Formally known as TLC Homecare, Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire. They are proud to support people to live in their own homes for longer and can provide a full range of homecare services.
Their 'Values' are embedded throughout the Organisation to ensure they reflect their Vision (...to deliver a...
Care Provided by Choices Homecare (Barnsley)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £30.04 - £31.69
We tailor a unique quote (person centered and obligation free) for each of our clients individually.
If you're looking for care services (or you're looking for services for a family member or someone else you know), please feel welcome to submit an enquiry. A member of our friendly office team will then be in touch and will be more than happy to listen to your needs and create a tailored quote which reflects the information received. Then, should you wish to proceed further, we can agree a mutually convenient day to visit you and set a start date for care to begin.
15 minute calls start from £11.30 with 30 minute calls from £15.14.
If you're unsure if we're able to provide the services you require, please ask and we'll do our very best to help.
Please check out our website for more details about the services we can provide.
Contact Choices Homecare (Barnsley) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Choices Homecare
- Private Owned
Person in charge
- Sheridan Bettney (Registered Manager)
Choices Homecare (Barnsley) Reviews (168)
Choices Homecare (Barnsley) has a Review Score of 9.7 (9.708) out of 10, based on 20 reviews in the last 2 years.
Over all time Choices Homecare (Barnsley) has 168 reviews.
We like to see our regular carers. We would also like you to keep to our arranged times (e.g. contract) as on some occasions you have altered them without discussion. We understand that delays may occur. Overall, we are very satisfied with TLC.
Thank you for taking the time to review us through Homecare.co.uk. We really appreciate all feedback received (both positive & negative) to assist us in making future improvements. We are pleased you like to see your regular carers and that, overall, you're satisfied with the service we provide....
I would not hesitate to recommend TLC Homecare to anyone in need of a professional/caring provider.
Thank you for taking the time to submit your review - We really appreciate all feedback received (both positive & negative) to assist us when making further improvements. We are so pleased that you and your mum feel happy with the service we provide and that your Mum feels 'at ease'. Once again, thank you for letting us know and for your kind comments!
The branch manager has been amazing, she's helped me no end for my mum's needs, also one other staff member in particular who bathed Mum has been brilliant. I would highly recommend this care company, staff and coordinators are caring and very helpful.
Thank you so much for taking the time to review us through Homecare.co.uk, we really appreciate all feedback received as it supports us in continuing to improve our services further in the future. Thanks again for the lovely feedback received and for your recommendation, your comments will be fed back to our management team to ensure all involved receive a 'thankyou' for all their hard work.
Every care worker that has been to see my dad has been very good with him, so I am pleased with the work that they are doing for him.
Thank you for taking the time to submit your review, we really appreciate all feedback received (both positive and negative), to assist us in making future improvements to our services. We are really pleased that you have found all of our care workers have been very good with your dad - thanks again for your kind comments!
Most of the carers are kind and include me in conversation. Some (a few hardly talk to me and discuss other service users and their needs and treatment). Most of my carers encourage me to be independent which means they have 'free time'. Many of the carers realise that we as a couple have complex needs and help out in any way they can, putting clothes away, and taking piles of washing upstairs (including my husband's clothes). I really appreciate all the help they give but I do not take it for granted.
Thank you for taking the time to review us, we really appreciate all feedback received (both positive and negative) to assist us in future improvements. We are pleased you are mainly happy with the care you receive from us and have passed your comments on to our senior management team to enable...
I would like to thank all office staff and home care providers at TLC Homecare for their thorough and kind approach to the care of Mum. Particular thanks to the care providers who are punctual and reliable and because the same staff attend to Mum's needs, it means less stress and anxiety for Mum, my sister and me.
Thank you for taking the time to submit your review, we appreciate all feedback received (both positive and negative) to assist us in improving our services further in the future. Please rest assured that your comments and thanks will be passed on to both the office and community teams to ensure...
My family feel that my mum is treated with respect and dignity; they go above and beyond. The carers respond to Mum's changing needs.
Thank you for taking the time to submit your review; we appreciate all feedback received (both positive and negative) to assist us in improving our services further in the future and are really glad to hear from you. We are pleased that you find our care workers go 'above and beyond and respond to...
Friendly emphasis. Respect all of these things and more. Explain my experience.
Thank you for taking the time to review us. We really appreciate all feedback received (both positive & negative), to assist us in making future improvements. We are pleased that you find the service you receive very friendly and respectful. Thanks again for your kind comments!
The one thing that's wrong with this company is that some of the carers don't give me the privacy that I ask for. I find some very intimidating. They try to take my independence away from me and they're always nearly an hour late.
Thank you for taking the time to review us. We take all feedback very seriously and appreciate all comments received (both positive & negative), to assist us in making further improvements in the future and to allow us to promptly resolve any issues, that may occur. We're sorry that you felt some...
We have been extremely impressed by TLC so far. The standard of care and communication is very high. The "app" service is excellent - really useful in keeping abreast of the daily updates. In respect of all the carers we have met - extremely kind and considerate to nursing needs, and all doing a great job. Thanks!
