Mum has been extremely pleased with the service received.Avril(Daughter of Client/Service User)

Home Instead Senior Care (Southampton) have been completely fantastic!Laura S(Daughter of Client/Service User)

I honestly don't know how mum would stay living independently in her own home without themMo F(Daughter of Client/Service User)

Mum has been extremely pleased with the service received.Avril(Daughter of Client/Service User)

Home Instead Senior Care (Southampton) have been completely fantastic!Laura S(Daughter of Client/Service User)

I honestly don't know how mum would stay living independently in her own home without themMo F(Daughter of Client/Service User)

Home Instead Southampton are very proud to have been awarded the rating of Outstanding in the Caring Category (March 2022) by the CQC and you can view the excellent report online or on their website.
It can be overwhelming, wondering where to start, when first considering in home care services for a loved one, and the team at Home Instead Southampton are here to help. They can give help and assurance...
Care Provided by Home Instead (Southampton)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Available on request
Contact Home Instead (Southampton) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Mike Harrold (Managing Director)
Home Instead (Southampton) Reviews (163)
Home Instead (Southampton) has a Review Score of 9.8 (9.767) out of 10, based on 16 reviews in the last 2 years.
Over all time Home Instead (Southampton) has 163 reviews.
Over the 2 and a half years service we have been very happy with Home Instead Senior Care in every way, from the care givers to management. All are very efficient and professional, cannot fault the system- the best I know and would recommend to anybody.
Thank you for your wonderful comments. We strive to provide a professional, caring service where the needs of the client, and their family are fully considered.
They've done everything we've asked then to and more. Our carers are very helpful and has done additional things, they will do anything we ask they are very good.
Thank you for your comments Patrick. Our CAREGiver team always want to go the extra mile and do those little things that make a difference to the lives of our clients.
I have used Home Instead for nearly a year now for my elderly mum to have a regular shower, we are so lucky to have such a wonderful person as her carer, who mum really enjoys the company of. I have also found the other girls who have helped my mum very nice and helpful too. Well done Home Instead, I would thoroughly recommend these people to anyone. 10/10!
Dear David, thank you so much for your wonderful comments. When we start care for a new client we take time to select a CAREGiver who we believe is well matched to the individual. We are really pleased that the CAREGiver and your mum get on so well.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2020- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (Southampton).
Awards / Recognitions (11)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home InsteadDate: Wednesday 31 May 2023
Meet the Team (17)
Mike & Greg (father and son) joined the Home Instead Southampton community in late 2019 and we look forward to continuing the 10-year legacy that has been created by the founding owners Luisa and Graeme.
With over 30 years of senior business management experience and a real desire to make a positive difference in our community, Mike is on a “spiritual” mission to deliver quality care to all of our Clients and to go above and beyond with support for our Care Professionals!
Having grandparents who always cared for the vulnerable in our society has certainly given Greg the caring genes! He has an innate passion for the care and support of the elderly and is ideally suited to Home Instead with his strong work ethic and business knowledge.
Laura joined us in 2012 and had 7 years as a Care Professional delivering quality Care to our Clients before being a Field Care Supervisor and now Operations Manager. Laura lives at Home Instead! Her broad knowledge and experience provide stability and peace of mind.
I joined Home Instead in April 2013 and was responsible for CAREGiver recruitment.
I have over 30 years of experience in recruitment and obtained my qualifications with the REC, of which I am a Fellow. I also have an NVQ 4 in Management and a Certificate in Personnel Practice.
Before joining Home Instead, I worked for 11 years within the Health and Social Care sector as a Registered Manager. During this time, I also managed a Specialist Nurses Division, recruiting Theatre Nurses, Prison Nurses, Mental Health Nurses, Occupational Health Nurses and Learning Disability Nurses.
My experiences working within the healthcare sector have definitely been the most fulfilling. I am passionate about helping older people retain their independence and dignity and remain safely in their own homes. Selecting the right people to join our family of CAREGivers keeps me extremely busy, but it is always interesting meeting new people and offering them the opportunity to join us and make a real difference to older people. I watch them grow in confidence and hear about the relationships they have with our clients, and it makes me really proud of my role, connecting people and making them feel good.
I also help out at the memory cafe we run every second and fourth Wednesday of the month. This makes a change to being in the office but also gives me a chance to meet people who are coping with dementia, and I try to brighten up their day if I can.
I get to meet and greet everyone who comes to our lovely office, so there is really never a dull moment in my working day. I share Home Instead's values and ethos, and I know that by being part of the team, we all work hard to make all the difference we can.
Zoe is the lead recruiter for the hourly care pros, ensuring that all Care Professionals receive the famous “Disney Experience” and feel welcomed and valued. Zoe assists with interviews and ensures that the recruitment process is stress-free and fun.
Having been a great Care Professional means Jenny has a clear understanding of her Training and Retention role to look after both the Client and the Care Professional. She is a compassionate person who connects well with people and is ideal for assisting with training.
Joining Home Instead in early 2021 as a Care Professional, Glenda's passion is providing the highest possible Care to our Clients led her to become a Senior Care Professional and now a Field Care Supervisor. Glenda ensures all our Clients are 100% supported always.
Sam joined in May 2025 to lead our Business Development, Marketing and Networking. With a background spanning events, content writing and marketing and 9 years as a Charity Manager, caring for others is simply part of who she is. If you see her out, please say 'hello'!
Mandy joined Home Instead Southampton as a Care Consultant.
Corinne joined Home Instead in 2022 as a Care Professional and progressed to a Senior role. Passionate about caring for others, she wanted to support clients and Care Professionals. Now a Field Care Supervisor, Corinne does this with dedication, ensuring everyone feels valued.
Katie works as a Care Pro Support for Home Instead Southampton.
Michelle is new to the team at Home Instead Southampton.
Rhiannon works as a Scheduler at Home Instead Southampton.
Rita works as a Scheduler for Home Instead Southampton.
Laura works as a scheduler for Home Instead Southampton.
Tracey works as our Bookkeeper at Home Instead Southampton.
Frequently Asked Questions about Home Instead (Southampton)
How many Carers does Home Instead (Southampton) employ?
Home Instead (Southampton) employs 90 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Southampton) to verify any information. View our terms and conditions. Home Instead (Southampton) has an Enhanced Service - more info.