Loading...

Choices Homecare (Barnsley)

C/O Head Office, Maple House, Maple Estate, Stocks Lane, Barnsley S75 2BL
Choices Homecare (Barnsley) Logo
Choices Homecare (Barnsley) logo
Choices Homecare (Barnsley), Barnsley
Choices Homecare (Barnsley), Barnsley
Choices Homecare (Barnsley), Barnsley

Formally known as TLC Homecare, Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire. They are proud to support people to live in their own homes for longer and can provide a full range of homecare services.

Their 'Values' are embedded throughout the Organisation to ensure they reflect their Vision (...to deliver a...  

Care Provided by Choices Homecare (Barnsley)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £30.04 - £31.69

We tailor a unique quote (person centered and obligation free) for each of our clients individually.

If you're looking for care services (or you're looking for services for a family member or someone else you know), please feel welcome to submit an enquiry. A member of our friendly office team will then be in touch and will be more than happy to listen to your needs and create a tailored quote which reflects the information received. Then, should you wish to proceed further, we can agree a mutually convenient day to visit you and set a start date for care to begin.

15 minute calls start from £11.30 with 30 minute calls from £15.14.

If you're unsure if we're able to provide the services you require, please ask and we'll do our very best to help.

Please check out our website for more details about the services we can provide.

The price(s) shown are provided by the agency. Contact Choices Homecare (Barnsley) for full pricing details and T&Cs.

Contact Choices Homecare (Barnsley) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Clair White (Registered Manager)

Choices Homecare (Barnsley) Reviews (168)

9.7

Choices Homecare (Barnsley) has a Review Score of 9.7 (9.705) out of 10, based on 19 reviews in the last 2 years. Over all time Choices Homecare (Barnsley) has 168 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Choices Homecare (Barnsley)
Loading...
Showing 168 reviews matching selected criteria
Review from G L (Client / Service User) published on 2 May 2024 Submitted via Postal Card
Overall Experience

My honest opinion of TLC care workers are to be given a medal for their care to people who cannot help themselves, or a box of fancy chocolate would not go amiss. Your care team are gifted with exceptional methods of care e.g methods of care, equipment, handling methods (bed-bound), support in movements, working together.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We really appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some really positive feedback, all compliments will be passed on to our care workers respectively. Thanks again, for your time taken to provide us with this important feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L F (Wife of Client) published on 1 May 2024 Submitted via Postal Card
Overall Experience

All the staff who deliver the service are caring and very professional.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We really appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some really positive feedback, all compliments will be passed on to our care workers respectively. Thanks again, for your time taken to provide us with this important feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K B (Daughter of Client) published on 1 May 2024 Submitted via Postal Card
Overall Experience
New carer has only been coming for a week but has already built a supportive relationship with my elderly mum who has Alzheimer's, dementia and mobility issues.

Carer encourages her to walk and praises her achievements which makes her feel good. Thank you.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We really appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some really positive feedback, all compliments will be passed on to our care workers respectively. Thanks again, for your time taken to provide us with this important feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from G E (Wife of Client) published on 30 April 2024 Submitted via Postal Card
Overall Experience

Overall care of my husband is excellent. He does not like change so continuity of care is essential. On occasions when substitute carers come they are inexperienced and need assistance from myself.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We really appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some really positive feedback, all compliments will be passed on to our care workers respectively. Thanks again, for your time taken to provide us with this important feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M B (Client / Service User) published on 30 April 2024 Submitted via Postal Card
Overall Experience

After a few months, my carers and the time I have specified have settled into a routine. My carers have been very good to me and on occasion have been exceptional.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We really appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some really positive feedback, all compliments will be passed on to our care workers respectively. Thanks again, for your time taken to provide us with this important feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Hugh D (Husband of Client) published on 24 April 2024 Submitted via Postal Card
Overall Experience

Staff are very caring and take the time to listen and speak to my wife. This helps her to feel good. She sees them as friends who have called just to see her.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for taking the time to review us, and for the fantastic feedback received. We are so pleased you and your wife feel that we are a fantastic team of people and that we provide high-quality care. Should there ever be anything you want to ask (or need help with), please do get in touch with...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from B C (Client / Service User) published on 11 April 2024 Submitted via Postal Card
Overall Experience