Thank you for taking the time to complete your review; we really appreciate your kind comments. Please rest assured that wherever possible, all positive feedback is passed on to our care workers in the form of compliments and a thank you for all of their hard work. Thanks again for the fabulous feedback received!
A very friendly review, made Mum feel at ease. Mum joined in the conversation where and when she could.
Thank you for taking the time to submit your review, we really appreciate all feedback received (both positive and negative), to support us in improving our services further in the future. We are really pleased that you were happy with your Mum's review and are glad she was able to join in, where she could, as we really encourage service user participation. Thanks again for your kind comments.
Not always treated with dignity. Changed in the lounge with blinds open. Communication - I don't like the way some carers speak to me.
Thank you for taking the time to submit your review. We really appreciate all feedback (both positive and negative), to assist us in making future improvements as we move into the future. We are really sorry that you don't feel you are always treated with dignity and don't always like the way you...
The carers are all friendly and helpful and if requested, will try to accommodate our wishes if they are able to. Mum likes all her carers and is happy with them.
Thank you for submitting your review to Homecare.co.uk. We really appreciate all feedback received as it supports us to improve our services further in the future. We are really pleased that you and your mum are happy with the care received. Thanks again for your lovely comments.
These are strange times. The staff on the ground (carers) are running themselves ragged. The way carers and care companies have been seen, funded and worked has been so negatively that carers have left the companies at a greater pace. Care companies are now unable to meet needs, in particular, my needs. I feel for the staff that are run off their feet.
Thank you for taking the time to complete your review. Please rest assured that we take all feedback very seriously (both positive and negative), to assist us in improving our services as we move forwards into the future. We have asked the Registered Manager of your service to get in touch, in...
Losing good staff with the experience to know what is needed.
Thank you for taking the time to complete a review, we really appreciate all feedback received (both positive and negative), to assist us in making further improvements in the future. The past couple of years have generally been a very challenging and difficult time for health and social care and...
It is just like an everyday routine. I just have carers to give me my medication morning and night. If I was having trouble opening a bottle most of them would do it for me. Some ask if there is anything I want doing. Most times, it's just giving me tablets. To be honest, it's someone to talk to. I got quite close to a carer who left. She would have done anything for me. I do miss her. Now, there are quite a few young carers just learning the job.
Thank you for taking the time to complete your review, we appreciate all feedback received and are pleased you find our staff generally helpful. We are sorry that a regular carer left and that you miss her but we hope that, in time, you will feel the same about the newer care workers who visit you....
Everything runs smoothly. Carers are nice to me and come on time. Better care company than the last ones.
Thank you for taking the time to complete your review. We really appreciate all feedback received in order to assist us with making further improvements as we move into the future. We are really pleased that you find things run smoothly. Thanks again for your kind comments.
I am very satisfied with the service I receive. Everybody is cheerful and chatty and they all treat me with dignity. I thank them all.
Thanks for taking the time to review us. We really appreciate your feedback and are really happy that you are satisfied with the service you receive. Your thanks will be passed on to the care workers involved, to allow them to receive a thank you for all their hard work. Thanks again for your lovely comments!
Reliable, caring and professional service. Compassionate and caring staff. The best care ever.
We are so pleased you find our services reliable, caring and professional. Your feedback will be passed on to the care workers who visit to allow them to receive a thank you for all their hard work. Thank you for completing your review and for the kind comments received.
Carers have been a great help to my mum. They looked after her and gave her the help she needs. Always polite and friendly and even in these difficult times, I have always been kept up to date and they have done a great job.
Thank you for taking the time to complete your review. We take all feedback very seriously as it assists us to improve our services further in the future. Thanks again for your kind comments, we're really pleased you feel happy with the service we provide.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 November 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Wednesday 06 Nov 2024At Optimo Care Group, we believe that exceptional care comes from exceptional people. Our inaugural Pride Awards 2024 celebrated those within our organisation who go above and beyond, embodying the...
Awards / Recognitions (2)
- Recipient: Choices HomecareDate: Saturday 29 Jun 2019
- Recipient: Choices HomecareDate: Thursday 05 Apr 2018
Meet the Team (1)
I'm Sarah, a care coordinator covering the Cudworth, Town, Darton, Worsbrough, plus any other areas of Barnsley in between.
I never thought of ever getting into care work until the horrible COVID-19 struck, and I couldn't do my previous job. I felt grounded and needed to get out of the house. I then saw a job for home care and thought I'd give that a go! I fell in love with care so much that I gave up my other job and became a team leader, and then, due to hard work, dedication and transferable skills, I became a care coordinator. I joined Choices due to the positive things I had heard and the career progression that is offered. Since starting, I have never looked back and can't wait to see where this journey will take me.
In my spare time, I love spending time with my beautiful little boy and husband.
Frequently Asked Questions about Choices Homecare (Barnsley)
How many Carers does Choices Homecare (Barnsley) employ?
Choices Homecare (Barnsley) employs 100 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Choices Homecare (Barnsley) to verify any information. View our terms and conditions. Choices Homecare (Barnsley) has an Enhanced Service - more info.