare.

I would just like to say a huge thank you to everyone at Premier Care who cared for my mum in the last week of her life. The care she received by all the carers was wonderful, I don't know how we would have coped without them, also they arranged and advised us about all the equipment we needed. Special thanks to the team. My sister and I would like to thank you for guiding us through Mum's last week and making it less traumatic for all of us, it is truly appreciated.

Very pleasant, helpful staff.

The recommendation is largely based on the particular/specific carer my dad has on a regular basis. Not only does she benefit him, but also my mum who is the primary carer. The carer is super efficient and has a bubbly, enthusiastic personality, and always has a story or tale to tell my parents and make them laugh. This demonstrates that its more than a tick box exercise, unlike some of the other carers - its to provide the practical but also the human/emotional element of care which truly makes her valuable.

We are so grateful for all the kind support provided.

I am impressed with the care and attention I receive.

Care given by the above company cannot be any higher praise than 100%.

Overseen with excellence.

All my carers have done an excellent job during the shut down. I think the world of them. Management have done well to find our carers.