I receive good and pleasant service from all my carers. I prefer the carer to come between 8.45 am and 9 to 10 pm.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for taking the time to review us, and for the fantastic feedback received. We are so pleased you feel that we are a fantastic team of people and that we provide high-quality care. Should there ever be anything you want to ask (or need help with), please do get in touch with our office...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M T (Relative of Client) published on 9 February 2024 Submitted via Website
Overall Experience

Great bunch of friendly, caring people who treat my aunt with dignity and respect. Nothing is too much trouble. My auntie idolises all the ladies that come in and is always pleased to see them. It's really great to see, and we as a family get so much peace of mind.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for taking the time to review us, and for the fantastic feedback received. We are so pleased you feel that we are a fantastic team of people and that we provide high-quality care. Should there ever be anything you want to ask (or need help with), please do get in touch with our office...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D A (Son of Client) published on 5 February 2024 Submitted via Postal Card
Overall Experience

The review was ok. The care package is ok.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for taking the time to review us. We really appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. After our telephone conversation, I am glad that you and your mum are happy with the care that we are providing. Thanks again, for your time taken to provide us with this important feedback.

Staff
Care / Support
Management
No Rating
Treated with Dignity
Value for Money
No Rating
Review from Carol W (Wife of Client) published on 19 December 2023 Submitted via Website
Overall Experience

I have this care company because my husband has Alzheimer's, the ladies who come treat my husband with respect, they talk to him and tell him what they are doing. My husband feels comfy with them and they have a chat with me which is nice, very good company.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for taking the time to review us, and for the fantastic feedback received. We are so pleased you feel that we are a fantastic team of people and that we provide high-quality care. Should there ever be anything you want to ask (or need help with), please do get in touch with our office...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Janet M (Wife of Client) published on 14 December 2023 Submitted via Postal Card
Overall Experience

This is my husband's 4th year of care given by TLC Homecare. A good timekeeping service, where possible with carers he knows. The carers give good care and spend time encouraging him to speak. 1 or 2 issues with some new carers requesting more support with double sessions. Overall he is very pleased with TLC Homecare.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for taking the time to review us, and for the fantastic feedback received. We are so pleased you feel that we are a fantastic team of people and that we provide high-quality care. Should there ever be anything you want to ask (or need help with), please do get in touch with our office...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S C (Daughter of Client) published on 12 December 2023 Submitted via Website
Overall Experience

TLC has always been a good care company for my dad. He is hard to please sometimes and is regimented with times of day that carers should arrive if there a minute late he gets on to them. They deal with him in a professional and caring way.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for taking the time to review us, and for the fantastic feedback received. We are so pleased you feel that we are a fantastic team of people and that we provide high-quality care. Should there ever be anything you want to ask (or need help with), please do get in touch with our office...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from T T (Daughter of Client) published on 21 November 2023 Submitted via Postal Card
Overall Experience

Our family cannot praise TLC Homecare highly enough, they are brilliant. All the carers treat Dad with such kindness, understanding and patience. The office-based team are extremely well organised, communicates speedily about any changes or areas of concern and really listens. They genuinely do care about Dad and we are very grateful for everything TLC do. Would highly recommend TLC. Many thanks to all!

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for taking the time to review us, and for the fantastic feedback received. We are so pleased you feel that we are a fantastic team of people and that we provide high-quality care. Should there ever be anything you want to ask (or need help with), please do get in touch with our office...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Chris H (Son of Client) published on 21 November 2023 Submitted via Postal Card
Overall Experience

Our parents now need more care and asking around, TLC were recommended to us. From the very first telephone conversation and first introductory meeting, we felt confident that our parents' needs were understood. Very friendly staff, caring and considerate care.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for taking the time to review us, and for the fantastic feedback received. We are so pleased you feel that we are a fantastic team of people and that we provide high-quality care. Should there ever be anything you want to ask (or need help with), please do get in touch with our office...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Steve M (Son of Client) published on 16 November 2023 Submitted via Website
Overall Experience

