Home Instead (Ipswich, Woodbridge & Felixstowe)
2 Gamma Terrace, West Road,
Ipswich
IP3 9FF
We will discuss and develop a bespoke care package based on the needs of the individual.
Please get in touch with us today.
Home Instead (Ipswich, Woodbridge & Felixstowe) has a Review Score of 9.6 (9.644) out of 10, based on 17 reviews in the last 2 years.
Over all time Home Instead (Ipswich, Woodbridge & Felixstowe) has 98 reviews.
5.0 out of 5
5.0 out of 5
5.0 out of 5
4.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
The only reason we have stopped using Home Instead is that my parents now need full-time care which Home Instead, regrettably, cannot offer.
5.0 out of 5
4.0 out of 5
After a fall in 2017, my mother was resistant to having help but we persuaded her to give it a go. Home Instead helped shower my mum three times a week. It was incredibly reassuring for us to know someone was keeping
Communication with the team was always very easy and as a family, we struck up a friendly yet professional relationship with her main carer.
Our Mum was recently diagnosed with Alzheimer's and the patience the team had when dealing with this complex issue was outstanding. My sisters & I can’t thank them, and especially her main carer, enough for everything they have done for her.
5.0 out of 5
4.0 out of 5
They always want to be aware of extra needs however small and nothing is too much trouble.
5.0 out of 5
5.0 out of 5
5.0 out of 5
During the entire period of seventeen months, I have found the
5.0 out of 5
5.0 out of 5
4.0 out of 5
Thank you for your feedback, we are very pleased you are getting on with your Caregiver.
Unfortunately, the cost of care to all of our clients has increased to ensure we continue to attract the highest quality of Caregivers on which the quality of our service is based.
The 45p per mile charge is paid back in full to the Caregiver, to cover the running and upkeep of their vehicle.
Thank you once again for providing us with your honest feedback.
5.0 out of 5
5.0 out of 5
4.0 out of 5
Home Instead provided care twice daily for my mother between November 2015 and end March 2016. The
My brother and I were very pleased with their service and grateful for all the trouble they took over my mother.
The Review Score of 9.6 (9.644) out of 10 for Home Instead (Ipswich, Woodbridge & Felixstowe) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Ipswich, Woodbridge & Felixstowe) is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Chris founded Home Instead's Ipswich, Woodbridge & Felixstowe office in 2009. He oversees the leadership and overall direction of the company and is the Nominated Individual to the Care regulator (CQC). With a passion for empowering individuals to fulfil their potential, he is committed to the delivery of high-quality care and an environment in which his employees can thrive.
Chris has many years of management experience and holds a BSc (Hons) Degree and a Master's in Business Administration. He represents twenty other Home Instead offices on the organisation's national Franchise Exchange Council.
Chris enjoys mentoring small enterprises in the local area, is a keen sportsman and is a devoted father to two daughters.
Joanna joined Home Instead in 2012 and is responsible for the overall management of the company, ensuring compliance with the care regulator (CQC) and Home Instead's national standards in all aspects of care.
Joanna holds a Level 5 Diploma in Leadership for Health & Social Care and completed an MBA at Suffolk University Business School in 2019. She is also a governor at St Albans Catholic High School in Ipswich.
Joanna lives with her husband and three children and greatly enjoys singing, sewing, reading, walking and spending time with her family.
Anne joined Home Instead in 2015 as a Care Professional and progressed rapidly through various roles to become Head of Care. She shares the Registered Manager's responsibility to the care regulator (CQC) with our General Manager, Joanna.
As Head of Care, Anne oversees all aspects of our service, ensuring our clients and their families receive the highest quality of service, and the care administrative team in the office are fully supported in their roles. She holds a Level 5 Diploma in Leadership for Health & Social Care.
Anne enjoys spending time with her family and driving, reading and visiting different places.
Mukti was appointed the role of HR Officer in September 2016 and was further promoted to 'Head of People' in 2018. Mukti is responsible for recruiting outstanding individuals to join our growing team of Care Professionals, as well as providing general HR support and advice to the entire business, together with proactively enhancing our Care Professional experience.
Mukti has several years of experience working at a managerial level within the retail sector. Deciding on a change of career, Mukti joined Home Instead Senior Care initially as a Care Professional in early 2016, before her appointment and subsequent progression in the office team.
Mukti relocated from London to Felixstowe in 2012, and she enjoys travelling, socialising and learning about different cultures.
Our Care Professionals and Live-In Care Professionals are employed by us and are positioned right at the heart of our service. They are an incredibly compassionate, dependable and caring group of individuals, who come from all walks of life.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Ipswich, Woodbridge & Felixstowe) to verify any information. View our terms and conditions. Home Instead (Ipswich, Woodbridge & Felixstowe) has an Enhanced Service - more info.