Your staff have been providing re-enablement support for my mum after she came out of hospital. I have to say every single one of the care providers were exceptional, going over and above every time they attended. Truly superb, they are a credit to you. I really can't praise them enough.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We really appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some really positive feedback, all compliments will be passed on to our care workers respectively. Thanks again, for your time taken to provide us with this important feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kate L (Friend of Client) published on 1 November 2023 Submitted via Website
Overall Experience

Amazing from the start. My friend was reluctant to receive any care but recently she has needed a little more help than usual. I spoke with the manager of the branch who worked with me to choose the care we needed. Carers are brilliant, kind caring, professional and know how to put my friend at ease.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for taking the time to review us, and for the fantastic feedback received. We are so pleased you feel that we are a fantastic team of people and that we provide high-quality care. Should there ever be anything you want to ask (or need help with), please do get in touch with our office...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Emma C (Granddaughter of Client) published on 27 October 2023 Submitted via Website
Overall Experience

Management have given me great support in helping me deal with a few problems, and have also stepped up when I needed the help regarding the care given. The carers have made real improvements on the care they provide now due to the management, managing situations appropriately and in good time. I have always had good communication from management and they have not failed to deal with any issues. Overall they are a fantastic team of people and the care they provide is to the highest quality

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)

Thank you for taking the time to review us, and for the fantastic feedback received. We are so pleased you feel that we are a fantastic team of people and that we provide a high-quality of care. Should there ever be anything you want to ask (or need help with), please do get in touch with our...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J J (Wife of Client) published on 22 September 2023 Submitted via Postal Card
Overall Experience

The carers are all extremely helpful and friendly both to my husband and myself. I still cannot believe that they make the bed and clean up the bathroom when my husband's care is done. He was even treated to a cup of tea when I was out. Well done. You make life that bit easier for us.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you so much for taking the time to review us. We appreciate all feedback received and are really pleased you are happy with the service your Husband receives from us and are impressed with the care delivered. Thanks again for your kind comments!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gill D (Daughter of Client) published on 15 September 2023 Submitted via Postal Card
Overall Experience
This has been my first experience of home care service for my mum.
We have been extremely impressed with the care from TLC.
All the carers have been very kind, respectful, and professional. They have given Mum time and consideration and not talked down to her.
They are clearly very well-trained, dedicated, and caring.

I can't thank them enough.

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)

Thank you so much for taking the time to review us. We appreciate all feedback received and are really pleased you are happy with the service your mum receives from us and are impressed with the care delivered. Thanks again for your kind comments!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S T (Client / Service User) published on 14 September 2023 Submitted via Postal Card
Overall Experience

I'm extremely happy with carers that all very good but I have regular ones I'm more than happy with three staff members in particular.

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)

Thank you for taking the time to review us through Homecare.co.uk, we really appreciate your feedback. We're really pleased you are happy with the service provided by the care workers who visit you and that overall, this is regular. Thanks again for your kind comments!

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 November 2022
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Wednesday 06 Nov 2024At Optimo Care Group, we believe that exceptional care comes from exceptional people. Our inaugural Pride Awards 2024 celebrated those within our organisation who go above and beyond, embodying the...

Awards / Recognitions (2)

  • Recipient: Choices HomecareDate: Saturday 29 Jun 2019
  • Recipient: Choices HomecareDate: Thursday 05 Apr 2018

Meet the Team (1)

Sarah Ramsey Job Title: Care Coordinator Barnsley Joined: 2023
Sarah Ramsey

I'm Sarah, a care coordinator covering the Cudworth, Town, Darton, Worsbrough, plus any other areas of Barnsley in between.

I never thought of ever getting into care work until the horrible COVID-19 struck, and I couldn't do my previous job. I felt grounded and needed to get out of the house. I then saw a job for home care and thought I'd give that a go! I fell in love with care so much that I gave up my other job and became a team leader, and then, due to hard work, dedication and transferable skills, I became a care coordinator. I joined Choices due to the positive things I had heard and the career progression that is offered. Since starting, I have never looked back and can't wait to see where this journey will take me.

In my spare time, I love spending time with my beautiful little boy and husband.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Choices Homecare (Barnsley) to verify any information. View our terms and conditions. Choices Homecare (Barnsley) has an Enhanced Service - more info.